New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so if ur boss says they cant afford workers because of wages that disqualifies you? that seems backwards

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Raul Neal

Had something similar happen at my restaurant job. Turned out the employer reported it wrong to NYS Department of Labor - said I quit when I was actually laid off. Once I got that corrected through the appeal everything went through fine.

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THE SYSTEM IS SO CONFUSING!! why can't they just have a simple list of who can and can't apply instead of making everyone guess if they qualify or not. I spent weeks worried I couldn't file only to find out I was eligible the whole time.

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I know right? The website makes it sound like almost nobody qualifies but most people who lost their job through no fault of their own can file

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Bottom line - if your friend was fired from a regular W-2 job and it wasn't for serious misconduct, she should definitely try filing a claim. NYS Department of Labor will review her case during adjudication and make the final determination. It's better to apply and potentially get denied than not apply at all and miss out on benefits she's entitled to.

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Ugh the whole system is so frustrating!! Employers lie all the time and NYS Department of Labor just believes whatever they say first. I've been trying to get through to an actual person at NYS Department of Labor for WEEKS about my own claim issues. The phone system is impossible.

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I had the same problem reaching NYS Department of Labor by phone until someone told me about this service called Claimyr (claimyr.com). They basically call for you and get you connected to an actual agent. I was skeptical but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through the same day and finally got my adjudication issue resolved. Might be worth checking out if you can't get through on your own.

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wait so if you quit because of unsafe conditions that counts as being fired? i didnt know that was a thing

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Not exactly. It's called constructive discharge - when working conditions become so intolerable that a reasonable person would feel forced to quit. NYS Department of Labor has to determine if the conditions were severe enough to justify leaving.

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If you're having trouble getting through to NYS Department of Labor to ask questions about part-time work, I had success using Claimyr. It's a service that helps you get connected to an actual agent instead of waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about reporting freelance income and actually got through to someone at claimyr.com who helped clarify the rules.

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Never heard of this... sounds too good to be true? How much does it cost?

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It's legitimate - they basically handle the calling and waiting for you. I was skeptical too but after 2 weeks of trying to reach NYS Department of Labor myself, I figured it was worth trying.

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The NYS Department of Labor is SO BAD at explaining this stuff clearly! I've been on unemployment twice and each time the rules seemed different. Just document everything you earn and when you earned it. Keep copies of all your weekly claim submissions too in case they ask for proof later.

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wait so if I worked a few days last month and forgot to report it on one of my weekly claims, am I going to have to pay everything back?? I just remembered I did some temp work and didn't put it on the certification...

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You won't have to pay back everything, but you'll need to report that work ASAP. Call NYS Department of Labor or update your claim online. They'll calculate any overpayment for just those specific weeks where you should have reported the work. Better to fix it now than wait for them to find out.

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The whole system is so confusing honestly. I wish they explained this stuff better when you first file. I was worried about the same thing for months until someone at the workforce center told me it's not a loan.

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