Washington Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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UPDATE: I finally found it! Logged into my employer account and it was right there under 'Tax Rate Information' like the first commenter said. My rate actually went down from last year which is great news for my quarterly payments.

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Congrats! It's such a relief when those business expenses go down instead of up for once.

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Thanks everyone for all the helpful suggestions. This community is awesome for business questions like this.

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As someone who went through this exact same struggle last year, I wanted to add that if you're having trouble with the employer portal login, you can also request your tax rate information by emailing Washington ESD's employer services team directly. They usually respond within 2-3 business days with your current rate and experience rating details. Just make sure to include your UBI number and business name in the email. It's a good backup option when the website is being finicky or you can't remember your login credentials.

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I don't have the exact email address memorized, but if you go to the Washington ESD website and look under "Contact Us" or "Employer Services," there should be a specific email for employer tax questions. I think it was something like employerservices@esd.wa.gov but don't quote me on that. You could also try calling their main employer line and they'll give you the right email address to use. Just be prepared to wait on hold for a while if you go the phone route!

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I think the general employer services email is employerservices@esd.wa.gov but you might want to double-check on their website to make sure that's still current. Government agencies sometimes change their contact info without much notice. When I emailed them, I put "Tax Rate Inquiry - UBI [your number]" in the subject line to help them route it to the right person faster.

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ur overthinking this. just withdraw ur application and keep looking. its not like ur turning down an actual job offer. ive withdrawn from dozens of interviews during my unemployment when i realized the job wasnt right. esd never said anything

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As a single parent, childcare considerations are absolutely a valid reason to decline a job that requires extensive travel, especially when it wasn't disclosed in the original posting. ESD recognizes that suitable work must be reasonable given your personal circumstances. The fact that this travel requirement was completely omitted from the job description and would fundamentally change the nature of the position works strongly in your favor. I'd suggest being proactive - send a professional email to the employer explaining that the travel requirements weren't in the original posting and don't align with your current circumstances as a single parent. This creates documentation that you withdrew for legitimate reasons before any offer was made. Keep that email and the original job posting. Even if they do make an offer later, you'll have clear evidence that the position substantially differs from what was advertised.

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Update: I got through to ESD this morning! I called right when they opened at 8am and only waited about 15 minutes. The agent was really helpful and confirmed that I had accidentally filed a subsequent claim. She said it was likely because I answered 'yes' to a question about having worked in the last 18 months (which I had). She was able to convert my application to an initial claim and said everything should process normally now. For anyone else who makes this mistake, definitely call and get it fixed ASAP! Thanks everyone for your help and suggestions!

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That's great news! Glad you got it resolved so quickly. The question about working in the last 18 months is actually a standard question for ALL claims (initial and subsequent). The mix-up probably happened on a different question about having filed previously. Make sure you complete your weekly claims while you wait for the initial processing. Even if your claim is still pending, you need those weekly certifications to get paid for those weeks once approved.

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Great to hear you got it resolved! This is such a common issue with the ESD system - the wording of some questions can be really confusing. I'm glad the agent was able to fix it quickly for you. Just wanted to add for anyone else reading this thread: if you do end up having to wait on hold, try using the callback feature if it's available. Sometimes that works better than staying on the line. Also, keep all your confirmation numbers and document everything - it really helps when you finally get through to someone. Hope your claim processes smoothly from here on out!

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Just an FYI - ESD recently completed a large audit of 2023 claims to ensure compliance with federal guidelines. Several people I know received retroactive payments as a result. Check if you had any pending issues or appeals from your previous claim that might have been resolved in your favor. If you can't reach ESD by phone, try emailing them through your eServices secure message center with specific details about the payment. They usually respond within 3-5 business days.

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Oh that's really helpful context! I did have some confusion about my job search requirements back then, but I thought it was all resolved. I'll try the secure message option too - hadn't thought of that.

