New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to check on your claim status, I found this service called Claimyr that helped me reach an actual NYS Department of Labor agent without waiting on hold forever. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me from hours of calling and getting busy signals.

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Thanks for the tip! I might need that if my claim doesn't move soon.

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The NYS Department of Labor system is SO SLOW. I've been waiting 5 weeks now and still nothing! They keep saying 'processing' but no one can tell me what's actually happening with my claim.

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After 4-5 weeks you should definitely try to reach someone at NYS Department of Labor to see if there's an issue that needs to be resolved. Sometimes claims get stuck in adjudication if there's a question about your separation from work.

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If you're having trouble getting through on the website, I actually found a service called Claimyr that helped me reach a NYS Department of Labor agent when I was stuck. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I couldn't get through the regular phone lines.

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Is that legit? I don't want to get scammed when I'm already stressed about money.

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Yeah it's real, they just help you get through to the actual NYS Department of Labor people. But honestly try the website first since that's free and works for most people.

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Just want to add that you should apply even if you think you might not qualify. Let them determine eligibility rather than assuming you don't qualify. The worst they can say is no, but you might be surprised.

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I was in a similar situation last year and had trouble getting through to NYS Department of Labor to ask about options. Spent weeks calling and either getting busy signals or hung up on. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed there are no extensions available but helped me understand other benefit programs I could apply for. Worth checking out if you need to speak with someone directly.

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Thanks, I'll look into that. I've been trying to call for days with no luck.

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wait I thought there were extended benefits when unemployment rates are high? isn't that automatic or something

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Extended Benefits (EB) are triggered when state unemployment rates hit certain thresholds, but New York's rate hasn't been high enough to trigger EB recently. It's a federal-state program that's separate from regular UI.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my application. The phone lines are always busy and the online chat never works. If you run into issues trying to reach them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when my claim got stuck in adjudication.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits

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I get the frustration but honestly it was worth it for me. The regular phone system was impossible and I needed to get my issues resolved quickly.

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just use the official site and be patient. i applied last year and it took forever but eventually worked out. make sure you keep filing your weekly claims even if your initial claim is still pending

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UGH the NYS Department of Labor system is SO SLOW! I waited 6 weeks for my first payment last year and they acted like that was totally normal. Meanwhile bills don't wait for their broken system to work properly!

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Wait, do you get paid for the week you file or the week before? I'm confused about the timing and I don't want to mess something up that delays my money even more.

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You get paid for the week you're claiming, not the current week. So when you file your weekly claim on Sunday, you're claiming benefits for the previous week (Sunday through Saturday). The payment timing depends on when your claim gets processed.

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