New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching someone at NYS Department of Labor to change your withholding settings, I had good luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call on my own.

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Never heard of that service before. Did they charge you anything or is it free to use?

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There's a fee but it was worth it for me since I couldn't get through any other way. Much better than sitting on hold for hours or getting disconnected.

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Just want to add that you'll get a 1099-G form from NYS Department of Labor in January showing your total benefits for the year. That's what you'll use when filing your taxes. Keep track of any taxes you have withheld too since that will reduce what you owe.

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One thing to watch out for - if your claim goes into adjudication (which happens a lot), don't panic. It just means they need to review something about your claim. Could be verifying your employment history or the reason you left your job. Keep filing your weekly claims during this time or you'll lose those weeks.

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good luck with this whole thing, unemployment system is so confusing even when you do everything right

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I had a nightmare trying to reach NYS Department of Labor to ask similar questions about my eligibility timeline. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person at the unemployment office. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Was worth it just to get my questions answered directly instead of guessing.

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Interesting, never heard of that before. Did they help clarify your specific situation?

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Yeah, they helped me understand exactly when my benefits would start and what I needed to do. Much better than trying to navigate the phone system myself.

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The whole system is frustrating honestly. Even when you're eligible they make you jump through so many hoops with the job search requirements and weekly certifications. But to answer your question - file immediately, don't wait.

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Agree the process is annoying but at least the payments help when you need them

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If you're having trouble reaching NYS Department of Labor for any unemployment questions while working on your paper, I found this service called Claimyr that helps you get through to agents by phone. Check out claimyr.com - they even have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be useful if you need to verify any current unemployment data for your research.

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Thanks for the tip! I'm actually doing fine with my current claim but that's good to know for future reference.

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ugh this reminds me of how IMPOSSIBLE it is to get through to NYS Department of Labor these days... like during WWII the government actually WANTED to employ people but now they make it so hard to even file your weekly claims properly. sorry not helpful for your paper but just frustrated with the whole system

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I feel you on that! The contrast is pretty stark when you think about it.

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LOW unemployment is actually BAD for people collecting benefits because employers get pickier and expect you to take any job even if it's terrible pay or not in your field. The whole system assumes if unemployment is low then anyone can find work which isnt true!!

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I feel this so much. Everyone acts like I should just take any minimum wage job even though I worked in accounting for 8 years before getting laid off.

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One thing people don't realize is that low unemployment can actually make it HARDER to find a job in your field because companies aren't hiring as aggressively. They can afford to be super selective when there aren't many unemployed people around.

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