Bypassing ESD deadlock - any success contacting governor's office or representatives?
Been struggling with my unemployment claim for over 6 weeks now. It's in this weird limbo where it says 'adjudication pending' but no one ever contacts me. I've called ESD literally 47 times (yes, I kept count) and either get disconnected or told 'someone will call you back' which NEVER happens. I'm at my wits end and about to lose my apartment. Has anyone had success reaching out to the governor's office, state representatives, or ombudsman? If so, who exactly did you contact and what information did you provide? Did they actually help move your claim forward? I'm desperate for any actual solutions at this point.
19 comments
Statiia Aarssizan
I was stuck in adjudication for 8 weeks and finally contacted my state representative through their website. Sent a detailed email explaining my situation, included my claim ID number, and the specific issues I was facing. Their constituent services person called me back within 2 days and had my claim escalated. My adjudication was resolved about a week later. Make sure you include your contact info, claim ID, and specific timeline of your attempts to contact ESD when you write to them.
0 coins
Ezra Beard
•Thank you so much! Did you just google your district representative? And did you need to provide any kind of proof of your attempts to contact ESD or did they just take your word for it?
0 coins
Reginald Blackwell
yah i tried the govs office and they just sent me a form email saying to keep trying ESD lol waste of time tbh
0 coins
Ezra Beard
•Ugh that's so frustrating! Did you try anyone else after that?
0 coins
Aria Khan
The governor's office is useless for this - they just redirect you back to ESD. What ACTUALLY worked for me was contacting my state senator's office. Their staff deal with ESD issues all the time and have dedicated contacts. I was in adjudication for 12 weeks (!!!) with no movement despite calling constantly. The senator's office filed an inquiry and my claim was resolved within 10 days. Google "[your county] state senator" and you'll find your rep. Their websites all have "Get Help" or "Constituent Services" sections.
0 coins
Ezra Beard
•That's really helpful! I'll look up my state senator right now. Did they need anything specific from you like your claim ID or SSN to help?
0 coins
Aria Khan
•Yes, you'll need to provide your full name, contact info, ESD claim ID number, and a brief timeline of your issue. They'll have you sign a privacy release form so they can legally inquire about your case. They'll ask for details about when you filed, when you went into adjudication, and how many times you've tried contacting ESD. Be specific and factual - they deal with hundreds of these cases.
0 coins
Everett Tutum
I tried both my state rep AND senator with no luck at all. Just got generic responses saying they'd "look into it" and then nothing. The only thing that finally worked was getting through to an actual ESD agent who could fix my claim. I spent 3 days straight just redialing constantly till I got through.
0 coins
Sunny Wang
•Same here! Calling over and over is like a full time job. I calculated I wasted 22 hours just trying to reach someone. The system is completley broken!
0 coins
Hugh Intensity
I work in constituent services for a state legislator, and I can tell you we help people with ESD issues every single day. Here's what you need to know: 1. Contact BOTH your state rep and senator (you have 2 reps and 1 senator per district) 2. Be extremely specific in your request for help - include dates, claim ID, and exactly what's stuck 3. Fill out the privacy release form they send you IMMEDIATELY (we can't help without it) 4. Be patient - we're handling hundreds of these cases We have direct ESD liaison contacts that regular claimants don't have access to. These contacts can often resolve issues much faster than regular ESD channels. However, even with our help, complex adjudication issues still take time - we can't make them magically disappear overnight.
0 coins
Ezra Beard
•Thank you SO much for this insider perspective! I'll definitely reach out to both my reps and senator. Is there anything that makes a case get prioritized or get attention faster?
0 coins
Hugh Intensity
•Honestly, imminent eviction, utility shutoffs, or medical emergencies do tend to get prioritized. If you're facing any of these, make sure to mention it (truthfully). Also, cases that just need a simple fix rather than complex multi-issue adjudication can move faster. Either way, be concise but thorough - we get hundreds of emails daily, so a clear, organized request helps us help you faster.
0 coins
Effie Alexander
After 9 weeks of getting nowhere with ESD, I was literally about to try contacting my representative when I discovered Claimyr. It's a service that gets you through to an ESD agent directly instead of waiting on hold forever. I was skeptical but desperate. You can see exactly how it works in their demo video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I got connected to an actual ESD agent in about 45 minutes who was able to see that my adjudication was stuck because of a system flag that needed to be manually cleared. The agent fixed it right on the call and my payment was processed two days later. Saved me from having to go through the whole representative escalation process. Their website is claimyr.com if you want to check it out.
0 coins
Ezra Beard
•Wow, I've never heard of this before! Did they actually get you through to a real ESD agent? The phone system always tells me all agents are busy then hangs up.
0 coins
Effie Alexander
•Yes, it was a regular ESD agent who had full access to my claim details and could make changes. The difference is Claimyr's system keeps dialing and navigating the phone tree until it gets through, then it calls you once it has an agent on the line. Definitely saved me from having to keep calling myself hundreds of times.
0 coins
Sunny Wang
lol everyones all "contact ur rep" but ESD is SO BROKEN nobody can fix it. my cousin works for the state and says the whole system is falling apart and they cant even process half the claims right. im on week 11 of adjutication with no end in sight!!!
0 coins
Statiia Aarssizan
•The system is definitely overloaded, but I've seen many cases get resolved with the right escalation. Don't give up - your state representatives really can help move things along. The key is being persistent and providing all the documentation they ask for.
0 coins
Ezra Beard
UPDATE: I wanted to let everyone know what worked for me! I contacted both my state senator and representatives through their websites yesterday. My senator's office already called me back this morning and had me fill out a release form. They said they have a dedicated staff person who handles ESD issues and will submit my case to their ESD liaison today. I'll post again when I hear more. Thanks for all the advice - feeling hopeful for the first time in weeks!
0 coins
Aria Khan
•That's great news! Be sure to respond quickly to any requests for additional information they send you. In my case, they needed a few more details about my work history that I hadn't included in my initial email. Once they had everything, it moved pretty quickly.
0 coins