What time unemployment office close - NYS Department of Labor hours?
does anyone know what time the unemployment office close? i need to go in person to fix something with my claim but cant find the hours anywhere on the website. tried calling but just get busy signal. anyone been to one recently?
10 comments


Tristan Carpenter
Most NYS Department of Labor career centers close at 4:30 PM on weekdays, but hours can vary by location. You should check the specific office you're planning to visit on the ny.gov website under 'Find a Career Center.' Some locations have reduced hours or are appointment-only for certain services.
0 coins
Maya Jackson
•thanks! didnt know they were called career centers now. will look that up
0 coins
Amaya Watson
I went to the one in Albany last month and they close at 4 PM, not 4:30. Got there at 4:15 and they were already locked up. Really frustrating because I took time off work to get there.
0 coins
Tristan Carpenter
•That's disappointing but not surprising. The hours can change without much notice. I'd recommend calling ahead if you can get through, or arriving at least an hour before their posted closing time to be safe.
0 coins
Grant Vikers
Why do you need to go in person? Most NYS Department of Labor issues can be resolved online through your my.ny.gov account or over the phone. What specific problem are you trying to fix?
0 coins
Maya Jackson
•my claim got disqualified and i need to appeal but the online appeal form keeps giving me error messages. figured going in person might be easier
0 coins
Giovanni Martello
•For appeal issues, you might want to try calling the dedicated appeals line instead of going in person. The phone reps can often help with technical issues submitting appeals. If you're having trouble getting through, there's a service called Claimyr (claimyr.com) that helps people reach NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
0 coins
Savannah Weiner
THE WHOLE SYSTEM IS A JOKE! They make it impossible to reach anyone and then close early. I've been trying to resolve an overpayment issue for MONTHS and can never get through. These offices should be open evenings and weekends for working people!
0 coins
Levi Parker
•I feel your pain but getting angry won't solve the problem. The system is overwhelmed but there are ways to work with it.
0 coins
Libby Hassan
Just went through this same thing with finding office hours. Most close between 4-5 PM but some locations have weird schedules. The Buffalo office I went to was only open Tuesday-Thursday for walk-ins. Best bet is to call the general number and ask for your local office hours.
0 coins