New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Been waiting 5 days for mine and still nothing! Filed my weekly claim Sunday like always but no payment yet. Anyone else having delays this week??

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Check your payment history on the NYS Department of Labor website. Sometimes there are issues that stop payment and you need to call them.

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I had this happen when I couldn't get through to NYS Department of Labor by phone. Ended up using Claimyr.com to get connected to an agent - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to see there was a technical glitch holding up my payment and fixed it same day.

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Same boat here - usually get paid Tuesday but nothing yet today. This system is so unreliable sometimes.

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Just a heads up - if your employer fights the claim and says you were fired for cause, you might have to go through an adjudication process. Could take weeks to resolve. Document everything about why you think the firing was unfair.

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Ugh, that's exactly what I'm worried about. I did save the texts about being sick but I don't have much else.

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File immediately but also start job searching right away because you'll need to report your search activities when you file your weekly claims. NYS Department of Labor requires you to be actively looking for work to keep getting benefits.

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Just remember the golden rule - ALWAYS report your work and wages accurately. NYS Department of Labor will cross-reference with employer wage reports and if they find unreported income, you'll face overpayment penalties and possible fraud charges. Better to be honest and get reduced benefits than to risk the consequences.

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The whole system is so confusing!! Why can't they just make it simple - work = no benefits, no work = benefits. All these partial payment calculations and reporting requirements are giving me anxiety.

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I understand the frustration, but the partial benefit system actually helps people. It encourages taking part-time work while job searching instead of avoiding work entirely to keep full benefits.

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If you're having trouble reaching NYS Department of Labor to clarify your situation, I had success using a service called Claimyr at claimyr.com. They help you get through to an actual agent instead of being stuck in phone queue hell. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my disqualification appeal.

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Thanks for this! I've been trying to call for days and can never get through. Will definitely check this out.

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The worst part about disqualifications is they can be retroactive. Like if they find out later you weren't following the rules, they can demand back all the money you already received as an overpayment. That's scary stuff right there.

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wait i thought we paid into unemployment insurance too?? my pay stub has all kinds of deductions and i assumed some went to unemployment stuff. this is confusing

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You're probably thinking of SDI (State Disability Insurance) which does come out of employee paychecks in some states, but NY doesn't have that. Your unemployment benefits are funded by employer taxes to the NYS Department of Labor. If you need to check your eligibility or file a claim, you can log into your my.ny.gov account.

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The whole system is set up so employers fund unemployment insurance through their quarterly tax payments to both federal and state agencies. When you file with NYS Department of Labor, they're using money from this pool. If you ever have trouble reaching them about your claim status, I used claimyr.com to get through to an actual agent - there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.

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Is that service legit? I've been trying to call NYS Department of Labor for weeks about my pending claim and keep getting busy signals.

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Yeah it worked for me when I had an adjudication issue last month. Way better than sitting on hold for hours or getting disconnected.

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