New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been dealing with NYS Department of Labor for months trying to get through on their phone lines about my pending claim. If you need to actually talk to someone there, I found this service called Claimyr that basically calls them for you and gets you connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration compared to calling myself.

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Is that legit? Sounds too good to be true but I'll definitely check it out if the website gives me trouble.

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I've heard of services like that. Probably worth it if you're having issues getting through but try the normal route first.

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File today!! Don't let your pride stop you - you paid into unemployment insurance for exactly this situation. Even if your employer contests it, you can appeal and often win. I got fired for 'attitude problems' and still got approved after they reviewed the case.

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What about tax incentives for small businesses to hire? I keep hearing about these programs but when I apply for jobs at small companies they always say they can't afford to hire. Maybe if NYS Department of Labor had better coordination with economic development agencies? I just feel like there's disconnect between unemployment services and actual job creation policies.

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New York does have the Work Opportunity Tax Credit (WOTC) program that gives employers tax credits for hiring certain groups including long-term unemployed. The issue is many small businesses don't know about it or think the paperwork is too complicated.

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education and retraining is key!!! I went back to school while on unemployment and NYS Department of Labor approved it under their training extension program. Now I have skills employers actually want. But not everyone knows these programs exist - they need better promotion

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Wait, you can go to school while collecting benefits? I thought you had to be available for work immediately. How does that work with the weekly claim requirements?

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Wait I'm confused about this whole thing. I thought all money you earn from work counts as wages? Why would some payments not be taxable for unemployment purposes but still be income?

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It's because FUTA (Federal Unemployment Tax Act) has specific rules about what employers have to pay unemployment tax on. Just because you receive money doesn't mean your employer paid unemployment tax on it, and that unemployment tax is what funds the system that pays benefits.

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The whole system is so confusing!! I've been trying to figure out my base period wages for weeks and every time I think I understand it something else pops up. Why can't NYS Department of Labor just make this simpler?

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If you're having trouble getting through to NYS Department of Labor to file your claim, I recently discovered this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to get through for days and this got me connected in about 20 minutes. Really helped me get my claim moving when I couldn't reach anyone through the regular phone lines.

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Interesting, I might need this if I run into issues. Have you used it successfully?

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Yeah, worked great for me. I was skeptical at first but it actually got me through to resolve an adjudication issue that had been pending for weeks.

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Don't overthink this - just file your claim! I've been in the workforce for 15 years and have filed for unemployment twice during layoffs. Never once has it come up in job interviews or applications. The whole point of the unemployment system is to provide a safety net for workers. Use it!

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The key thing is whether you earned enough wages during your benefit year to meet the monetary requirements for a new claim. If you worked part-time while collecting, those earnings could count toward establishing a new benefit year. You'll need to file a new application and they'll determine if you're monetarily eligible based on your recent work history.

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This is so confusing! Why doesn't the NYS Department of Labor website explain this stuff more clearly? I'm terrified I'll mess something up if I try to refile.

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I had the same issue last year and couldn't get through to NYS Department of Labor no matter how many times I called. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to review my work history and walk me through the refiling process. Turned out I did qualify for a new claim.

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How does that work exactly? Sounds too good to be true with how impossible it is to reach anyone at NYS Department of Labor these days.

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It's legit - they basically handle the calling and waiting for you, then connect you when they get an agent on the line. Way better than spending hours on hold just to get disconnected.

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