Need ESD governor's office contact info for stalled unemployment claim

The Governor's office contact number is 360-902-4111. I used it last year when my claim was stuck for 3 months and got movement within a week after they reached out to ESD. Make sure you have your claim ID and all your case details ready when you call. They'll create a ticket and assign someone from the special resolution team to your case. Good luck!

i tried the governors office thing and they just sent me an email saying they forwarded my info to esd and then nothing happened for like 3 weeks. maybe it works for some ppl but not for me

Before contacting the governor's office, have you tried the ESD Office of Special Investigations? Their number is 866-697-4831. Sometimes they can help move claims faster than the regular adjudication process, especially if there's a suspected identity verification issue or other complex factors delaying your claim. Also, if you're really struggling to reach someone at ESD, I would recommend trying Claimyr (claimyr.com). They helped me get through to ESD after weeks of failed attempts. They have a demo video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It made a huge difference in getting my adjudication resolved when I was in a similar situation.

Another option is to contact your local state representative. Mine helped resolve my ESD issue when nothing else worked. Find your rep here: https://app.leg.wa.gov/districtfinder/ They have staff specifically designated to help constituents with state agency issues, including ESD problems. My rep's office submitted an inquiry and my adjudication was completed within 10 days after being stuck for months.

FWIW the govs office number is useless now. They changed their policy in January 2025 and now they just send u an automatic email saying to contact ESD directly. Such BS!!!! The whole system is designed to make people give up on their benefits. I waited 12 weeks and finally just gave up and took a job paying half what I used to make becuz I couldnt wait for ESD to get their act together.

Just wanted to update that although the Governor's office can still help in some cases, the January policy change means they're much more selective about which cases they escalate. Your best bet is definitely contacting your state representative as others have suggested. They usually have direct contacts with ESD's legislative liaison team. Also, if you haven't already, make sure you're still filing your weekly claims even while in adjudication. I've seen people lose weeks of benefits because they stopped filing while waiting for adjudication to complete.

have u tried the ESD escalation form on their website?? Sometimes that works better than calling. Go to esd.wa.gov > unemployment > customer care > escalation form. It's burried on purpose I think lol

my neighbor works for the legislatur and said the best way to get ESD attention is to file a complaint with the state ombdusman office. they have legal authority to investigate state agencies. might be worth a try if the other stuff doesn't work