Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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THE WHOLE SYSTEM IS BROKEN! They make it impossible to reach anyone and then wonder why people get frustrated. Six weeks for a simple employer verification is RIDICULOUS. I've been fighting NYS Department of Labor for months over my claim and the degree to which they make everything complicated is just insane.
I feel you on the frustration but getting angry doesn't really help solve the immediate problem
Check your online account to see if there are any documents you need to upload. Sometimes the system shows pending employer response when it's actually waiting for additional verification from you. Also make sure your contact information is current in case they're trying to reach you.
Good point, I'll double check everything in my account. The messages section has been empty though.
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I went through this same thing last year! What worked for me was creating a 'Professional Development' section on my resume that included any courses, certifications, or skills I worked on during unemployment. You can also list relevant volunteer work or consulting projects. The goal is to show you weren't just sitting around - you were investing in your career growth.
ugh the whole system is so frustrating. they make you jump through hoops with the job search requirements but then you have to worry about explaining why you're unemployed in the first place. it's like a catch-22
I feel this so much. The weekly claims are stressful enough without worrying about how it looks on a resume.
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If you're having trouble reaching the NYS Department of Labor by phone for specific questions, I recently discovered Claimyr (claimyr.com) which helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to speak to someone about your specific situation instead of waiting on hold for hours.
Interesting, never heard of that service before. The phone lines are definitely impossible to get through to.
Just want to add that if you were laid off vs fired, it makes a big difference for eligibility. Layoffs are usually straightforward, but if you were terminated for cause you might face a disqualification period. Also, if you have any severance pay, that could affect when your benefits start.
I was laid off due to company downsizing, so that should be okay. No severance unfortunately. Thanks for mentioning that distinction!
Join the conversation
If you're having trouble getting through to NYS Department of Labor to ask about this directly, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to clarify my eligibility status and couldn't get through the regular phone lines.
never heard of that before but might be worth trying since getting through to NYS Department of Labor by phone is nearly impossible these days
Just make sure you understand the 'able and available' requirement for unemployment. If workers comp has you listed as unable to work, that could disqualify you from UI benefits. But if you're cleared for modified duties and your employer can't accommodate that, you should be fine. Document everything from your doctor and employer about your work restrictions and their inability to provide suitable work.
Kendrick Webb
just to add - u also need to register with the NY job search website i think its called jobs.labor.ny.gov or something like that. its part of the requirements now
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Axel Bourke
•Yes, you're thinking of the NYS Department of Labor Jobs Portal. Registration there is required as part of your work search activities, and it counts as one of your three weekly job search requirements.
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Hattie Carson
The whole process is honestly a nightmare. I've been dealing with NYS Department of Labor for months and they make everything so complicated. But basically: file initial claim online, wait for monetary determination letter, start filing weekly claims, do your job searches, and pray nothing goes wrong because good luck reaching anyone if it does. The system is broken but you have to work within it.
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Destiny Bryant
•I hear you on the frustration! Going through this myself right now and it's definitely overwhelming at first.
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