New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Genevieve Cavalier

NYS Department of Labor says disqualifying separation - what does this mean?

I just got a decision letter from NYS Department of Labor saying my claim was denied due to 'disqualifying separation' but I have no idea what this actually means. I was laid off from my retail job last month when they closed our location. I thought layoffs automatically qualified you for benefits? The letter mentions something about misconduct but I was never written up or disciplined. Has anyone dealt with this before? I'm completely lost on what to do next.

THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE! They probably just rubber stamped whatever your employer said without investigating. I've seen this happen so many times - they side with employers automatically even when they're lying about the reason for termination.

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While the system has issues, appeals do work when you have evidence. Don't give up before trying the proper channels.

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definitely appeal this! worst case scenario you're in the same position you are now. but if they made a mistake you could get backpay for all the weeks you've been waiting

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Mateo Rodriguez

NYS Department of Labor unemployment claim - why was unemployment so high 1982 compared to today's rates?

I'm doing research for a college economics paper about unemployment trends and I keep seeing references to 1982 having really high unemployment rates. My professor mentioned that New York State hit over 9% that year. I'm trying to understand what caused those numbers to spike so dramatically compared to what we see now. Was it different policies at the NYS Department of Labor? Different eligibility requirements? I'm currently on unemployment myself (lost my retail job last month) and the process seems pretty streamlined through my.ny.gov, so I'm wondering if the system was just less efficient back then or if there were actual economic factors that made more people need benefits. Anyone know the historical context behind those 1982 numbers?

ugh dealing with unemployment bureaucracy is bad enough NOW, can't imagine what it was like in 1982 without computers. I've been trying to get through to someone at NYS Department of Labor for weeks about my adjudication status and the phone system is still a nightmare

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Thanks! I'll definitely check that out. This adjudication has been pending for 3 weeks now.

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honestly the unemployment system has always been designed to discourage people from using it, whether that's 1982 or 2025. they just make it slightly less obvious now with the online portals

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Kyle Wallace

How is unemployment amount determined by NYS Department of Labor - confused about benefit calculation

I just got approved for unemployment after working at a restaurant for 18 months but I'm really confused about how they calculated my weekly benefit amount. My award notice says I'll get $289 per week but I was making about $580 a week at my job. Is this right? I thought unemployment was supposed to be around half your wages? I tried looking at the NYS Department of Labor website but the benefit calculator didn't match what I actually got approved for. Can someone explain how they actually figure out these amounts?

The whole system is designed to confuse people and pay out as little as possible! I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Your benefit amount is probably exactly what they intended - just enough to keep you from starving but not enough to live comfortably. Don't expect any help from their customer service either.

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I feel you on the customer service but the benefit calculation is actually pretty straightforward once you understand the base period thing. It's just not explained well anywhere.

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Same boat! My calculation seemed totally random until someone explained that they use your earnings from like a year ago, not your current job. So frustrating that they don't just use your last few paystubs like normal people would expect.

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NeonNebula

Does the federal government pay unemployment benefits through NYS Department of Labor?

I'm really confused about who actually pays my unemployment benefits. My friend said the federal government funds unemployment but I thought it was all handled by NYS Department of Labor. When I look at my weekly claim payments they come from NYS but I'm wondering if there's federal money involved? Just trying to understand how this whole system works since I've been getting UI benefits for 6 weeks now.

This whole system is so bureaucratic! Why can't they just make it simple instead of having federal AND state involvement? No wonder people get confused about who to contact when there's problems.

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my cousin in florida gets unemployment too and she said her amounts different than mine even though we made similar money, guess thats the state vs federal thing

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Emily Sanjay

How to fix disqualified unemployment claim with NYS Department of Labor appeal process?

Got my determination letter yesterday saying I'm disqualified for misconduct at my previous job. The letter mentions I can appeal but doesn't explain much about the process. I worked at a retail store for 2 years and they said I violated company policy but I disagree with their version of what happened. Has anyone successfully appealed a misconduct disqualification? What documents do I need and how long does the whole appeal process take with NYS Department of Labor?

If you're having trouble getting through to NYS Department of Labor to check on your appeal status, I used a service called Claimyr that helped me reach an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in appeal limbo and couldn't get updates on my case.

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interesting, never heard of that before. did it actually work for you?

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Yeah, got me connected to an agent within a day and they explained exactly where my appeal was in the process. Way better than sitting on hold for hours just to get disconnected.

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also make sure you understand what type of misconduct they're claiming - there's simple misconduct and gross misconduct and the penalties are different

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