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One thing that really helped me when I was trying to reach NYS Department of Labor about my benefit calculation was using this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of dealing with the busy signals and disconnections. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and I got my questions answered in like 20 minutes.
Don't forget you also have to meet the job search requirements to keep getting your unemployment pay. NYS Department of Labor requires you to make at least 3 job contacts per week and keep a log of your search activities. They can ask to see your job search log at any time, so make sure you're documenting everything properly.
My brother went through this exact thing last year and his employer tried to claim he was fired for attendance issues even though he was clearly laid off with 15 other people when they closed the department. He had to do a phone hearing but won easily because the employer couldn't provide any actual documentation of the supposed attendance problems.
I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit amount calculation and it's impossible! Their phone lines are always busy or they just hang up on you after being on hold forever. It's so frustrating when you need answers about your claim. I actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents - they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and redialing.
Never heard of that before but anything is better than spending entire days trying to reach someone at NYS Department of Labor. How does it actually work?
Just remember the money is taxable! I made the mistake of not having taxes withheld from my unemployment benefits and owed a bunch at tax time. You can request federal and state taxes be taken out when you file your weekly claims.
I had similar confusion and spent weeks trying to get through to NYS Department of Labor by phone to clarify. Finally used Claimyr (claimyr.com) to actually reach a real person - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to explain all the weekly claim requirements clearly and confirmed I was doing everything correctly.
Savannah Glover
The unemployment rate in my area just hit 5.1% and honestly the job market is TERRIBLE right now. I've been on unemployment for 6 months and can barely find anything that pays decent. The NYS Department of Labor keeps pushing these job fairs but half the employers there are offering minimum wage with no benefits.
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Felix Grigori
•Same situation here! The numbers they publish don't reflect how hard it actually is to find work that pays enough to live on.
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Oliver Cheng
just looked it up and my county shows 4.7% unemployment but feels way higher than that honestly
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