Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Aurora Lacasse

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Everyone keeps saying call ESD but nobody mentions HOW impossibel that is!!! I filed 3 weeks ago and still haven't been able to speak to anyone. I need to talk to them about my standby status and it's been auto-denied while I wait. This whole system is rigged against workers!

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Lauren Zeb

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That's why I mentioned Claimyr above - it's literally the only way I've been able to get through to ESD on the phone in recent months. Without it I'd still be waiting.

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Evan Kalinowski

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UPDATE: I used Claimyr to get through to ESD this morning, and they fixed my account! The agent said my old account was in a 'dormant' status that was causing the login loop. They had to manually reactivate it on their end. For anyone else facing this issue - definitely try to speak with someone directly rather than just keep resetting your password. Thanks everyone for your help!

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Ryan Andre

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Great to hear! Make sure you file your initial claim right away since benefits are calculated from when you file, not from your last day of work. And don't forget to do your job search activities starting week one!

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Evan Kalinowski

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Thanks for the reminder - I'm filing today and already started looking for new positions. Definitely don't want to miss out on any benefits while I search for a new job.

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Rhett Bowman

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THE ESD SYSTEM IS RIDICULOUS!!! i had something similar happen and even though i notified them IMMEDIATELY about starting a new job, they still paid me unemployment for 2 weeks and then sent me a overpayment notice 3 MONTHS LATER claiming i committed fraud!!! i've been fighting it for 4 months now. document EVERYTHING and send it through multiple channels - secure message, regular mail, AND try to call. don't trust their system to work correctly!!!

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Gianna Scott

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I see a lot of panic in this thread, but I want to reassure you that your situation is actually pretty straightforward. Since you haven't been paid any UI benefits yet (they're still in adjudication), you're in a good position. The main risk comes when you've actually received payments from both programs. To summarize what you should do: 1. Stop filing weekly UI claims immediately 2. Send a secure message requesting withdrawal (use exact language: "I request to withdraw my unemployment claim effective [date] due to approval of my PFMLA claim") 3. Print or screenshot the message for your records 4. Try calling, but don't stress if you can't get through 5. Proceed with your PFMLA claim as directed Keep in mind that PFMLA has different weekly certification requirements than UI, so be sure to follow those carefully.

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Edwards Hugo

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This is really reassuring, thank you. I'm going to use that exact language in my message. You're right that I should be in a better position since I haven't actually received any UI payments yet. Hoping this all goes smoothly!

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Effie Alexander

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Has anyone else noticed the payments come faster if you do direct deposit vs the ReliaCard? I swear when I switched to direct deposit my payments started coming a whole day earlier!

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Romeo Quest

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This is actually accurate. Direct deposit typically processes 12-24 hours faster than ReliaCard transfers because there's one less financial institution involved in the transaction. ESD sends the payment to your bank directly rather than routing it through U.S. Bank (ReliaCard's issuer) first.

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Everett Tutum

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UPDATE: The money just hit my account this morning (Monday)! So it took about 3 business days from when the claim showed 'paid' on the ESD website to when it actually appeared in my bank account. Thanks everyone for the help and reassurance!

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Hugh Intensity

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awesome! glad it worked out!

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Sunny Wang

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Great news! Now you know what to expect for future payments. They should follow a similar schedule going forward.

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Noah Irving

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Just to add some clarity about students and unemployment requirements: 1. Being a full-time student doesn't automatically exempt you from job search requirements 2. However, your student schedule can affect your "available for work" status 3. Make sure you've accurately reported your school schedule when filing your claim 4. ESD might conduct a special review for students to determine if your studies restrict your availability If ESD determines your school schedule significantly limits when you can work, they might adjust your job search requirements or determine you're not eligible. This review process could be why your job search reporting section disappeared temporarily.

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Connor Murphy

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Excellent points. I'd also recommend the OP check whether they filled out the "Training Benefits" application by mistake. That's a completely different program that can cause confusion with regular UI claims for students. Training Benefits has different requirements than standard unemployment.

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Isaac Wright

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Update: I finally got through to ESD! It turns out there was a flag on my account for a student review, which temporarily removed the job search reporting option. The agent confirmed I still need to do my 3 job searches weekly and reactivated the reporting section. She also added a note to my account showing I've been compliant. For anyone else having this issue: keep detailed records of ALL your job searches even if you can't report them online. I've been taking screenshots of all my applications and saving them with dates. The agent said this was smart and would protect me in case of an audit. Thanks everyone for your help! What a stressful experience.

