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If you're having trouble reaching NYS Department of Labor to file your claim or get answers about the process, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Really helped when I couldn't get anyone on the phone during peak times.
same boat as OP, filed my claim yesterday and already anxious about when I'll see money. bills don't wait for government bureaucracy
My timeline was: Filed on Tuesday, approved Friday, filed first weekly claim Sunday, got my debit card the following Wednesday, first payment hit Thursday. So about 9 days total but that was without any complications. Your mileage may vary depending on if NYS Department of Labor needs to verify anything with your employer.
I've been trying to reach someone at NYS Department of Labor about getting more detailed unemployment data for my research project but their phone lines are always busy. Has anyone had luck getting through to their statistics department? I need clarification on some of the seasonal adjustments they make to the numbers.
I had the same problem trying to reach NYS Department of Labor agents for different reasons. Someone mentioned a service called Claimyr that helps you get through to unemployment offices - they have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to actually speak with someone there.
I had such a hard time getting through to NYS Department of Labor to check my benefit calculation when I filed. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me the headache of calling hundreds of times.
The whole system is so confusing! Why can't they just tell you upfront what you'll get instead of making you calculate base periods and quarters?? I'm still waiting for my adjudication to finish after 3 weeks
Fatima Al-Qasimi
Why are you even bothering with the physical office??? Everything should be online these days. The NYS Department of Labor is so behind the times it's ridiculous. I've been dealing with an overpayment notice for months and can't get anyone to explain why they think I owe them $2,800.
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Dylan Cooper
Just wanted to say thanks for asking this - I was wondering the same thing about office hours!
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