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This whole system is so bureaucratic! Why can't they just make it simple instead of having federal AND state involvement? No wonder people get confused about who to contact when there's problems.
If you're having trouble getting through to NYS Department of Labor to check on your appeal status, I used a service called Claimyr that helped me reach an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in appeal limbo and couldn't get updates on my case.
I tried calling NYS Department of Labor about certification issues last month and couldn't get through for days. If you run into any problems with the online system, I found this service called Claimyr (claimyr.com) that actually gets you connected to a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.
If you're having trouble reaching NYS Department of Labor to ask questions about your appeal, I had good luck using claimyr.com to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals when I needed to clarify some appeal details.
Joshua Hellan
The whole system is designed to confuse people and pay out as little as possible! I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Your benefit amount is probably exactly what they intended - just enough to keep you from starving but not enough to live comfortably. Don't expect any help from their customer service either.
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Jibriel Kohn
•I feel you on the customer service but the benefit calculation is actually pretty straightforward once you understand the base period thing. It's just not explained well anywhere.
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Edison Estevez
Same boat! My calculation seemed totally random until someone explained that they use your earnings from like a year ago, not your current job. So frustrating that they don't just use your last few paystubs like normal people would expect.
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