New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is designed to confuse people and pay out as little as possible! I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Your benefit amount is probably exactly what they intended - just enough to keep you from starving but not enough to live comfortably. Don't expect any help from their customer service either.

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I feel you on the customer service but the benefit calculation is actually pretty straightforward once you understand the base period thing. It's just not explained well anywhere.

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Same boat! My calculation seemed totally random until someone explained that they use your earnings from like a year ago, not your current job. So frustrating that they don't just use your last few paystubs like normal people would expect.

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This whole system is so bureaucratic! Why can't they just make it simple instead of having federal AND state involvement? No wonder people get confused about who to contact when there's problems.

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my cousin in florida gets unemployment too and she said her amounts different than mine even though we made similar money, guess thats the state vs federal thing

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If you're having trouble getting through to NYS Department of Labor to check on your appeal status, I used a service called Claimyr that helped me reach an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in appeal limbo and couldn't get updates on my case.

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interesting, never heard of that before. did it actually work for you?

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Yeah, got me connected to an agent within a day and they explained exactly where my appeal was in the process. Way better than sitting on hold for hours just to get disconnected.

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also make sure you understand what type of misconduct they're claiming - there's simple misconduct and gross misconduct and the penalties are different

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I tried calling NYS Department of Labor about certification issues last month and couldn't get through for days. If you run into any problems with the online system, I found this service called Claimyr (claimyr.com) that actually gets you connected to a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.

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How much does something like that cost? Seems too good to be true.

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It's not free but worth it when you're stuck. Way better than spending all day redialing the same number.

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Just file it whenever you remember, honestly. I've done mine at all hours and never had an issue. The important thing is just getting it done within the week.

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If you're having trouble reaching NYS Department of Labor to ask questions about your appeal, I had good luck using claimyr.com to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals when I needed to clarify some appeal details.

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Never heard of that service but honestly anything beats sitting on hold for 3 hours just to get disconnected

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The whole appeals process is such a mess. Even if you file on time, it takes forever to get a hearing scheduled. I waited 8 weeks for mine last year and by then I had already found a new job. System is broken.

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8 weeks?! That's crazy long. Did you end up winning your appeal at least?

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