ESD phone nightmare - Governor's office just makes you leave voicemails?

I've been through this exact situation. The governor's office voicemail is standard - they get too many calls to answer them all directly. BUT they do listen to those messages and sometimes they help! I left a detailed message about my ESD adjudication issue (included my claim ID, how long I'd been waiting, and specific hardships). Got a call back 3 days later from someone in their constituent services team who contacted ESD on my behalf. My claim was resolved within a week after that. Make sure your message is clear, concise, and includes your contact info!

i called gov office 2x never got any callback lol. waste of time imo. esd just does whatever they want anyway

The Governor's office can sometimes help, but they're not a magic solution. They basically just send an inquiry to ESD's special liaison team that handles legislative/executive inquiries. Sometimes this puts your claim in front of the right person, but it doesn't guarantee anything. You might consider trying multiple approaches simultaneously: 1. Leave that voicemail with the Governor's office (include claim ID, contact info, and brief description) 2. Contact your state representatives (they have staff who handle constituent services) 3. Keep sending secure messages through your ESD account 4. Try calling early morning (right when they open) or late afternoon (near closing) Also, make sure you're continuing to file your weekly claims even while in adjudication. If you miss weeks, it creates a bigger mess to fix later.

I had some success using Claimyr to get through to an actual ESD agent when my claim was stuck in adjudication for over a month. It's a service that basically handles the hold times and calls you back when they get an agent on the line. Worked for me after weeks of failed attempts calling directly. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 That said, I also left messages with both the Governor's office AND my state representative. I think the combo approach is what finally got my claim moving. The state rep's office actually called me back within 48 hours.

Governor's office is useless!!! I left SEVEN messages over TWO MONTHS and never got a single callback!!! Meanwhile my car got repossessed and I almost lost my apartment. ESD is a BROKEN SYSTEM and nobody in government cares!!!

I've been going through the adjudication process too (9 weeks now) and finally got movement after contacting my state representative. The governor's office is dealing with issues across the entire state, but your local reps are specifically focused on helping constituents in their district. My rep's office had me fill out a form authorizing them to inquire about my case, then they contacted ESD directly. I heard back from an ESD supervisor within 3 days. My advice: try both the governor's office AND your local representatives. Make sure to clearly explain your hardship situation (rent due, bills piling up, etc) and include your claim ID number and contact information. Be persistent but professional.

wait isn't the governer Inslee? I thought he set up a special unemployment help email during covid? does that still work maybe?

Quick update: I tried all the suggestions here. Left detailed message for governor's office (no response yet), filled out the form for my state rep (got an auto-reply saying they'll contact me within 3 business days), AND used Claimyr this morning to get through to ESD directly. The Claimyr thing actually worked - I got a call back when they reached an agent and spoke to someone who could see my claim. Here's what they told me: my adjudication is for "able and available" verification because I had a 2-week trip during my claim period. The agent said it could take another 2-3 weeks to resolve but they added notes about my hardship situation. So at least I know what's happening now. I'll update again if the governor's office or my rep gets back to me!