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The whole system is designed to confuse people and pay out as little as possible! I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Your benefit amount is probably exactly what they intended - just enough to keep you from starving but not enough to live comfortably. Don't expect any help from their customer service either.
THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE! They probably just rubber stamped whatever your employer said without investigating. I've seen this happen so many times - they side with employers automatically even when they're lying about the reason for termination.
I tried calling NYS Department of Labor about certification issues last month and couldn't get through for days. If you run into any problems with the online system, I found this service called Claimyr (claimyr.com) that actually gets you connected to a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.
If you're having trouble reaching NYS Department of Labor to ask questions about your appeal, I had good luck using claimyr.com to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals when I needed to clarify some appeal details.
Chloe Taylor
honestly the whole system is ridiculous. they force you to apply to jobs then penalize you for having standards about what youre willing to do. ive been dealing with NYS Department of Labor for months and its just one thing after another
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ShadowHunter
Had something similar happen - interview went well but they wanted me to agree to random drug testing even though it was just data entry work. I didn't refuse outright but said I needed to think about it. Never heard back from them and NYS Department of Labor never questioned it on my weekly claims.
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