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Kaiya Rivera

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Great news! Glad you got it sorted out. ESD can be such a maze to navigate, especially for students. Thanks for updating us!

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Ryan Kim

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wait isn't the governer Inslee? I thought he set up a special unemployment help email during covid? does that still work maybe?

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Daniela Rossi

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You're thinking of the special email system they set up during the pandemic for the massive backlog in 2020-2021. Unfortunately, that specific system isn't active anymore. The regular constituent services channels (phone/website contact forms) are what's available now. The pandemic-era special systems were discontinued once the emergency declarations ended.

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Liam O'Reilly

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Quick update: I tried all the suggestions here. Left detailed message for governor's office (no response yet), filled out the form for my state rep (got an auto-reply saying they'll contact me within 3 business days), AND used Claimyr this morning to get through to ESD directly. The Claimyr thing actually worked - I got a call back when they reached an agent and spoke to someone who could see my claim. Here's what they told me: my adjudication is for "able and available" verification because I had a 2-week trip during my claim period. The agent said it could take another 2-3 weeks to resolve but they added notes about my hardship situation. So at least I know what's happening now. I'll update again if the governor's office or my rep gets back to me!

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Jacob Lee

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That's progress! Now that you know the specific issue (able and available determination), you can mention that specifically in your communications with the governor's office and your representative. That makes it easier for them to push on the right buttons at ESD. And since you know it's an able and available issue related to travel, you might want to proactively send documentation through your ESD account message center showing that you were still job searching during that period (if you were), or explaining why the trip unavoidably prevented job searching but was a limited circumstance that's now resolved. Sometimes providing that information proactively can speed things up.

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ESD denying benefits after winning Training Benefits appeal - now week-by-week job log rejections

I'm at a breaking point with ESD and need advice from anyone who's gone through something similar. After a huge battle to get Training Benefits approved (applied May 2025, denied initially, appealed multiple times), I finally won in October. My benefit year was almost over (started Nov 2024), but instead of releasing my benefits, ESD started questioning EVERYTHING. First they stopped all payments, then suddenly put my ENTIRE job search history into adjudication for over a month. Now they're denying my benefits WEEK BY WEEK claiming "inadequate job search logs" - meaning I have to file a separate appeal FOR EACH WEEK. The paperwork alone is overwhelming. Then it got crazier. They contacted a place I worked at for only 6 DAYS back in April 2025 (they let me go without giving a reason). Someone there apparently told ESD I was fired for "misconduct" - which is absolutely false! I think the real reason was that I had to take 2 days off for Navy processing and couldn't give them exact dates (this might violate USERRA but proving it would be impossible). ESD won't tell me what "proof" this employer provided about misconduct. I've requested records but no response yet. This feels like retaliation because I won my Training Benefits appeal. Now they're not just blocking my Training Benefits but trying to take away ALL my unemployment, despite my complete and thorough job search documentation. The ESD agent handling my case is incredibly hostile. I'm currently on active duty in the Navy but still a WA resident. I don't have flexibility to constantly attend hearings, but I'm determined to fight this to the end. Has anyone faced this kind of targeting after winning an appeal? Any strategies for dealing with multiple week-by-week appeals? This treatment feels vindictive and wrong.

Lilah Brooks

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In-person is definitely best for WorkSource advocacy help! Bring ALL documentation - job search logs, denial letters, appeal decisions, etc. Ask specifically for an Unemployment Insurance Liaison or someone who specializes in UI issues. Each office has at least one person who works closely with ESD regularly. They can often see notes in your file that you can't access and may be able to contact ESD managers directly.

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WorkSource helped me SO MUCH with my claim issues. The regular ESD phone people have no real power but the WorkSource specialists have direct lines to the actual adjudicators!

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Lydia Bailey

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Regarding your question about consolidation timing - you don't need to wait for all denials. File the consolidation request for the appeals you've already submitted, and then file additional requests as new denials come in. Make sure to reference the previous consolidation request in each new one. For the misconduct issue, this is a separate matter that likely won't be consolidated with the job search denials since it's a different legal issue. Be prepared to address this separately. Request a copy of your entire claim file through a formal public records request - don't rely on just what shows up in eServices.

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Eli Butler

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Thanks for this clarification. I've started the records request process but was told it could take 3-4 weeks. In the meantime, I'll work on the consolidation requests for the existing appeals. This whole situation feels deliberately complicated to discourage people from fighting.

