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Based on what others have shared about the "blanket overpayment forgiveness initiative," this makes perfect sense now. The Washington legislature did approve a measure last year to review certain types of separation disputes where employer testimony was the primary deciding factor. If yours fell into that category, you're legitimately entitled to this refund. As for what to do: I recommend keeping the money in a separate savings account for 6 months. If ESD doesn't contact you by then requesting it back, it's almost certainly yours to keep. By that time, you should also have received a 1099-G for tax purposes if the refund is considered taxable income (which it likely is). The most important thing is that you've already tried to verify this with ESD, which shows you're acting in good faith if there ever was an issue down the road.
Just a final thought - while waiting for verification, check if you can access any adjudication notes in your online ESD account. Sometimes the decision documentation contains important details about why they reversed their decision. Look specifically for terms like "administrative review," "legislative relief," or "class action settlement" - all of these would indicate a systematic reversal rather than an error. Also, starting in 2025, ESD is required to provide clearer documentation when they reverse previous decisions, but since your refund is happening under the old system, you might need to dig a bit for the full explanation.
my sister works at worksource and she says this happens ALL THE TIME with appeals. she said sometimes u need to contact ur state representative to speed things up. they can do an "legislative inquiry" that gets ESD moving way faster. google ur district and email ur rep explaining the situation!
This is actually good advice. Legislative inquiries do get prioritized in the system and assigned to specialized agents. I'd recommend trying the direct ESD contact methods first, but if you're approaching 60+ days with no resolution, a legislative inquiry can be very effective.
Just checking in - have you had any luck getting this resolved? Did any of the suggestions here work for you?
Update: I finally got through to someone at ESD yesterday! Turns out there was a flag on my account requiring manual review after the appeal victory. The agent said she removed the flag and expedited my payment processing. She said I should see the money within 3 business days. I'll update again once it arrives. Thanks everyone for your help and suggestions!
Just a quick update on what I mentioned earlier - I forgot to address your interest question. In my case, they did NOT stop the interest from accruing once I set up payments. However, if you can prove financial hardship, there's a separate form you can submit to request an interest waiver. It's not guaranteed, but worth trying if the 1% monthly interest is making it impossible to make progress on the principal amount.
Thank you for clarifying! I'll definitely ask about the hardship waiver when I finally get through to someone. This debt is already stressing me out so much, and watching it grow every month despite making payments would be really disheartening.
One more important tip I forgot to mention: make sure you keep documentation of EVERYTHING. Every payment, every phone call, every email. I had an issue where their system didn't properly record two of my payments, and I had to provide bank statements to prove I'd paid. Also, if you do get your payment plan established, check your account regularly to make sure the payments are being applied correctly to your balance.
This is excellent advice. Document everything in writing, including the name of any ESD representative you speak with, date and time of the conversation, and what was discussed. ESD systems don't always communicate perfectly between departments, so your thorough records may be the only proof you have if discrepancies arise later.
i had something kinda similar happen last month... forgot about a temp job i did for like 3 weeks... what worked for me was sending a message through the eservices portal thing using the 'contact us' option... took like 4 days but someone actually responded and told me what to do
I didn't realize you could send messages through eServices! I'll try that right now. Did they just have you upload documents or did you have to do something else?
they had me fill out some form about missing employment (cant remember what its called) and upload my paystubs. then they put my claim on hold for like 2 weeks while they checked everything. kinda sucked waiting but at least it got fixed
Just wondering - was the Texas job W-2 employment or contract/1099 work? Makes a difference in how ESD processes it.
It was regular W-2 employment at a warehouse. I have my W-2 from them and about 5 paystubs. I just completely blanked when filling out the application because it was such a short job between two longer Washington jobs.
ESD is so inconsistent! my friend got approved for training ben. for her CDL training but i got denied for almost the same thing. it depends entirely on which worker reviews ur case and what mood their in that day. some of them don't know their own rules!!!! keep calling back til u get someone who will actually help u instead of just saying no.
This is so true. I had to call back three different times before I got the right information for my situation. Each person told me something completely different. It's worth being persistent.
UPDATE on Training Benefits rules for 2025: ESD has slightly broadened their interpretation of what qualifies as "substantially different occupation" for Commissioner Approved Training. The key factors now include: 1. Wage difference (10%+ potential increase helps your case) 2. Different skill set requirements (documented by DOT codes) 3. Different working conditions or environment 4. Industry demand (higher demand occupations get priority) For union apprenticeships specifically, you need to emphasize that this is a completely different career path requiring specialized training that wasn't part of your previous work. Don't frame it as advancement or career development - frame it as necessary retraining for employment. Also, be aware that even if you're denied Training Benefits (the extension), you can still get Commissioner Approved Training status which waives job search requirements while you train.
This is incredibly valuable information! The operators position would definitely be at least a 25% wage increase and involves completely different machinery and skills. I'll make sure to emphasize those points and use the language you suggested about retraining rather than advancement. Thank you so much!
Update us after your hearing! I have mine next month and I'm TERRIFIED. No idea what to expect or how formal it is. Will the judge interrupt a lot? Can I bring notes? Is it like a real court?? So many questions and ESD gives zero helpful info as usual.
