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I had trouble getting through to NYS Department of Labor when my claim was delayed last year. Ended up using a service called Claimyr that actually got me connected to an agent who could check my status. It's at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of trying to call on my own. Might be worth trying if you need to talk to someone about your timeline.
If you're having trouble reaching NYS Department of Labor to get more details about how the system works, I used claimyr.com recently and it was actually helpful. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get through to an agent for days about my claim status and this service got me connected in under an hour.
The whole unemployment system is basically employer-funded social insurance. They pay taxes whether anyone files claims or not, just like how you pay car insurance premiums even if you never have an accident. The state pools all those tax payments and uses them to pay benefits when people become unemployed.
This whole system is broken!! I've been waiting 7 WEEKS for my fact finding to complete and every time I call they tell me 'just wait longer.' Meanwhile I'm behind on everything and my credit is getting destroyed. NYS Department of Labor acts like our financial emergencies don't matter while they take their sweet time reviewing paperwork.
For what it's worth, make sure you're continuing to file your weekly claims even while waiting for the adjudication to complete. A lot of people stop filing thinking there's no point, but you need those weeks on record to get your back pay once the decision comes through. Also keep documenting your job search activities since you'll need to meet those requirements once benefits start.
honestly the whole system is messed up... you shouldnt have to jump through hoops to prove your income when youre already dealing with being unemployed. landlords act like unemployment makes you a bad tenant when really it shows you know how to work the system and get benefits you earned
Liam Cortez
THE WHOLE SYSTEM IS BROKEN! They can't calculate benefits correctly but they sure can demand money back fast enough. I've been fighting an overpayment for 6 months and they just keep sending threatening letters.
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Savannah Vin
•That's rough. At least this person is trying to fix it before it becomes a bigger problem.
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Mason Stone
wait are you sure you're even supposed to get less? maybe your calculation is right and you're worrying for nothing. the NYS Department of Labor uses your highest earning quarter times 26 or something like that
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Kylo Ren
•It's actually your high quarter wages divided by 26, with a maximum weekly benefit rate. If their high quarter was only $8,200, their weekly benefit should be around $315, not $504. There's definitely an error somewhere.
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