Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Connect you to a human agent at the ESD
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  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Malik Robinson

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UPDATE: Did your claim end up processing correctly? It would be helpful for others to know what happened in your situation.

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Javier Garcia

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Yes! Just checked my eServices account this morning and the claim is there showing as

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Megan D'Acosta

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Thank you everyone for all this helpful information! I'll make sure my direct deposit info is updated, and I'll give it about 3 weeks before I start getting too concerned. If I don't see anything by then, I'll try that Claimyr service to get through to ESD directly. Really appreciate all the advice and sharing your experiences!

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Sophia Carson

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have u tried emaling ur state rep? when i had issues wth my claim i emaied my state rep and they got ESD to call me back the next day! worth a try if u dont get the $ soon

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Megan D'Acosta

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I hadn't thought of that! I'll keep that as an option if the refund doesn't come through in a reasonable timeframe. Thanks for the suggestion!

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Cass Green

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This is all really stressful. I'm worried because I worked less hours in 2024 than I did previously, so my benefit might go down. Does anyone know if they'll at least process the new claim quickly if I start it a few days before the benefit year ends like someone suggested?

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Finley Garrett

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In my experience, if you file before the benefit year ends and have a straightforward work history (no multiple employers or unusual situations), it typically processes within 3-5 business days. Just make sure you have your work history accurate and answer all questions consistently. The most common delay happens when there's discrepancy between what you report and what your employer reports about your separation reason.

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Ryder Ross

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make sure u check ur eservices inbox everyday!! they wont call u if theres a problem theyll just send message there and if u dont respond in like 5 days they can deny ur claim happened to my roomate

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Cass Green

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Thanks for the tip! I'll definitely keep an eye on my eServices inbox during the transition.

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Benjamin Kim

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One important thing to understand about the backdating process: once your account is unlocked, you'll need to file for each week separately. The system will walk you through each missed week, but be prepared to spend about 20-30 minutes total completing all the backdated weeks. For each week, you'll need to report: - Your 3 job search activities for that specific week - Any earnings from part-time work during that week - Whether you were able and available for work - Any refusals of work If you're currently on day 5 or 6 of the processing time, I'd recommend organizing all this information now so you're ready as soon as your account is unlocked. That will help ensure you get paid as quickly as possible once the fraud hold is removed.

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Hassan Khoury

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This is really helpful, thank you. I've been keeping notes of my job search activities but I'll make sure to organize everything by week so I'm ready to go.

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Ryan Vasquez

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my cousin works at ESD (not in fraud dept tho) and she says they're super backed up right now because there was a big wave of identity theft cases in April. apparently some data breach somewhere led to a bunch of unemployment fraud attempts at once. so that might affect your timeline, unfortunately...

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Hassan Khoury

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Great... just my luck to have this happen during a backlog. Thanks for the insider info though.

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Ryan Vasquez

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Look, I hate to be the bearer of bad news, but without written documentation of your layoff, you're fighting an uphill battle. ESD almost always sides with the employer in these disputes unless you have solid evidence. I've seen this play out dozens of times - the burden of proof is on YOU to prove you were laid off, not on them to prove you quit. Your best shot is to write down EVERYTHING you can remember - exact conversations, dates, who was present, any witnesses who can verify you were laid off. If you have any indirect evidence (like texts where you mentioned being laid off and the employer didn't correct you), that can help. Also, did anyone else get laid off at the same time? Their testimony could be crucial. Be prepared for this to potentially go to appeal. If denied, you have 30 days to file an appeal for a hearing with an Administrative Law Judge.

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Avery Saint

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This isn't actually true. ESD doesn't automatically "side with employers." They make determinations based on the evidence presented by both parties. I've won several quit vs discharge cases with clients who had minimal documentation but could clearly articulate the circumstances of separation. The key is consistency and credibility in your statements.

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Ryan Vasquez

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Fair point. "Almost always sides with employers" was an overstatement. But in my experience with the system, when it's a direct contradiction between employer and employee versions with limited documentation, claimants face a tough battle. Not impossible, but definitely need to be thorough and consistent.

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Hassan Khoury

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Update: I finally managed to get through to ESD! They said my adjudication is delayed because they haven't been able to reach my former employer for their side of the story. The agent scheduled me for a fact-finding interview next week. She also suggested I upload any text messages or emails that might help my case, which I've done now. Thanks everyone for your advice - fingers crossed this gets resolved soon!

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Victoria Stark

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Great news! For your fact-finding interview: 1) Be calm and stick to facts 2) Have notes ready with specific dates and details 3) Explain clearly why you believe it was a layoff not a quit 4) If asked why you didn't get documentation, just be honest about the friendship aspect. Good luck and let us know how it goes!

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Benjamin Kim

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fingers crossed for u!!! the interview is scary but just be honest. and if they rule against u, APPEAL!!! dont give up!

