New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH the NYS Department of Labor system is SO SLOW! I waited 6 weeks for my first payment last year and they acted like that was totally normal. Meanwhile bills don't wait for their broken system to work properly!

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Wait, do you get paid for the week you file or the week before? I'm confused about the timing and I don't want to mess something up that delays my money even more.

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You get paid for the week you're claiming, not the current week. So when you file your weekly claim on Sunday, you're claiming benefits for the previous week (Sunday through Saturday). The payment timing depends on when your claim gets processed.

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The NYS Department of Labor system is so backwards! Why should employers even have a say in this? We pay into unemployment insurance through our paychecks but then they can just lie and try to block us from getting benefits. It's ridiculous that you have to worry about this when you're already stressed about losing your job.

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I get the frustration but there has to be some process to prevent fraud. Some people do try to game the system.

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Most employers don't contest unemployment claims unless they have a really good reason. It takes time and paperwork on their end too. If you were laid off due to business reasons, you should be fine. Just make sure you keep filing your weekly claims even if your case is in adjudication.

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Good point about filing weekly claims. I was wondering if I should stop doing that if there's a problem with my claim.

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I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to ask questions about my claim. If you need to talk to someone about your specific situation, I found this service called Claimyr at claimyr.com that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was super helpful when I was stuck on the application questions.

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Thanks for the suggestion! Did they help you figure out what to put for reason of separation too?

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omg this whole system is such a nightmare!! I've been waiting 3 weeks just to hear back about my application and when I call the phone number it just hangs up on me after being on hold forever. How are we supposed to survive while they take their sweet time deciding if we deserve help???

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yeah the wait times are brutal but once it goes through you get back pay for all the weeks you certified

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Honestly the whole system is confusing on purpose. I spent hours trying to figure out my calculation and even when I called NYS Department of Labor they couldn't explain it clearly. At least you got approved though - that's the hardest part these days with all the adjudication delays.

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I totally get the frustration with reaching them by phone. When I had questions about my calculation, I actually used this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful than trying to call myself.

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ya mine was like $287 and i have no idea why lol. as long as the money comes in every week im not complaining

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Same boat here with the timing question. My payment status shows 'issued' but nothing in my account yet. It's been 2 days since it showed issued.

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If it shows 'issued' that means NYS Department of Labor has sent the payment to your bank. Should be there within 24-48 hours max. Different banks process at different times though.

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Just want to add that if you're new to UI benefits, the first few payments can be unpredictable timing-wise. After about a month it becomes very regular. Also make sure your bank account info is exactly right in the system because even small errors can delay everything.

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