New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a nightmare trying to get through to NYS Department of Labor when I was laid off last year. Spent hours on hold just to ask basic questions about my claim status. Finally found this service called Claimyr that actually got me connected to a real person at the unemployment office. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my employer information for my claim.

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That sounds helpful - did it actually work to get you through to someone?

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Yeah it did! Check out claimyr.com if you need to talk to NYS Department of Labor directly. Way better than trying to call on your own.

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just remember that even though your employer pays the taxes, they can still contest your claim if they think you weren't eligible. happened to me and had to go through a whole appeal process

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Just want to echo what others said - unemployment and credit are completely unrelated. I work in banking and can confirm that unemployment benefit information is not shared with credit reporting agencies. Your credit score is based on payment history, credit utilization, length of credit history, types of credit, and new credit inquiries. Government benefit programs like UI don't factor in at all.

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omg I had this same panic when I got laid off during covid!! spent like 2 hours googling this exact question lol. but yeah everyone's right, totally separate things. just make sure you don't miss any credit card or loan payments while you're on unemployment

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The funding structure is: employers pay State Unemployment Tax (SUTA) to NYS Department of Labor based on their payroll and claims history. There's also Federal Unemployment Tax (FUTA) that helps fund the system administration. During normal times, no general tax revenue is used. However, during recessions when the trust fund runs low, the state may need to borrow from federal government or use other funding sources.

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This is super helpful! So under normal circumstances, my state income tax isn't funding unemployment benefits at all?

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Correct - your state income tax doesn't directly fund regular UI benefits. The system is designed to be self-sustaining through employer contributions.

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I've been trying to get through to NYS Department of Labor for weeks to ask questions about my claim and couldn't reach anyone. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration with the phone system.

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interesting, might try that if i need to call them again. the phone lines are always busy

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wait so they take taxes out automatically?? I thought I had to pay those back at the end of the year. this is so confusing

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No, tax withholding is optional. When you file your weekly claim, there's a question asking if you want 10% federal taxes withheld. You can choose yes or no each week.

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The whole system is ridiculous. They make you wait weeks just to find out how much you'll get and then half the time the calculations are wrong anyway. I've been fighting with NYS Department of Labor for months over my benefit amount.

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I had this exact same problem last month. Spent weeks trying to get through to NYS Department of Labor on the phone with no luck. Finally used a service called Claimyr (claimyr.com) that connects you directly to unemployment agents. They have a video showing how it works at https://youtu.be/qyftW-mnTNI. Got connected within a day and found out there was a verification issue holding up my payments that wasn't showing online.

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Never heard of that service before but might be worth trying if the regular phone lines aren't working

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Val Rossi

Thanks I'll check that out. At this point I'm willing to try anything to figure out why my payments aren't coming through.

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The whole NYS Department of Labor system is broken!! They approve claims but then don't pay for weeks without explanation. It's like they want people to give up and stop claiming.

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