I've been through several unemployment appeal hearings (both as a claimant and later helping others). It's much less formal than regular court. Here's what to expect: - It's typically conducted by phone or Zoom now - The Administrative Law Judge (ALJ) will begin by explaining the process and swearing everyone in - You'll be able to use notes (definitely prepare these in advance) - The judge will ask specific questions rather than having you present a case - Your employer will have a chance to give their side and you'll have a chance to respond - The whole thing usually takes 30-60 minutes Best advice: answer questions directly without going off-topic, be honest but highlight facts that support your eligibility, and don't interrupt the judge or employer when they're speaking. Stay calm and stick to factual information rather than emotional arguments.
i just had my hearing yesterday and it wasn't as bad as i thought! the judge was actually pretty nice and let me explain everything. the weird part was my old boss seemed totally confused about why i was fired and gave different reasons than what was in my denial letter from ESD lol. hoping that helps my case!
That's really reassuring! Did you have any documentation with you or just explained your situation? And how long did they say it would take to get a decision? I'm trying to prepare for every possibility.
i had screenshots of texts with my manager and a copy of the company handbook to show i didn't violate any policies. judge said i'll get the decision in 2-3 weeks by mail. the waiting is killing me but at least the hearing part is over!
this happened to me to. the letter was about some job search audit from 2020!! they claiming I didnt do enough job searches even tho the requirement was waived during covid??? make it make sense lol. such a joke.
UPDATE: Finally got through to ESD this morning after trying when they first opened! The letter was actually about potential identity theft - someone tried to file a new claim using my information, which triggered their security system. The rep helped me secure my account and file a fraud report. So glad I didn't ignore this! They said there's been a wave of fraud attempts targeting old Covid-era accounts. Everyone should check their accounts and make sure their contact info is up to date.
Thanks for updating us! That's actually the third case I've heard about identity theft attempts triggering these notices. Glad you got it resolved and there wasn't an overpayment issue. For anyone else seeing this - definitely worth checking your account security and updating passwords if you haven't logged in since 2020.
wait a minute, i just remembered! my friend had this happen and what fixed it wasnt even an appeal. she called esd and asked for a "redetermination" first which is faster than a appeal. might be worth trying that route?
This is actually good advice. A redetermination request can sometimes be processed faster than a formal appeal, especially if it's clearly a misunderstanding about the nature of your separation. You can request both simultaneously - the redetermination and also file the appeal as a backup in case the redetermination doesn't work out. Just be mindful of deadlines for both processes.
Update: I was able to reach an ESD agent today! They said my situation is actually pretty common, and they see it often with severance packages. They suggested I submit a detailed letter explaining that the company initiated the separation through a formal workforce reduction program, along with the severance documentation. She also mentioned requesting a redetermination first before going through the whole appeal process. Feeling much more hopeful now. Thanks everyone for your help!
I've helped several clients through the ESD appeals process, and while it's frustrating, there are some steps you can take: 1. File a hardship request with OAH specifically mentioning the eviction risk and having a minor child. Call 1-800-583-8271 and follow up with an email to oah@oah.wa.gov including your appeal number. 2. For immediate housing assistance, contact the Washington Homeowner Assistance Fund if you own your home, or the Department of Commerce's Eviction Rent Assistance Program (ERAP) if you rent. They have emergency funding specifically for people awaiting unemployment benefits. 3. Prepare for your appeal by organizing documentation that shows: - Your previous wage rate ($32/hr you mentioned) - The offered job's wage ($23/hr) - The distance to the new job (map printout showing 50 miles) - Calculation of gas/transportation costs - Any childcare complications the new schedule would create 4. Consider asking for a continuance if you get a hearing date but don't feel prepared. The good news is that refusing work due to substantial pay reduction AND excessive commute distance is commonly successful on appeal. The bad news is that the timeline is indeed 6-8 weeks currently before hearings are scheduled.
This is excellent advice. I'd add that when contacting OAH for a hardship request, use the exact phrase "financial hardship expedite request" as this triggers a specific protocol. Also worth noting that if you get an unfavorable decision at the OAH level, you have 30 days to appeal to the Commissioner's Review Office, which can overturn OAH decisions.
i know this isnt a solution but if u have family anywhere else maybe send ur daughter to stay with them until this is over? that way even if worst happens and u need to go to shelter she doesnt have to. just thinking what id do in ur shoes
I wish that was an option but my parents passed away and my sister is overseas with the military. My daughter's dad isn't in the picture at all. We're kind of on our own here. But I appreciate the suggestion.
Paolo Conti
my frend works at esd and says they r super backed up right now cuz they just did a system update. so evrything is taking longer then usual.
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Keisha Williams
UPDATE: My claim just switched from pending to paid this morning! Only took 3 days in the end. Thanks everyone for the advice and helping me not panic (too much). For anyone else who has this happen - the one-day job I reported definitely seems to have triggered the review, but it resolved itself without me having to call.
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Amina Diallo
•Great news! Thanks for coming back to update us. Yes, any reported earnings will typically trigger a quick review, but as you experienced, they usually resolve quickly if everything was reported correctly. Glad it worked out!
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