Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Summary for OP: File immediately after your last day of work, file online at secure.esd.wa.gov, keep filing weekly claims even during processing, and have all your employer info ready. Good luck!

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Perfect summary. I feel much more confident about the process now. Thanks to everyone who helped!

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Just wanted to add one more timing tip that hasn't been mentioned yet - if you're filing right before a holiday weekend, be aware that processing might be delayed. Washington ESD doesn't process claims on holidays, so if you can file a day or two before a long weekend, that might help avoid any delays in getting your claim started. Also, their online system sometimes gets overloaded on Sundays when everyone is filing their weekly claims, so filing your initial claim on a weekday might be smoother.

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That's really helpful timing advice! I hadn't thought about holiday processing delays. My last day is Friday and there's no holiday weekend coming up, so I should be able to file over the weekend without any issues. Thanks for the tip about weekday filing too - I might try to get it done during the week if I can manage it around job searching.

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Thanks everyone for sharing your experiences. At least now I know I'm not the only one struggling with this. Going to try that Claimyr service mentioned earlier because I clearly need professional help navigating this mess.

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Good choice! Having someone who knows the system help you get through is worth it. The stress relief alone is valuable.

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Let us know how it goes! I'm considering it too after reading all these experiences.

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I'm a newcomer to this community and honestly feeling overwhelmed after reading all these experiences. I just got laid off from my retail job last week and was planning to file for unemployment benefits, but now I'm terrified about what I'm getting into. Is there any advice for someone who hasn't filed yet? Should I expect the same months-long delays and phone system nightmares that everyone is describing? I'm already worried about making rent next month and these stories are making me panic that I won't see any benefits for months.

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Hey Amina, I totally understand the panic - I felt the same way when I first read about everyone's struggles here. But don't let the horror stories stop you from filing! The key things I've learned from this thread: 1) File immediately, don't wait - delays in filing just make everything worse, 2) Document absolutely everything from day one (screenshots, dates, reference numbers), 3) Make sure you have all your paperwork ready before you start (separation notice, ID, bank info), and 4) Be prepared for potential delays but know that many people do get through the system successfully. Yes, the phone system is terrible and yes, some claims take longer than they should, but you've paid into this system and you deserve these benefits. The sooner you start, the sooner you'll potentially start receiving payments. And if you do run into issues, there are resources like that Claimyr service others mentioned, or contacting your state legislator's office for help. You've got this!

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Any update? Were you able to get this fixed? I'm going to be in the same situation next month when my claim expires so I want to know what actually works!

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Yuki Sato

Yes! Finally got it resolved yesterday. I ended up using that Claimyr service to get through to an ESD agent (worth it after wasting so much time trying to call directly). The agent said there was a 'system flag' on my account that was causing the overlap error. She removed it and I was able to file my new claim immediately while still on the phone with her. The whole process took maybe 15 minutes once I actually got to speak with someone. Such a relief!

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I'm so glad you got this resolved! This thread is incredibly helpful - I've been dealing with the same error for the past week and was getting nowhere with the regular phone line. It's ridiculous that ESD's system has these glitches but at least there are workarounds. I'm definitely going to try Claimyr tomorrow morning. For anyone else reading this, it sounds like the key takeaways are: 1) Wait at least 1-2 business days after your BYE date, 2) If you still get the overlap error, it's likely a system sync issue that needs manual fixing, and 3) Use a callback service like Claimyr if you can't get through by calling directly. Thanks everyone for sharing your experiences - this community is a lifesaver when ESD's support is so hard to reach!

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This is such a great summary of all the helpful advice in this thread! I'm bookmarking this post because I know I'll probably need it in the future - ESD's system seems to have these issues pretty regularly. It's frustrating that we have to rely on third-party services like Claimyr to actually get help from our own state agency, but I'm grateful people share these solutions here. Quick question for anyone who's used Claimyr - do they charge a fee for the callback service, or is it free? Want to know what to expect before I try it.

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I went through almost the exact same situation last year and won my appeal! Here's what made the difference: I had to get a very specific letter from my psychiatrist that stated 1) my exact diagnosis (major depressive disorder and generalized anxiety), 2) that the workplace conditions were directly worsening my symptoms, and 3) that it was medically necessary for me to leave that specific job to prevent further deterioration of my mental health. The judge at my hearing emphasized that it couldn't just say I had depression - it had to connect my condition to why I couldn't continue THAT job specifically. Also document everything about your supervisor's behavior if you can remember dates/incidents. I kept a journal of the toxic interactions which really helped my case. Don't give up - mental health IS a valid reason to quit if you have the right documentation!

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This is really helpful, thank you! I'm glad to hear someone with a similar situation actually won their appeal. The part about connecting the condition to that specific job is key - I think that's what my therapist's letter might be missing. Did you have to get a new letter from your psychiatrist specifically for the appeal, or did you use documentation you already had? Also, I wish I had kept a journal like you did. I'm trying to remember specific incidents now but it's all kind of a blur from how bad my mental state was at the time.

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I'm so sorry you're dealing with this - the mental health stigma in unemployment decisions is real and frustrating. I had a similar experience where my initial documentation wasn't specific enough. What really helped was getting my therapist to write a supplemental letter that explicitly stated: "Due to [specific workplace conditions], continuing employment would have been detrimental to patient's mental health recovery and could have resulted in significant psychological harm." The key phrase that seemed to matter was "detrimental to recovery" - it showed that staying wasn't just uncomfortable, but actually harmful. Also, if you have any text messages or emails from that time period showing your distress, include those too. The appeals process is worth it - don't let that initial denial discourage you. You clearly have legitimate medical reasons, you just need to present them in the very specific language ESD requires.

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thats great news!! hope it all works out for you - and i might try that service too since im still fighting with esd about some overpayment nonsense from 2 months ago ugh

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Congrats on getting through to ESD! That's awesome that you were able to get clarity on both the partial unemployment AND the training benefits. For anyone else reading this thread - healthcare administration is definitely a smart choice since it's high-demand in WA. I went through a similar situation a few years back when I was in a medical coding program and my retail hours got slashed. The combination of partial UI + training benefits really helped me get through school without going into major debt. Make sure to keep copies of everything you submit to ESD - they sometimes "lose" paperwork and you'll want to have backups ready to resubmit if needed.

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