New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Elijah Knight

Can't find NYS Department of Labor unemployment office near Pendleton - where is it located?

I've been trying to find the physical NYS Department of Labor office closest to Pendleton for weeks now. I need to submit some documents in person for my unemployment claim and I can't figure out where the nearest office is. The website just keeps directing me to online services but I really need to speak with someone face to face about my adjudication issue. Does anyone know the exact address or if there's even still a physical office open in this area? I'm getting frustrated because my claim has been pending for over a month.

I had the same issue with getting through to NYS Department of Labor by phone. Someone on here recommended this service called Claimyr that actually calls for you and gets you connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was skeptical at first but it actually got me through to someone in like 20 minutes when I'd been trying for weeks.

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How much does that cost though? Seems like we shouldn't have to pay extra just to reach our own unemployment office.

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I get that frustration but honestly it was worth it for me. Way less stress than spending hours every day trying to call.

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The whole system is broken. Why do we even have unemployment offices if they're never open and you can't reach anyone? This is exactly what's wrong with NYS Department of Labor - they make it impossible to get help when you actually need it most.

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Cassandra Moon

How much will my NYS Department of Labor unemployment be while working part-time?

I just got hired for a part-time job that'll give me about 20 hours a week at $18/hour. I'm still collecting unemployment and my weekly benefit is $395. Does anyone know how much will my unemployment be while working these hours? I tried looking on the ny.gov site but it's confusing with all the calculations. Will I still get some benefits or does any work completely cut me off? I really need to know before I start because I can't afford to lose everything if this job doesn't work out.

I was in a similar situation last year and couldn't get through to NYS Department of Labor to ask questions about working while on benefits. The phone lines were constantly busy and I was getting stressed about making mistakes. Someone on here recommended claimyr.com and I tried their service to get connected to an actual agent. It worked really well - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to explain exactly how my part-time work would affect my benefits before I started the job.

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How much does that service cost? I'm always skeptical about paying for something the government should provide for free.

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I felt the same way at first, but honestly it was worth it for the peace of mind. They focus on getting you connected quickly rather than sitting on hold for hours. When you're dealing with your income, having accurate information right away is really valuable.

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ugh the whole system is so complicated! why can't they just have a simple calculator on the website instead of making us guess? i've been partially employed for months and still don't fully understand how they calculate everything

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I agree it's confusing! The basic formula is: Weekly Benefit Amount - (Gross Earnings - $50) = Partial Benefit. As long as the result is more than $0, you get that amount plus your work income.

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Gianni Serpent

What is an unemployment check and how do I get one from NYS Department of Labor?

Sorry if this sounds stupid but I just got laid off from my restaurant job and everyone keeps talking about unemployment checks. What exactly is an unemployment check? Is it like a physical check or direct deposit? How much money do you get and how often? I've never filed for unemployment before and the NYS Department of Labor website is confusing me. Do I have to apply somewhere or does it happen automatically? My coworker said something about weekly claims but I don't understand what that means either.

Just be prepared for the NYS Department of Labor system to be a nightmare. I've been trying to get through to them for weeks about an issue with my claim. The phone lines are always busy and the online chat never works. Good luck!

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To answer your direct question - it's called an 'unemployment check' but it's really unemployment insurance benefits. Think of it like temporary income replacement while you look for work. You pay into this system through payroll taxes when you're working, so you've earned this benefit.

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Alfredo Lugo

What are reasons you can get unemployment benefits through NYS Department of Labor?

I'm trying to figure out if I qualify for unemployment benefits in New York. My job ended last month and I'm not really sure what situations actually make you eligible. I know you have to lose your job through no fault of your own, but what does that actually mean? Like if you get fired for poor performance, does that count? What about if you quit because your boss was making your life miserable? I've been working for the past 2 years so I think I meet the work requirements, but I want to make sure I understand all the different ways you can qualify before I file my claim with NYS Department of Labor.

The system is so confusing! I got unemployment when my restaurant closed permanently during covid but my friend got denied when she was fired from retail for 'attitude problems.' Sometimes it feels like they just pick and choose randomly.

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It's not random, but the line between fireable offense and misconduct can be blurry. Attitude problems might not rise to the level of misconduct unless it was really severe or documented.

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Also remember you need to have earned enough wages during your base period and be able and available to work. They'll check your work history going back about 18 months to see if you meet the financial requirements.

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Chloe Boulanger

What is EUC unemployment benefits - still available through NYS Department of Labor?

I keep seeing references to EUC unemployment benefits when I'm researching my claim options. My regular UI benefits are about to run out and I'm wondering if EUC is still a thing I can apply for through NYS Department of Labor? I've been unemployed for 22 weeks now and really need to know what options I have left. Can someone explain what EUC actually stands for and if it's still available in 2025?

I was in your exact situation last year and spent weeks trying to get through to NYS Department of Labor to understand my options. The phone lines are always busy and the website doesn't clearly explain what happens after regular benefits end. I finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out I wasn't eligible for any extensions, but at least I got a clear answer instead of wondering.

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Thanks for the tip! I've been trying to call for days with no luck. Definitely going to check that out.

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The whole system is so confusing with all these acronyms! EUC, PEUC, EB, PUA... they really should make it clearer what's actually available instead of leaving all these old references floating around online.

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