New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole NYS Department of Labor system is so confusing. I filed 3 weeks ago and STILL don't know my benefit amount because my claim is stuck in some kind of review. Can't get through on the phone either - always busy signal or they hang up after an hour on hold.

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I had the same problem with getting through to NYS Department of Labor by phone. Found this service called Claimyr (claimyr.com) that actually got me connected to an agent in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting nowhere.

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just to add - make sure you're filing your weekly claims even while waiting for your determination! lots of people miss this and then have trouble getting backpay later

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THE WHOLE SYSTEM IS A JOKE! They make it impossible to get help when you need it most. I've been trying to resolve an overpayment issue for months and every time I call they transfer me to someone else who transfers me again. It's like they WANT people to give up.

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Just wanted to add that when I reopened my claim last year, everything went smoothly online. The key is making sure you do it as soon as possible after becoming unemployed again. There might be a waiting week depending on your situation, but your benefit amount should stay the same as your original claim.

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If you're having trouble getting through to NYS Department of Labor to file or have questions, I actually used this service called Claimyr recently when my claim got stuck in adjudication. They help you get connected to actual agents without waiting on hold forever. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.

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Thanks I'll check that out if I run into issues filing online. Hopefully the website works okay though.

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just file ASAP dont wait around like i did

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I had major issues reaching anyone at NYS Department of Labor when my claim got stuck. Spent weeks calling and either getting busy signals or being hung up on after waiting on hold. Finally found this service called Claimyr at claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.

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How much does something like that cost? I'm already worried about money.

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It was worth it for me since I was stuck for weeks. Much better than the stress of calling dozens of times and never getting through.

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Don't wait to file! I made that mistake thinking I needed to have all my paperwork perfect first. You can always submit additional documents later if needed. The worst thing is losing weeks of potential benefits because you delayed filing your initial claim.

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The whole adjudication system is a joke honestly. They make you wait forever just to verify obvious stuff. Like if your employer reports you were laid off, why does it take 2 months to confirm that?? It's just another way for NYS Department of Labor to delay paying out benefits and save money.

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I understand the frustration, but the adjudication process does serve a purpose. They need to verify information to prevent fraud and ensure benefits go to eligible claimants. The delays are usually due to high volume and limited staff, not intentional stalling.

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same boat here! been in adjudication for 4 weeks after getting fired. well not fired exactly but they said i violated company policy by being late too many times. im worried thats going to count as misconduct even though i had a good reason (car troubles). anyone know if transportation issues count as good cause?

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Transportation difficulties can potentially be considered good cause, but it depends on the specific circumstances and whether you made efforts to resolve the issue or notify your employer. You might want to gather documentation about your car problems and any communication with your employer about the attendance issues.

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