What time does Washington ESD unemployment office open for phone calls?

Ugh that's what I was afraid of. This is so frustrating when you need help with your claim.

Try calling right at 8:00:00 AM sharp. Set multiple alarms and have your phone ready to dial exactly when the clock hits 8.

I tried calling at 2pm yesterday and still couldn't get through. How long did you have to wait on hold?

When I finally got through it was about a 45 minute wait, but that was after probably 50 attempts to even get into the queue.

Never heard of that before. Does it really work or is it just another scam?

I was skeptical too but I got through to Washington ESD in like 20 minutes when I'd been trying for days on my own. Worth checking out if you're desperate like I was.

That sounds too good to be true. How much does something like that cost?

I've tried that and still can't get through. Maybe it depends on what issue you're calling about?

Could be. I was calling about a simple claim status question. If you're calling about adjudication or appeals it might be harder to get through.

For disqualification issues you might want to try filing an appeal online instead of calling. Sometimes that's faster than waiting for phone support.

already did that but still need to talk to someone about the process, its confusing as hell

That's really helpful, thank you! I'll try calling tomorrow morning around 10:30.

Tuesdays have worked for me too. Seems like fewer people think to call mid-week.

Wow really? What did you need to talk to them about?

My claim was stuck in adjudication for 3 weeks and I needed to know what documents they were waiting for. The agent was able to tell me exactly what was missing.

I'm still not convinced these services are legit. Seems like they're just taking advantage of people who are desperate.

That's actually a good idea. The employer line is probably way less busy.

Just make sure you're honest about why you're calling. They might not appreciate people using the wrong line.

Totally agree. It's like they don't want to help people who actually need assistance.

I understand the frustration but they're dealing with way more claims than the system was designed to handle. Doesn't make it less annoying though.

I don't think Washington ESD has a callback feature. You might be thinking of a different state's system.

oh ok that makes sense, was hoping there was an easier way

That's such a good point. Not everyone works a traditional schedule but we still need help with our claims.

You could try using your lunch break to call, that's what I do when I'm working days.

47 times?! That's dedication. I give up after like 10 tries.

I keep a tally too. My record is 63 calls in one day with no success. Really considering that Claimyr service at this point.

12 tries sounds amazing compared to what some people are dealing with. Glad you finally got through!

What did you need help with? Wondering if certain issues get prioritized over others.

Just needed to verify my identity for my weekly claim. Pretty straightforward issue which might be why it went faster.

Same experience here. The wait time estimates are completely useless.

At least you got into the queue! That's further than most people get.

That's a good point about being able to focus on other things. All this calling is taking up so much time.

I'm still not sure about using a third party service for something this important.

I get the hesitation but they just make the call for you, they don't handle any of your personal information or claim details. Worth checking out their video demo to see how it works.