Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just to clarify a few things about ESD's processing times: 1. Weekly claims filed by phone or web are typically processed in overnight batches 2. Phone claims enter directly into the mainframe system with fewer validation steps 3. Web claims go through additional security and validation protocols 4. Bank transfer times vary by financial institution (ACH vs. direct deposit systems) 5. Claims filed early Sunday generally process faster than those filed late Sunday And yes, Monday (February 17) is President's Day, so all payments will be delayed by one business day since banks don't process transfers on federal holidays.

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Mei Chen

Thanks for breaking this down so clearly! This explains why my phone claims are processing faster. Do you work for ESD or just have experience with their systems?

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I don't work for ESD, but I've been through the system multiple times over the years and have spent a lot of time researching how their processing works when my own claims had issues. The phone system actually uses their older but more streamlined mainframe technology, which is why it can be faster but also more error-prone.

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tried calling today instead of using the website, the system kept asking me weird questions about my job search that i never get online??? got confused and hung up lol guess ill stick to the website even if it takes longer

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The phone system asks questions in a different order and sometimes uses slightly different wording, but it's collecting the same information. If you're required to do job searches, both systems will ask about them - though the web interface might be easier to navigate for that specific requirement.

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Successfully expedited ESD adjudication by contacting Governor's office - got backpay in 24 hours!

So after sitting in 'separation adjudication' limbo for almost 8 weeks (!!), I was about ready to sell my car just to make rent. I'd called ESD probably 30+ times and either couldn't get through or got disconnected. Tried emailing twice - nothing. I was seriously losing hope. On a whim, I decided to try calling the Governor's office yesterday (Option #4 on their menu). Only waited about 10 minutes before speaking with a surprisingly helpful staff member. I explained my situation, gave them my claimant ID, and asked if they could please escalate my claim since I was now two months without income and facing possible eviction. Y'ALL... this actually WORKED!! Less than 30 minutes after that call, I got a call from an ESD specialist who said they were personally reviewing my case. They asked a few questions about my separation from my restaurant job (it closed permanently - not my fault), and said they'd expedite the decision. This morning at 5:45am I woke up to an email saying my adjudication was complete and my claim was APPROVED! I checked my bank account at lunch and nearly $6,450 in back payments had already been deposited!! If you're stuck in adjudication hell and getting nowhere with regular ESD channels, CALL THE GOVERNOR'S OFFICE! I wish I'd done this weeks ago instead of struggling and stressing. Thank you to everyone in this community who suggested this approach. There's hope!!

I don't understand why we have to go through all these hoops just to get what we're entitled to. The whole system is designed to make people give up. I was in adjudication for 11 WEEKS last year and ended up having to borrow money from family (which I hate doing) just to survive. The ESD agents should all have to go through what we do and see how THEY like being treated this way.

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While I understand your frustration, most ESD agents are genuinely trying their best. The system is understaffed by about 30% compared to pre-pandemic levels, and the technology infrastructure is outdated. The new UTAB system being implemented this year should help with some of these issues, but the transition is causing temporary delays as staff learn the new processes.

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Just a heads up for anyone dealing with adjudication - make sure all your job search activities are still being logged properly in your weekly claims EVEN WHILE you're in adjudication. I made the mistake of thinking I didn't need to do them until my claim was approved, and then had to deal with a whole separate issue about failing to meet job search requirements. You still need those 3 activities every week!

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i think ur supposed to report the week you WORKED not when u got paid too. doordash pays on different schedule than when u actually did the deliveries right? that messed me up before

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This is absolutely correct and another common mistake. When reporting earnings to ESD, you must report based on when you performed the work, not when you received payment. So if you delivered for DoorDash on Tuesday but didn't get paid until the following Monday, those earnings would be reported for the week containing that Tuesday. This is different from how you might think about income for your personal budgeting.

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Update: I finally got through to ESD today! The agent confirmed everything you all said about reporting gross earnings before expenses. They're having me submit corrected weekly claims for the past 4 weeks. The good news is I'll actually be getting MORE money than I thought once this is fixed, since I was over-reporting my earnings by deducting expenses first. Thanks everyone for your help understanding this confusing system!

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Great news! Glad you got it sorted out. For your tax purposes, you'll still be able to deduct all those business expenses on your Schedule C when you file taxes. The unemployment system just doesn't account for those expenses in their weekly benefit calculations.

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One more important tip - submit any evidence you want considered at least 24 hours before the hearing (sooner is better). OAH prefers you upload documents through their online portal, but you can also fax them. If you try to introduce new evidence during the hearing, the judge might not accept it unless you can prove you couldn't have submitted it earlier.

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Oh! I didn't realize I needed to submit evidence ahead of time. The notice letter mentions bringing copies to the hearing, but doesn't say anything about submitting beforehand. I'll definitely upload everything to the portal right away. Thanks for preventing a potential disaster!

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my freind said she had panic attac during her hearing and judge gavd her another date. so dont worry if u get nervous they understand

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Did you check if ur card is actually activated? I thought mine wasn't working but turns out I never finished the activation process lol. Also sometimes the app shows deposits before the website does.

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Mei Wong

Yeah I activated the card as soon as I got it about a week ago. I've downloaded the ReliaCard app now too - good suggestion about checking there instead of just the website.

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Mei Wong

UPDATE: Money finally hit my card this morning! Looks like it was just the normal processing delay plus the holiday that made it take longer. Thanks everyone for the help and keeping me from panicking. For anyone else seeing this post with the same issue - patience is key, but definitely call if it goes beyond 5 business days!

