New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is so confusing with these calculations. They sent me a monetary determination letter but the math still doesn't add up even after reading it 5 times. Why can't they just explain it in plain English?

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Your monetary determination should show exactly which quarters they used and the wage amounts. If those wages don't match your pay stubs or W-2, that's when you need to file an appeal or contact them to correct the records.

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One thing people miss is that if you worked in multiple states during your base period, you might be able to combine wages for a higher benefit amount. NYS Department of Labor has interstate agreements for this but you have to specifically request it.

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Just to add - make sure you're calculating correctly. FUTA is 6% on first $7,000 of wages per employee, but you get credit for state unemployment taxes paid to NYS Department of Labor. Usually brings it down to 0.6% effective rate if your state account is in good standing.

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Wait I thought FUTA was annual not quarterly?? Now I'm worried we've been doing this wrong...

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FUTA filing (Form 940) is annual, but deposits can be required quarterly if you accumulate more than $500 in liability during any quarter. Don't panic - most small businesses end up making annual deposits because they don't hit the threshold.

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2019 feels like a lifetime ago honestly. I remember complaining about my job back then and my dad telling me to appreciate having steady work. Wish I'd listened lol. The unemployment rate might have been low but there were still plenty of us struggling to make ends meet even with jobs.

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same here, 6 months unemployed and its rough out there. the numbers dont tell the whole story though, even when unemployment was low in 2019 wages were still garbage for most people

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That's true, but at least there were more opportunities to move up or find something better. Now you're lucky to find anything at all.

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The whole system is rigged against workers!! They push you into jobs that pay nothing while corporations get tax breaks. Low unemployment just means more people working multiple part time jobs to survive. NYS Department of Labor doesn't care if you can actually live on what they're forcing you to accept.

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I get the frustration but the requirements are based on labor market conditions. It's not personal.

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The current unemployment rate in NY is around 4.1% as of December 2024, so you're definitely in the 'low unemployment' category. Make sure you're documenting everything in your job search log - the expanded radius requirements, salary considerations, and any job rejections. Keep detailed records because if there's ever a question about your eligibility, you'll need proof you were actively searching within the guidelines they gave you.

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Thanks, this is really helpful. I'll start documenting the expanded search requirements right away.

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I had such a hard time getting through to NYS Department of Labor when I was trying to check on my claim status after filing. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference when I needed to verify some information about my termination reason.

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How much does something like that cost? I'm already stressed about money.

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It's worth checking out their site for details. For me it was definitely worth it since I was getting nowhere calling on my own and needed to get my claim moving.

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File now! I was fired last month for 'performance issues' too and was worried about the same thing. Turned out my employer didn't even contest it. But even if they do, NYS Department of Labor will investigate and make a determination. In the meantime you can still receive benefits pending the decision.

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