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I had the same issue with getting through to NYS Department of Labor by phone. Someone on here recommended this service called Claimyr that actually calls for you and gets you connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was skeptical at first but it actually got me through to someone in like 20 minutes when I'd been trying for weeks.
wait so they take taxes out automatically?? I thought I had to pay those back at the end of the year. this is so confusing
Just be prepared for the NYS Department of Labor system to be a nightmare. I've been trying to get through to them for weeks about an issue with my claim. The phone lines are always busy and the online chat never works. Good luck!
The system is so confusing! I got unemployment when my restaurant closed permanently during covid but my friend got denied when she was fired from retail for 'attitude problems.' Sometimes it feels like they just pick and choose randomly.
Keisha Thompson
I've been trying to call NYS Department of Labor for weeks about my own denial but can never get through! The phone system is impossible. Has anyone found a way to actually talk to a human there?
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Paolo Bianchi
•I was having the same problem until someone told me about claimyr.com - it's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. I used it last week and finally got to speak with someone about my adjudication issue. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustrating busy signals.
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Keisha Thompson
•Interesting, never heard of that before. I'll check it out because this phone situation is driving me crazy!
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Yara Assad
been there! got denied first time too but won my appeal. just keep good records of everything
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