New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

yeah i got fired too and still got unemployment so dont worry about it just file asap

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The unemployment system is so confusing! I've been trying to figure out if I qualify too after getting let go. It seems like they really scrutinize everything when you get fired versus laid off. What if your employer lies about why they fired you? Can you appeal their decision?

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Yes, you absolutely have the right to appeal if you're denied benefits. NYS Department of Labor will give you information about the appeals process if your initial claim is rejected. You can provide additional documentation and testimony to support your case.

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When I was trying to get through to NYS Department of Labor to ask about my benefit calculation, I couldn't reach anyone for weeks. The phone lines are always busy and the online chat never worked. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration since I needed to verify my wages were calculated correctly.

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That's interesting, I might need something like that if I run into issues. The NYS Department of Labor phone system sounds like a nightmare from what everyone says.

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Just remember you have to file weekly claims even if you're not getting paid yet! I made that mistake and missed a week. Also the job search requirement is real - you need to do 3 work search activities per week and keep a log.

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The NYS Department of Labor system is so broken honestly. They make it impossible to qualify and then impossible to get help when you need it. I've been fighting them for months over a stupid technicality.

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Wait did you quit or get laid off? You said both in your post. If you quit voluntarily you definitely won't qualify unless it was for good cause like unsafe working conditions or harassment.

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I got laid off! They cut staff because business was slow. I never quit. That's why I'm so confused about them saying I quit voluntarily.

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Had this exact issue last year and couldn't get through to anyone at NYS Department of Labor to clarify the tax situation. Ended up using Claimyr (claimyr.com) to actually reach a real person who explained the whole tax withholding process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Wish I had known about the tax implications before I started collecting benefits.

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Thanks for the tip! I might need to call them anyway because my 1099-G amount doesn't match what I calculated from my payment history.

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Pro tip: if you're filing taxes yourself, make sure you're using the correct amount from Box 1 of your 1099-G, not Box 2. Box 1 is the total unemployment compensation paid, Box 2 is federal income tax withheld (which will be zero if you didn't elect withholding). Also double-check that the 1099-G includes all your benefit weeks - sometimes there are processing delays that can affect the reported amounts.

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honestly the whole system is ridiculous. they force you to apply to jobs then penalize you for having standards about what youre willing to do. ive been dealing with NYS Department of Labor for months and its just one thing after another

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Had something similar happen - interview went well but they wanted me to agree to random drug testing even though it was just data entry work. I didn't refuse outright but said I needed to think about it. Never heard back from them and NYS Department of Labor never questioned it on my weekly claims.

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