guys i tried the thing with my cell and my roomates phone and it TOTALLY WORKED!! got the callback option after like 8 min and they actually called back! got my adjudication sorted out - was a problem with my ID verification. the lady on the phone was super nice too. thx for sharing this trick!!!!!

This is incredibly helpful! I've been stuck in the ESD phone maze for weeks trying to resolve an overpayment notice that I think is wrong. The automated system just keeps looping me back to "your call is important to us" and then disconnects. I have access to my phone and my partner's phone, so I'm definitely going to try this multiple-call method. Question though - when you got through, were you able to get everything resolved in one call or did they need to transfer you around? I'm worried about getting disconnected mid-call after waiting so long!

I've experienced this exact issue multiple times over the past few months! The ESD notification system is definitely out of sync with their document portal. What's particularly annoying is that the emails always seem to come at the most inconvenient times (usually between midnight and 4am) which makes you think something urgent is happening. I've learned to just ignore the timestamp on the email and check back during normal business hours the next day. Their IT infrastructure really needs an overhaul - it shouldn't be this confusing for people who are already dealing with the stress of unemployment.

I work in IT and what's likely happening is their notification service runs on a different server/schedule than their document management system. The notification probably triggers when the letter gets generated and queued for processing, but then there's a separate batch job that actually uploads it to your eServices portal. Most government systems are built this way with different components that don't communicate well with each other. It's definitely poor system design from a user experience perspective - they should either delay the notification until the document is actually available, or include a disclaimer in the email about potential delays. But knowing how government IT procurement works, they probably have separate contracts for the email system and the portal, making integration nearly impossible.

I'm going through the exact same thing right now! ESD shows my payment as "paid" from Wednesday but my ReliaCard is still showing zero balance. Reading through everyone's experiences here is so reassuring - sounds like 2-3 business days is totally normal for the timing, especially for first payments. I was starting to worry that something went wrong with my claim or card setup. Definitely going to download the ReliaCard app to check for pending transactions like everyone suggested. It's amazing how much anxiety this waiting period causes when you really need the money! Thanks to everyone who shared their timelines and tips - this thread is exactly what I needed to find today.

I went through this exact same stress when I first filed! The gap between ESD showing "paid" and actually seeing money on your ReliaCard is one of those things nobody warns you about. Based on my experience and what I've seen others go through, here's what typically happens: ESD processes your claim and marks it "paid" (which just means they've approved and initiated the payment), then it takes 1-3 business days for US Bank to actually deposit the funds onto your ReliaCard. For first-time payments, it's almost always on the longer end - usually 2-3 business days because there's extra verification. I'd recommend downloading the ReliaCard mobile app if you haven't already - you can sometimes see pending deposits there before they're actually available to spend, which helps with the anxiety of waiting. Since you mentioned this was marked paid yesterday, I'd expect to see it by Thursday or Friday at the latest. The waiting is brutal when you have bills coming up, but the system does work!

Just wanted to add that if your payment doesn't come when expected, definitely call. I had an identity verification issue that held up my payment for two weeks until I got it sorted out.

I'm also new to the unemployment system and this thread has been incredibly helpful! Just filed my first weekly claim yesterday and was panicking about when I'd see the money. The Wednesday timeline everyone's mentioned gives me hope that I'll have my payment before my bills are due. Really appreciate everyone sharing their experiences - it makes this whole process feel less overwhelming when you know what to expect.

To update everyone in this thread - I just checked the ESD website and they're showing an average adjudication time of 5-7 weeks right now. So while technically they should process claims within 21 days, the reality is very different. Contact the governor's office, your state reps, and try using the phone services others have mentioned. Multiple approaches at once seem to work best.

I'm in a similar situation - been waiting 4.5 weeks for my adjudication and getting really stressed about my mortgage payment. Reading through all these responses, it sounds like there's no harm in contacting the governor's office now rather than waiting for some arbitrary 6-week mark. I'm also going to try that Claimyr service and reach out to my state representative like others suggested. It's frustrating that we have to jump through all these hoops when we're already dealing with job loss, but I appreciate everyone sharing what's worked for them. Good luck to everyone dealing with this mess!