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Keisha Johnson

How to address unemployment claim issues with NYS Department of Labor - need guidance

I've been dealing with unemployment for the first time and honestly feeling pretty lost about how to address all the different issues that keep coming up with my NYS Department of Labor claim. Filed my initial application 6 weeks ago and it's been one thing after another - first they needed additional verification documents, then my weekly claims got held up for some kind of review, and now I'm getting notices about job search requirements that I'm not sure I'm meeting correctly. Every time I think I've got everything sorted out, something else pops up. Has anyone else felt this overwhelmed trying to navigate the whole unemployment system? What's the best way to address these ongoing issues without making things worse?

Paolo Rizzo

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The key to addressing unemployment claim issues is staying organized and understanding each step. Keep detailed records of every document you submit and every communication with NYS Department of Labor. For job search requirements, you need to make at least 3 work search contacts per week and log them in the system. If your claims are under review, that's usually adjudication - they're verifying your eligibility. Don't panic, just respond promptly to any requests for information.

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Thank you! I didn't realize I needed to log the job searches in their system. I've been keeping my own records but haven't been entering them online. Could that be why my claims are held up?

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QuantumQuest

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ugh same boat here!! been 2 months and still dealing with verification issues. every time i call they want something different

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Amina Sy

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I had similar issues last year and found that the best approach is to address each problem systematically. First, make sure your my.ny.gov account is fully set up with all required documents uploaded. Second, file your weekly claims on the same day each week - consistency helps avoid flags. Third, if you're having trouble reaching NYS Department of Labor by phone, I actually used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me resolve my adjudication issues faster than waiting on hold for hours.

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Never heard of that service before - is it legit? I've been trying to reach someone at NYS Department of Labor for weeks about my disqualification notice.

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Amina Sy

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Yeah it's legitimate, just helps you get through the phone queue. I was skeptical at first but it actually worked for me when I needed to talk to someone about my job search verification.

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The whole unemployment system is designed to make you give up honestly. I've been fighting with NYS Department of Labor for months over an overpayment notice that makes NO SENSE. They say I didn't report work properly but I have screenshots of every weekly claim I filed. The bureaucracy is insane.

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hang in there, the appeal process is worth it if you have documentation

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Emma Davis

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One thing that really helped me address my unemployment issues was understanding that different problems require different approaches. Job search requirement issues? Make sure you're logging everything in their online system. Adjudication delays? Usually means they need more info from you or your former employer. Overpayment notices? You have 30 days to appeal with documentation. The key is figuring out exactly which type of issue you're dealing with first.

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This is really helpful - I think I've been treating everything as one big problem instead of separate issues that need different solutions.

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