What time does NYS Department of Labor unemployment office close today?
I need to call the NYS Department of Labor about my claim status but I'm not sure what time unemployment close today. Does anyone know their phone hours? I've been trying to reach them all week about my adjudication that's been pending for 2 weeks now. My weekly claim certification is due tomorrow and I don't want to mess anything up. The website doesn't make it clear when their call center actually stops taking calls.
8 comments


Mason Kaczka
NYS Department of Labor phone lines are typically open Monday through Friday 8:00 AM to 5:00 PM. However, they often stop taking new calls about 30 minutes before closing due to high volume. I'd recommend calling first thing in the morning around 8 AM for the best chance of getting through.
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Olivia Van-Cleve
•Thanks! I'll try calling right at 8 AM tomorrow. Do you know if they're open on weekends at all?
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Sophia Russo
no weekend hours unfortunately, learned that the hard way when i had an issue with my job search log on a saturday
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Evelyn Xu
The phone system is brutal honestly. I spent 3 hours on hold last month just to ask about my overpayment notice. If you're having trouble getting through to NYS Department of Labor agents, I actually used this service called Claimyr that got me connected in like 15 minutes. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration with the busy signals.
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Dominic Green
•Wait really? How does that even work? Is it legit?
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Evelyn Xu
•Yeah it's legit, they basically handle the calling and waiting for you so you don't have to sit on hold. Was worth it for me since I couldn't take time off work to call during normal hours.
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Hannah Flores
THE WHOLE SYSTEM IS A JOKE!!! I've been calling for THREE WEEKS about my disqualification and they never answer. How are people supposed to survive when they make it impossible to reach anyone???
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Kayla Jacobson
Just a heads up - even if you get through during business hours, make sure you have your claim details ready. They'll ask for your SSN, claim effective date, and specific questions about your adjudication. Having everything organized beforehand will save time once you finally connect.
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