New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused... I thought if you retire you get a pension or 401k? Why would you need unemployment? Isn't that like double dipping?

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Not everyone has a pension, and you can't always access 401k funds without penalties until you're 59.5. Some people need income between early retirement and when they can claim social security or access retirement funds without penalties.

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The system is so messed up anyway. They make it impossible to reach anyone at NYS Department of Labor and the rules change constantly. Good luck getting a straight answer about anything!

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The whole system is a joke honestly. They make you jump through hoops for weeks while you're struggling to pay bills. I've been waiting 3 weeks for my adjudication to finish and nobody can give me a straight answer about when it'll be done. Meanwhile they expect you to do job searches and report every week like you're not in financial crisis.

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Ava Kim

I feel you on this. The stress of not knowing when money will come in makes everything worse.

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Restaurant closures usually process faster than other claim types since there's no question about the reason for separation. Make sure you have your last pay stub and any closure notice from your employer ready in case they ask for documentation. Also double-check that your SSN and address are exactly right in your application - small errors can cause delays.

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The NYS Department of Labor system is so broken honestly. They make it impossible to get help and then wonder why people are frustrated. I was terminated 6 months ago and went through the whole appeal process - it's a nightmare but I eventually won. Just be prepared for a fight if your employer contests your claim.

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Did you have to provide any documentation during the appeal process?

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Wait I thought if you get fired you can't get unemployment at all? This is confusing because my friend told me you only get benefits if you get laid off...

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That's a common misconception! You can get unemployment benefits after being terminated as long as it wasn't for misconduct. Layoffs, terminations for performance, and even some firings can qualify you for benefits.

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If you're having trouble reaching NYS Department of Labor to verify your eligibility status, I had good luck using a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are jammed. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my own involuntary unemployment situation.

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Interesting, I've been trying to call for days with no luck. Might have to check that out.

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The whole system is so confusing with all these terms... voluntary, involuntary, misconduct, good cause. Why can't they just make it simple?? At least you got a clear reason from your employer which should help with your claim.

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The $7,000 wage base is what trips people up. It's per employee per year, not total payroll. So if you have 3 employees making $50,000 each, you only pay FUTA on the first $7,000 of each person's wages, not on their full salaries.

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ugh federal taxes are so confusing!! why cant they just make it simple like pay X percent on everything instead of all these weird limits and credits

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