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I had something similar happen to me about 6 months ago! Got a random $1,200 deposit from ESD and was totally confused since I hadn't claimed in over a year. Turned out it was legit - they had done an audit of my 2023 claim and found that I was actually entitled to additional benefits due to some wage calculation error on their end. The determination letter showed up in my eServices account about a week AFTER the deposit, which was weird timing. My advice would be to check your eServices daily for the next week or two, and if no explanation appears, definitely contact them. But don't panic - in my case it was actually money I was owed!

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I'm going through something very similar right now. Filed my appeal in September after being wrongly denied for "job abandonment" when I was actually terminated. My hearing was in early October and went well - I had documentation showing I was let go, not that I quit. But it's been over 8 weeks now and still no decision. The financial stress is really getting to me. Seeing everyone mention claimyr.com is encouraging though - I think I'll try that tomorrow to see if I can get any updates. Thanks for sharing your experience, it helps to know I'm not the only one dealing with these ridiculous delays.

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I'm so sorry you're dealing with this too! It's incredibly frustrating when you have clear documentation proving your case but still have to wait months for a decision. The financial stress is the worst part - I've been struggling to keep up with bills while waiting. Definitely try claimyr.com, it seems like several people here have had success getting through to actual ESD agents that way. Job abandonment claims are usually pretty easy to disprove when you have termination paperwork, so hopefully your decision comes through soon. We shouldn't have to jump through all these hoops just to get benefits we're entitled to.

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@Carmella Popescu I feel for you - 8+ weeks is just unacceptable when people are struggling to survive. Job abandonment is such a common wrongful denial they use, especially when they know most people won t'appeal. Since you have the termination docs, you should be in good shape once they finally get around to reviewing your case. I m'definitely going to try that claimyr service tomorrow after seeing all the success stories here. This whole system is so broken - we pay into unemployment insurance our whole working lives and then get treated like we re'trying to scam them when we actually need it.

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I'm dealing with almost the exact same situation. Filed my appeal in late September after being denied for "voluntary quit" when I was actually laid off due to company downsizing. Had my hearing in November and it went really well - provided all my layoff paperwork and the judge seemed convinced. My former employer also didn't participate in the hearing. It's been about 7 weeks now and I'm still waiting for the decision. The uncertainty is killing me financially and emotionally. I've been continuing to file my weekly claims but getting $0 each week. Reading through all these responses is both reassuring and frustrating - reassuring to know the timeline I'm experiencing is unfortunately normal, but frustrating that the system is so backed up. I think I'm going to try that claimyr service everyone's mentioning to see if I can at least get a status update. Thanks for posting this - it really helps to know others are going through the same ordeal.

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@Aisha Rahman I m'so sorry you re'going through this too! Your timeline matches mine almost exactly - it s'ridiculous that so many of us are stuck in this same limbo. I filed my appeal around the same time after being wrongly denied for voluntary quit when I was clearly laid off. The emotional toll of not knowing when a decision will come is almost as bad as the financial stress. I ve'been checking my SecureAccess account obsessively and calling the appeals line with no luck getting through. Seeing all these success stories with claimyr.com is giving me hope though - I m'definitely going to try it first thing tomorrow morning. It s'crazy that we have to use a third-party service just to get basic information about our own cases! Hopefully we ll'both have our decisions soon and can finally breathe again.

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Mei Liu

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@Aisha Rahman I completely understand what you re'going through! I m'also waiting on an appeal decision after being wrongly denied - it s'such a stressful situation when you re'already dealing with being laid off and then the system fails you on top of it. The fact that your employer didn t'show up to defend their position is definitely encouraging, just like what happened with several others here. I ve'been reading through all these comments and it seems like claimyr.com is really helping people get through to ESD agents when the regular phone lines are impossible. The 6-8 week timeline everyone s'mentioning gives me some hope that decisions should start coming through soon for those of us who had November hearings. Hang in there - sounds like you have a solid case with your layoff documentation!

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