Bottom line - job abandonment doesn't automatically disqualify you if you had good cause. File your claim, be honest about the circumstances, and don't be afraid to appeal if you get denied initially. You might be surprised by the outcome.

I went through something similar about 6 months ago. The key thing to remember is that Washington state recognizes "constructive dismissal" - basically when working conditions are so bad that any reasonable person would have to quit. Mental health impacts from a hostile work environment absolutely count as good cause. When you file your claim, focus on specific incidents and how they affected your ability to do your job safely. Even without formal HR complaints, you can still build a strong case. Document everything you can remember now - dates, what was said, how it made you feel, any physical symptoms like anxiety or insomnia. I ended up getting approved after initially being denied, and the back pay helped a lot during my job search.

I switched to direct deposit after using the KeyBank card for a few months. Way more convenient and I don't have to worry about losing another card or remembering another PIN.

Overall the KeyBank Reliacard system works pretty well for Washington unemployment. Just treat it like any other debit card and you shouldn't have problems.

Good luck OP! I hope you get through soon. This thread has some good advice - try the early morning calls, different numbers, and maybe that callback service people mentioned. Don't give up!

I've been dealing with a similar situation with my unemployment claim being stuck in adjudication for months. One thing that helped me was calling the Spanish language line (even if you don't speak Spanish) and asking to be transferred to an English-speaking agent - sometimes those lines have shorter wait times. Also, I found that calling right before they close at 4pm on Wednesdays sometimes works because people give up calling by then. The system is definitely broken but persistence is key. Have you tried submitting any additional documentation through the online portal while you wait? Sometimes that can help move things along even if you can't reach anyone by phone.

Yeah there is a fee, but honestly it was worth it to finally get through and get accurate information instead of guessing or getting conflicting advice online.

I've been dealing with Washington ESD for a few months now and wanted to share what I learned about the weeks calculation. The maximum is indeed 26 weeks, but it's based on a formula that considers your earnings in your base year. What really helped me understand my situation was looking at my quarterly wage report on the ESD website - it breaks down exactly which quarters they used and how much I earned in each. If you're unsure about your qualification, I'd recommend checking that wage history first before trying to call them. It gives you a clearer picture of what to expect.

Just remember that unemployment benefits are taxable income. You can have taxes withheld from your weekly payments or pay quarterly, but don't forget about it come tax time.

I went through this same process about 6 months ago when my company downsized. The online application at eservices.esd.wa.gov really is the best way to go - just make sure you have all your employment info handy before you start. One thing I wish someone had told me is to take screenshots of every page as you fill it out, because if the system glitches (which it does sometimes), you don't want to lose all your work and have to start over. Also, don't stress too much about getting every detail perfect - you can always provide additional information later if needed. The most important thing is just getting that initial claim filed as soon as possible. Good luck!