When does Washington ESD unemployment office close for the day?

Thanks! So they close at 4pm? That explains why I can't get through during my lunch break. Guess I'll have to take time off work to call them.

You might have better luck calling right when they open at 8am or later in the afternoon around 3pm. Avoid calling on Mondays if possible - that's when everyone calls.

same here! spent 3 hours on redial yesterday and never got through to a human

Have you tried using the online messaging system? It's slower but at least you can send your question without sitting on hold.

Is that legitimate? Sounds too good to be true. How much does it cost?

It's totally legit. I was skeptical too but I was desperate. They don't ask for your personal claim info - just help you get connected to an actual person at Washington ESD.

Anything is better than this endless busy signal nightmare. I'll check it out.

I already filed my weekly claim but my payment is stuck in adjudication. That's why I need to talk to someone - the online system can't help with that.

Adjudication issues definitely require speaking to a human. The automated system can't resolve those unfortunately.

45 minutes of redialing?? That's insane but I guess I'll try it. Better than never getting through at all.

I tried that method and it worked for me too. Set aside a whole morning though because even once you get through you might be on hold for another hour.

EXACTLY! How are people supposed to get help if they work normal business hours? The whole system is broken.

They have been talking about expanding hours but nothing has changed yet. Budget constraints they say.

47 times?! That's dedication. I would have given up after 10.

When you need your unemployment benefits to pay rent, you keep trying. But it shouldn't be this hard.

I requested a callback last month and never heard back. I think they're too backed up to use that feature effectively.

The callback system is pretty unreliable. That's why I ended up using Claimyr - at least I knew I'd actually get connected to someone.

It's all the same customer service line. They route you to the right department once you get through, but the main number has the same 8am-4pm hours.

That makes sense. I was hoping maybe there was a direct line for adjudication issues but guess not.

Okay I'm definitely going to try that service. This is getting ridiculous.

Same here, going to check out that video demo. Anything has to be better than this phone tag nonsense.

Good point! I should check the holiday schedule before burning vacation time to call them.

Yep, they don't mess around with that closing time. I learned that the hard way too.

That's helpful! I'll try calling later in the day next time instead of during lunch.

Good tip! I always assumed mornings were better but maybe everyone else thinks that too.

Couldn't agree more. We shouldn't need third-party services just to talk to someone about our unemployment claims.

True, but until they fix the system, at least there are workarounds available. Claimyr definitely saved me a lot of frustration.