New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just filed last week and mine went through pretty quick, maybe depends on your employer? idk about unemployment rates but my friend in rochester said his took forever

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To directly answer your question - according to recent NYS Department of Labor data, some Adirondack and Southern Tier counties typically show higher unemployment rates, often in the 6-8% range compared to 3-4% in metro areas. But for your claim processing, focus on making sure you're filing your weekly claims on time and have all your employment documentation ready in case they request it during adjudication.

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This is really helpful context, thank you. I'm in the Southern Tier so that explains some of what I'm seeing locally.

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just apply man, dont overthink it. worst case they say no but at least youll know. the requirements arent that hard if you worked a real job for several months

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Mei Zhang

Good luck with your application! The restaurant industry layoffs are tough but unemployment benefits should help bridge the gap while you find something new. Make sure to certify for your weekly benefits every week once you're approved - missing a week can cause payment delays.

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thanks everyone for all the help! feeling more confident about applying now. this community is awesome

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ugh the whole system is such a nightmare. I've been waiting 6 weeks for my claim to get approved and every time I call they just say 'it's still processing' like that helps pay my bills!! Good luck OP but prepare yourself for a lot of frustration

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Six weeks is way too long - something's definitely wrong with your claim. You should request a hearing or contact your assembly member's office for help.

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Also remember you have to do job search activities once you start claiming - 3 job contacts per week that you have to log. Keep records of everything because they can audit you anytime.

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Wait what kind of job search stuff? Do I have to apply to 3 jobs every single week even if I'm trying to get my old job back?

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Yes, 3 work search activities per week minimum. Can be job applications, networking events, career fairs, interviews, etc. You log them in the system when you file your weekly claim. Even if you expect to be recalled, you still need to do the job search unless you're on approved standby status.

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THE WHOLE SYSTEM IS BROKEN!!! I've been waiting 2 MONTHS and nobody at NYS Department of Labor can give me a straight answer about what's happening with my claim. They make you jump through hoops and then just leave you hanging with no income.

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Mei Zhang

I feel your frustration but getting angry doesn't help. The adjudication process exists for good reasons even though it's painful to wait through.

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Keep documentation of everything - your filing dates, weekly claim confirmations, any correspondence. If there are issues later you'll need proof you followed all the requirements. Also double-check that you're meeting the job search requirements during this waiting period.

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Good point about the job search log. I've been doing searches but haven't been keeping detailed records like I should.

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I had trouble getting through to NYS Department of Labor by phone when I needed to check on my benefit amount calculation. Kept getting busy signals and when I did get through, I'd get disconnected. Someone on here mentioned claimyr.com which helped me actually reach an agent to verify my weekly benefit rate. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get my questions answered about the payment calculation.

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Anna Xian

Interesting, never heard of that service. Did they charge you anything for helping you get through?

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They focus on getting you connected rather than the cost aspect. For me it was worth it since I wasted hours trying to call on my own and never got through to verify my benefit amount.

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The whole system is so confusing with all the different calculations and requirements! I filed last month and I'm still not 100% sure I understood everything correctly about my benefit amount. At least the weekly claims are straightforward once you get started.

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