New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I recently discovered this service called Claimyr (claimyr.com) that actually gets you through to speak with real agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals when I needed to clarify some details about my claim status.

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Interesting, I'll check that out if we run into issues with her application. Thanks for sharing!

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tell your sister to file asap even if shes not 100% sure. the longer you wait the more weeks of benefits you lose. she can always provide more info during the adjudication process if they need it

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If you're having trouble getting through to the IRS about your unemployment tax refund status, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold trying to check my refund status.

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Mei Chen

Is that for the IRS or just NYS Department of Labor? I need to talk to someone about my federal unemployment tax refund.

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It's actually for NYS Department of Labor agents, not IRS. But if you have questions about your NY unemployment benefits that affected your taxes, it could still be helpful.

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The unemployment tax situation is so confusing. I got unemployment benefits in 2023 but didn't realize I could get a refund until this year. Can I still file an amended return for that?

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Yes, you can file an amended return (Form 1040X) for 2023 if you paid taxes on unemployment compensation. You have up to 3 years from the original filing deadline to amend.

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The NYS Department of Labor system is completely broken! This happens to people constantly and they never explain what's going on. I've been fighting with them for months over different issues and they just give you the runaround every single time.

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I feel your frustration but that doesn't really help the OP figure out what's wrong with their specific situation.

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def call them or your gonna wait forever for answers. the zero benefits thing usually means theres some kind of hold on your account that you cant see from the website

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been there done that just go to ny.gov and look for unemployment stuff its not that hard to find

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When I applied last year it took forever to get approved because they had to verify my employment history. Make sure all your employer information is exactly right on the application or you'll end up in adjudication hell like I did. NYS Department of Labor is really picky about details.

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What kind of employment information do they need exactly? I worked at a few different places in the past year.

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wait so even if they contest it i can still get benefits while its being reviewed? or do i have to wait until nys department of labor decides?

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You should continue filing your weekly claims during the adjudication process. If you're ultimately approved, you'll receive back pay for those weeks. If you're denied, you won't owe anything back. But definitely keep filing your weekly claims and doing your job search activities as required.

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