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Dylan Wright

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my claim was in ajudication for 5 weeks then i got paid everything at once it was like $4800 so hang in there! but yeah its totally different from pending. pending = waiting. ajudication = investigating. if your boss is lying about why you left that will definitely trigger it but you'll win if you have proof of layoff.

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Mei Wong

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This is correct - and to add some clarity: if the OP wins their adjudication, they'll receive all back payments from eligible weeks in one lump sum, exactly as you described.

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Malik Robinson

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My cousin works at a law firm and says this comes up all the time. You only report the wages portion, NOT the punitive damages. But keep records of everything for at least 5 years in case there's ever a question about it. The settlement paperwork should clearly state which portion is for lost wages and which is punitive.

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Paolo Rizzo

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UPDATE: I called ESD this morning and finally got through to someone after using that Claimyr service. The agent confirmed that I should only report the wages portion of the settlement on my weekly claim. She also suggested I add a note in the comments section explaining that I received a settlement and am reporting just the wages component. Thanks everyone for your help!

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Amina Sy

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Glad you got through to them! Always best to get the official word directly from ESD. Make sure to keep that settlement documentation somewhere safe in case they ever have questions about it in the future.

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Zainab Ahmed

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one thing nobody mentioned yet - make sure you're on time for your hearing! they usually only wait 10 mins if your late and then you forfeit. also have you checked if its phone or video hearing? mine was on teams and i had technical issues at first

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Giovanni Greco

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Good point! My notice says it's a phone hearing and I need to call in 5 minutes early. I'll make sure to be ready well ahead of time.

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Fatima Al-Farsi

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Another tip - take detailed notes during the hearing. If you end up needing to appeal the decision later, those notes will be incredibly helpful. Also, speak clearly and directly answer the judge's questions. Don't volunteer extra information unless it specifically helps your case about availability for work. And remember that everything is being recorded, so stay professional even if you feel frustrated by questions.

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Giovanni Greco

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This is really helpful, thank you. I tend to ramble when I'm nervous, so I'll make a concise outline of my main points beforehand and stick to that. Should I address the judge as 'Your Honor' or something else?

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Fatima Al-Farsi

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'Judge' or 'Administrative Law Judge' is appropriate. They'll typically introduce themselves at the beginning of the hearing and may indicate how they prefer to be addressed. Most importantly, just be respectful and you'll be fine on that front.

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Ayla Kumar

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If your claim is in adjudication specifically, calling at optimal times helps, but there's also another approach. You can request an expedited adjudication review if you're experiencing financial hardship (like potential eviction or utility shutoff). To do this: 1. Call during mid-afternoon hours as suggested 2. Specifically ask for an "expedited hardship review" of your adjudication 3. Be prepared to provide documentation of the hardship This won't guarantee immediate resolution, but it can move your claim up in priority. Also, continue filing your weekly claims during this time, even while in adjudication.

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Mary Bates

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This is incredibly helpful information. I had no idea about the expedited hardship review option. I'm definitely experiencing financial hardship and can document it. I'll specifically ask for this when I call tomorrow afternoon. Thank you!

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Lim Wong

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I work nights so I always call around 3:30pm right before they close at 4pm. Sometimes catch them when call volume is lower. Not foolproof but worked twice for me in March.

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Isn't that kinda risky tho? Like what if u get through at 3:55 and they have to rush or cut u off? I'd be scared they wouldn't have enough time to actually fix anything

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Lim Wong

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They don't cut you off if you're already talking to someone when 4pm hits. They'll stay on until they resolve your issue. At least that was my experience.

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I'm confused... if someone wasn't eligible for benefits for certain weeks because they worked too much, why do they still have to claim those weeks? Isn't the whole point of unemployment that you're, well, unemployed? The ESD system is so unnecessarily complicated.

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Atticus Domingo

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It's confusing, but the weekly claim process serves two purposes: 1) determining your eligibility and benefit amount for that specific week, and 2) maintaining your overall claim as active. Unemployment insurance in Washington allows for partial benefits when you work reduced hours. By requiring continuous claims, even for weeks you worked full-time, the system maintains uninterrupted tracking of your employment status without you having to completely restart your claim when your hours are reduced again. It's actually designed to help people in situations exactly like the original poster's - where work hours fluctuate between full-time and reduced schedules.

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Beth Ford

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I went back to full time for almost 2 months then got laid off again. Had to file for all those weeks I missed (about 8 weeks total). It was tedious but not a big deal. Just entered my full-time hours for each week, got $0 payments for those weeks since I earned too much, then was able to start getting benefits again after the layoff. The system just wants continuity.

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Alice Pierce

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That's good to know, thanks for sharing! I'll tackle all these missed weeks today and hopefully get everything caught up.

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