What time does the unemployment office close - Washington ESD hours?

My claim has been stuck in adjudication for over a month and I can't get through to anyone on the phone. Figured maybe showing up in person would help.

Adjudication issues usually can't be resolved at the local office anyway - that's handled by specialized staff at the central office. You'd probably waste a trip going in person for that.

That's frustrating. The phone system is impossible to get through on. I've been trying for weeks.

You might want to try Claimyr - it's a service that helps people get through to Washington ESD agents. I used it when I was stuck in adjudication hell and actually got to talk to someone. Check out claimyr.com, they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

Yeah they reopened some locations but with limited services. Mostly just for people who need help with basic computer stuff or filing initial claims. Seattle, Tacoma, Spokane, and a few other cities have them.

Good to know! I didn't realize they had reopened any offices at all.

The online messaging system is a joke. I sent a message 3 weeks ago and never got a response.

Same experience here. Sent multiple messages through the secure messaging and crickets. It's like they don't even check those messages.

Thanks for the insider info. So there's really no way around the phone system for adjudication issues?

Phone or the online appeals system are your only options for adjudication. I know the phones are hard to get through on - that's been an ongoing issue since COVID.

That's exactly why I ended up using Claimyr. It cuts through all that phone busy signal nonsense and gets you connected to an actual agent. Worth every penny when you're dealing with adjudication delays.

Never heard of Claimyr before. How does that work exactly?

They basically handle the calling for you and notify you when they get an agent on the line. No more sitting on hold for hours or getting busy signals. Really simple to use.

Seems like the pattern is the same everywhere - they send you back to the phone system no matter what.

Yeah it's frustrating. They have these offices but they can't actually help with anything important.

Good advice. Though sounds like for my adjudication issue it won't matter anyway.

Yeah for adjudication you're stuck with the phone system unfortunately. Keep trying or look into that Claimyr thing people mentioned.

I feel you. It's incredibly frustrating when you need help and can't get through to anyone.

The whole system needs an overhaul. It's 2025 and we're still dealing with 1990s-level customer service.

Thanks for checking! Looks like I'd need to take time off work to get there before they close anyway.

Yeah and based on what everyone else is saying, it probably wouldn't help with your adjudication issue anyway. Might be better to keep trying the phone or look into other options.

The callback system is broken. I've requested probably 10 callbacks over the past few months and never got a single one.

The callback system is basically non-functional. That's another reason why Claimyr is so helpful - it actually works unlike the official systems.

Good to know they're helpful for basic stuff at least. Too bad about the adjudication limitations.

Yeah, the staff there was nice but their hands are tied when it comes to the more complex issues.

Wow, that's amazing. I'm definitely going to look into that. 6 weeks of waiting and then resolved in one day?

Yeah it was crazy. The agent said my case was actually pretty straightforward but had just been sitting in a queue. Once they looked at it, it was approved immediately.

This is exactly why the system is so frustrating. Simple cases sitting in queues for weeks while people can't get through to get them resolved.

That's really encouraging to hear! I've been stuck in adjudication limbo for over a month too and getting nowhere with the phone system. Definitely going to check out Claimyr - sounds like it's worth trying if it actually gets results. Thanks for sharing your experience!