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I had trouble getting through to NYS Department of Labor when I needed clarification on my benefit type. Spent hours on hold trying to speak with someone about whether my temporary layoff qualified for standby or regular UI. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way easier than sitting on hold all day.
The economic types are just academic theory - frictional (between jobs), structural (skills mismatch), cyclical (recession-related), seasonal (temporary work), and institutional (government policies affecting employment). For your NYS Department of Labor claim, none of that matters. You file based on your work separation reason and current employment status, not economic theory categories.
why would you need to go in person?? everything is online now. just log in and file the appeal. takes like 10 minutes
I wasn't sure if appeals had to be done in person since it's such a serious thing. Good to know it's all online now.
The NYS Department of Labor office hours are usually posted on their website but they change them sometimes without notice. I went to my local office last month and they were closed for 'staff training' with just a paper sign on the door. So frustrating when you need help with something urgent like an appeal deadline.
UGH the NYS Department of Labor system is SO SLOW. I've been waiting 3 weeks and my claim is STILL in adjudication because my former employer is disputing something. They make it impossible to reach anyone and then act like it's your fault when you can't pay rent!!!
That's so frustrating! Adjudication can definitely add extra time to the process, especially if there's an employer dispute involved.
I remember when I first filed it felt like forever but looking back it was only like 2.5 weeks total. The waiting is the worst part especially when you have bills piling up. Hang in there!
The whole system is so confusing! I've been trying to call NYS Department of Labor for two weeks to ask the same question but can never get through. The phone lines are always busy and when I do get on hold, they disconnect me after an hour. How is anyone supposed to figure this out?
I had the same problem with their phone system being impossible to reach. I actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Basically they handle the calling and waiting for you, then conference you in when they reach an agent. Used it last month to sort out an adjudication issue and got through in about 30 minutes instead of wasting whole days calling myself.
Just to add - make sure you file your weekly claim by the deadline each week or you'll miss that week's payment entirely. I think the cutoff is usually Tuesday night but double check on the site. Also don't file too early in the week or it might not process correctly.
Yara Assad
same thing happened to my cousin but it turned out to be nothing major. just had to resubmit some paperwork and everything was fine
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Olivia Clark
The important thing is to respond to the rework requirement promptly. NYS Department of Labor gives you a deadline (usually 10-30 days) to complete whatever they're asking for. If you miss the deadline, your claim could be suspended. Keep filing your weekly claims in the meantime and document everything you submit. Save copies of all correspondence and take screenshots of your online submissions.
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Raj Gupta
•Good point about the deadline. The letter says I have 21 days but doesn't specify exactly what I need to do. I'll definitely keep filing my weekly claims though.
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