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Keisha Thompson

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When I reopened my claim after a short job, I didn't have to redo the waiting week. But just make sure you report ALL earnings from your temp job correctly on your application when reopening. I messed this up and it caused a huge headache with an overpayment notice later! They're really strict about reporting accurate employment history when reopening claims.

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Carlos Mendoza

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Thanks for the tip! I made sure to include all my temp earnings when I reopened the claim. Did you have any delay in payments when you reopened, or did they start right away?

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Keisha Thompson

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Mine started right away with no delay. Just got my first payment 2 days after filing my weekly claim. But that was back in March so things might have changed.

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TechNinja

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I work with unemployment claims regularly, and I can confirm you do NOT serve another waiting week when reopening an existing claim during the same benefit year. The one-waiting-week-per-benefit-year rule is clearly stated in RCW 50.20.010(1)(c). However, be aware that if you earned enough during your temporary job to establish a new claim with a higher weekly benefit amount, ESD might suggest you file a new claim instead of reopening the old one. In that case, you would serve a new waiting week, but it might be worth it for the higher benefit amount. This is uncommon though, and would require significant earnings during your temporary work period.

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Carlos Mendoza

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Thank you for the detailed explanation! My temp job wasn't particularly high-paying, so I doubt I'd qualify for a higher benefit amount with a new claim. I'll stick with reopening my existing claim to avoid serving another waiting week.

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AaliyahAli

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Wait did you move recently? My cousin had the same problem and it turned out his address didn't match on all his documents cuz he moved. ESD is super picky about that stuff. Might be worth checking.

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Sara Hellquiem

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I did move about 8 months ago, but I updated my license. Though now that you mention it, my social security card still has my old address... I wonder if that's causing the problem. I'll definitely mention this when I talk to them. Thanks for pointing this out!

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Liv Park

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I want to follow up on my earlier comment. If you've been waiting 7+ weeks for ID verification, you should absolutely request an escalation. Contact your state legislative district's representatives - both your House reps and Senator. You can find them here: https://app.leg.wa.gov/districtfinder/ Send them all an email explaining your situation, including: - Your full name - Your claim ID number - Date you applied - Date you submitted ID documents - Brief description of your financial situation Legislative inquiries typically get fast-tracked at ESD. I've seen cases resolved within 1-2 business days after a legislator's office gets involved. Also, make sure to include in your weekly claims that you're actively looking for work and completing at least 3 job search activities each week. That will prevent any additional issues once your ID verification is resolved.

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Sara Hellquiem

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Thank you for the follow-up! I found my representatives and drafted an email to send tomorrow morning. And yes, I've been diligently recording my 3 job search activities each week. I'm actually interviewing for a position next week, but even if I get it, I'll still need those back payments to catch up on bills. I really appreciate all the help everyone's provided here.

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Dylan Campbell

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Literally dealing with this exact thing right now. Been on the phone with ESD for THREE WEEKS trying to resolve. Their computer system automatically generated a bunch of overpayment notices for pandemic claims as part of some federal audit thing, but most are errors. The problem is they're so backlogged it takes forever to get someone to actually look at your file. The whole thing is a mess.

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Jamal Carter

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Three weeks?! I really don't have that kind of time to waste on their mistake. This is infuriating.

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Jamal Carter

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UPDATE: You guys won't believe this! I finally got through to ESD this morning and the agent (who was actually super helpful) looked into my account. Turns out they actually OWE ME money! There was some recalculation of pandemic-era benefits and I was underpaid by about $1,200! The weird thing is their system still makes you answer all the overpayment waiver questions even when they're the ones who made a mistake in your favor. The letter was poorly worded and confusing. So for anyone else getting these random letters years later - definitely call and check! Could be good news!

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NeonNova

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omg i told u!!! same thing happened to my sister! congrats on the surprise $$$ 🎉

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Mei Liu

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This is exactly why it's always worth following up! The pandemic unemployment programs had multiple revisions and ESD is still reconciling accounts. Glad you got a positive resolution - and some unexpected funds!

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Zainab Ismail

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Just wanted to update everyone - I finally got through to ESD today! After trying for 3 hours with no luck on the regular line, I used that Claimyr service someone mentioned above and was connected to a real person in about 20 minutes. The agent couldn't immediately clear the adjudication but they added notes to my file about my rent situation and flagged it for expedited review. She said I should hear something within 3-5 business days instead of potentially waiting weeks. Keeping my fingers crossed, but feeling much better now that someone actually looked at my claim. Will update when I hear something!

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Miguel Silva

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Thanks for the update! Hope it gets resolved quickly for you. Let us know what happens - it helps others understand the realistic timeframes.

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