New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS BROKEN! They can't calculate benefits correctly but they sure can demand money back fast enough. I've been fighting an overpayment for 6 months and they just keep sending threatening letters.

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That's rough. At least this person is trying to fix it before it becomes a bigger problem.

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wait are you sure you're even supposed to get less? maybe your calculation is right and you're worrying for nothing. the NYS Department of Labor uses your highest earning quarter times 26 or something like that

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It's actually your high quarter wages divided by 26, with a maximum weekly benefit rate. If their high quarter was only $8,200, their weekly benefit should be around $315, not $504. There's definitely an error somewhere.

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I had trouble getting through to NYS Department of Labor when my claim was delayed last year. Ended up using a service called Claimyr that actually got me connected to an agent who could check my status. It's at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of trying to call on my own. Might be worth trying if you need to talk to someone about your timeline.

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Interesting, I've never heard of that before. Did they charge you anything or was it free to use?

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There is a cost but it was worth it to actually reach someone who could give me real answers about my claim status instead of just waiting and wondering.

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Just want to say hang in there! I know waiting is stressful especially with bills coming up. The good news is that if you get approved, your benefits will be backdated to when you first filed. So even if it takes a few weeks, you'll still get paid for this waiting period.

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If you're having trouble reaching NYS Department of Labor to get more details about how the system works, I used claimyr.com recently and it was actually helpful. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get through to an agent for days about my claim status and this service got me connected in under an hour.

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interesting, never heard of that service before but calling NYS Department of Labor is definitely a nightmare

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The whole unemployment system is basically employer-funded social insurance. They pay taxes whether anyone files claims or not, just like how you pay car insurance premiums even if you never have an accident. The state pools all those tax payments and uses them to pay benefits when people become unemployed.

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This whole system is broken!! I've been waiting 7 WEEKS for my fact finding to complete and every time I call they tell me 'just wait longer.' Meanwhile I'm behind on everything and my credit is getting destroyed. NYS Department of Labor acts like our financial emergencies don't matter while they take their sweet time reviewing paperwork.

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I feel you on this. The stress is unreal when you're waiting for benefits and bills keep coming.

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For what it's worth, make sure you're continuing to file your weekly claims even while waiting for the adjudication to complete. A lot of people stop filing thinking there's no point, but you need those weeks on record to get your back pay once the decision comes through. Also keep documenting your job search activities since you'll need to meet those requirements once benefits start.

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Yes I've been keeping up with the weekly claims and job search log. Just nerve-wracking not knowing when this will end.

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honestly the whole system is messed up... you shouldnt have to jump through hoops to prove your income when youre already dealing with being unemployed. landlords act like unemployment makes you a bad tenant when really it shows you know how to work the system and get benefits you earned

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Just be upfront about it! I put down my unemployment income on applications and most places were fine with it as long as I could show consistent payments from NYS Department of Labor and that I was meeting my job search requirements.

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