New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

yeah this whole system is screwed up if you ask me. when the economy tanks the people who need help most can't get it because there's no money coming in. typical government planning right there

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Actually the unemployment insurance system is one of the better-designed government programs. It's self-funding through employer contributions and has federal backstops. It's specifically built to handle economic downturns.

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This reminds me of when my brother was on unemployment back in 2009 during the recession. He was worried about the same thing but ended up getting all his benefits plus extended benefits that Congress approved. The system worked even during the worst economic crisis in decades.

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I've been helping people with unemployment appeals for years and this denial doesn't make sense based on what you've described. When you file your appeal, emphasize these points: 1) You were laid off due to lack of work/economic reasons 2) You are able, available and actively seeking work 3) You're willing to accept suitable employment at prevailing wage rates. The minimum wage increase is irrelevant to your eligibility. If you're having trouble reaching NYS Department of Labor by phone to discuss this, I recently discovered this service called Claimyr (claimyr.com) that helps people get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to speak with someone directly about your appeal.

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Thank you so much for the detailed advice! I'll definitely check out that service if I can't get through on my own. The phone lines have been impossible lately.

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Claimyr actually worked for me last month when I needed to update my job search requirements. Got connected within like 20 minutes instead of calling all day.

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same thing happened to my brother last year, he appealed and won but it took forever. just keep trying to call them every day until someone explains what happened with your claim

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I had such a hard time getting through to NYS Department of Labor to ask about this exact situation. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed what others are saying - workers comp doesn't count as wages for UI purposes.

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That's really helpful, I was dreading trying to call them. Did they charge you for that service?

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Yeah there's a fee but honestly worth it to actually talk to someone instead of wasting entire days calling.

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The whole system is so confusing!! Why can't they just make this stuff clear on the website instead of making us guess about every little detail.

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Wait, so if a company lays people off because of tariffs, does that qualify for unemployment? I thought there might be some kind of trade-related assistance program instead? I'm so confused about all these different benefit types and what applies when.

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Regular unemployment insurance covers any involuntary job loss regardless of the company's reason. There are separate federal trade adjustment programs, but those are different applications entirely and don't affect your UI eligibility.

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My cousin went through something similar when his automotive parts plant had layoffs due to supply chain cost increases. Took about 4 weeks total to get his first payment but everything worked out fine once the initial claim was processed. Just keep filing those weekly claims!

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Don't get your hopes up too high. The whole unemployment system is designed to make it as hard as possible to actually get benefits. They'll find any excuse to deny your claim or make you jump through hoops. I know people who worked for years and still got denied for stupid technicalities.

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That's really discouraging but good to know what I might be dealing with. Better to have realistic expectations I guess.

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Just to add - you also need to register with the NYS job portal and document your job search activities. They require you to actively look for work and can ask for proof. It's not just free money, you have to show you're trying to find employment.

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