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Mei Wong

One more important thing to consider: If you do decide to quit, try to have a direct conversation with your supervisor first about the issues you're experiencing. ESD looks more favorably on claims where you made a good faith effort to resolve the problems before quitting. Send an email summarizing the conversation afterward ("As we discussed today...") to create documentation. This shows you tried to address the situation but the employer was unwilling or unable to fix the issues. Also, when you eventually file your weekly claim after quitting, you'll be asked if you quit and why. Your answer here is critical. Be concise but specific, focusing on the material aspects of why the job was unsuitable (wrong job duties, hostile environment, etc.). Avoid emotional language and stick to factual descriptions.

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This is excellent advice. I'll definitely try to have that conversation first and document it. Thank you for the tip about how to phrase things on the weekly claim too - I would have probably been too emotional in my description without this guidance.

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Hey just wondering what happened?? Did u end up quitting? Im in a sorta similar situaton and curious what you decided 2 do!

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I decided to quit yesterday after documenting everything and having a meeting with my supervisor (which went nowhere). I've reopened my claim and explained the situation in detail. Now I'm waiting to see what happens. I'll update when I hear back from ESD about whether they'll continue my benefits or not. Fingers crossed!

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Mei Wong

Anyone else notice how they make the partial unemployment calculation intentionally complicated so people can't figure out what they'll actually get? It's almost like they don't want people to use a benefit they're entitled to... 🙄 My sister just went through this and it took TWELVE WEEKS to get her first payment because her employer didn't respond to ESD's inquiries on time. By then her hours had already gone back to normal so the whole thing was almost pointless!

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EXACTLY!!! The system is designed to be confusing and slow people down. They're counting on people giving up because the process is so frustrating. Classic government efficiency at work! 🤦‍♀️

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Just to clarify something important about standby status that hasn't been mentioned yet: For temporary hour reductions, you can be approved for standby status for up to 8 weeks (sometimes 12 with an extension). Your employer should indicate on their response to ESD that your reduction is temporary with a specific return date. If you're denied standby, remember that job search activities can include: - Applying for positions - Creating/updating your resume - Attending job fairs (virtual counts) - Taking work-related training courses - Networking events Just make sure to document each activity fully. And don't forget that partial benefits are still subject to the weekly minimum threshold - if you earn too much in a given week, you won't receive benefits for that specific week.

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That helps a lot, thank you. When you say "weekly minimum threshold" - is there some calculator online where I can figure out if my situation would even result in any benefits? I'm trying to decide if the whole process is worth the effort.

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The ESD website has a benefits calculator that can give you a rough estimate. Generally, your weekly benefit amount is about 60-65% of your average weekly wage (up to the maximum). You can earn up to 1/3 of that amount without reduction, then benefits decrease dollar-for-dollar. So if your weekly benefit amount would be $400, you could earn about $133 before reductions start. If this calculation seems worth it for your situation, definitely apply.

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Just wanted to add some clarification on the legal side of this: The pandemic overpayment review is happening due to the Relief for Taxpayers Act that passed in 2024. ESD is legally required to review ALL pandemic-era overpayments, even small ones like yours. There's no way to opt out of the review itself, but you can definitely decline any refund they might determine you're eligible for. Based on my experience as a benefits navigator, I'd recommend sending a secure message through your eServices account that simply states: "I acknowledge the pandemic overpayment review process, but formally decline any waiver or refund that may result from this review. Please note this decision in my file." That creates a record of your preference while minimizing your interaction with them.

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Thank you for this precise wording! That's exactly what I was looking for. I'll send that message today so it's documented before their review. Really appreciate the expert advice.

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lol everyone in these comments acting like ESD is actually organized enough to follow through on anything. I got the same emails 9 months ago, ignored them all, and literally nothing happened. Their systems are so messed up they probably have no idea who's responded and who hasn't. I wouldn't waste a minute of mental energy on this.

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While I understand your frustration, I'd caution against completely ignoring official communications. The pandemic overpayment review process is actually one area where ESD has been surprisingly consistent because it's federally mandated and tracked. They've processed over 80,000 waivers since the program started.

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Quick update on timeframes: I just checked the ESD performance dashboard, and as of March 2025, about 65% of identity verification adjudications are being completed within 10 days. However, the remaining 35% are taking up to 21 days. \n\nIf you don't see movement by the end of next week, I would definitely recommend trying to speak with an agent directly to check on status and potentially request an escalation if you're experiencing financial hardship.

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Thank you for checking that! It's helpful to have realistic expectations. I'll give it until next Friday and then try to get through to someone if it's still pending. I appreciate everyone's help and advice here.

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For anyone dealing with "Able and Available" adjudication specifically: make sure to upload any documentation you have to your eServices account under "Upload a Document." If your issue was related to illness, upload a doctor's note. If it was about travel, upload itinerary showing you've returned. This won't replace talking to a rep, but it can speed things up once you do connect with someone. I was in adjudication for "Able and Available" for 4 weeks in February. When I finally got through, the agent told me she could see my uploaded documents and that helped expedite my claim resolution. My payments started coming through about 3 days after that call.

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Anna Xian

That's really helpful, thank you! I don't have a doctor's note since it was just a short illness and I didn't see a doctor, but I'll upload a statement explaining the situation. Much appreciated!

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Update on my experience: After using Claimyr to get through to ESD, they resolved my adjudication issue in one call. The agent told me they're currently experiencing a 25-day backlog for adjudication cases that don't get escalated by phone. So definitely worth trying to reach them directly rather than waiting for them to process your case in order.

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Anna Xian

25 DAYS?! That's insane. I can't wait that long. I'm definitely going to try every method mentioned here to get through. Thank you everyone for the advice!

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