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I had such a hard time getting through to NYS Department of Labor when I needed to ask about my benefit calculation. Spent weeks calling and either getting busy signals or being disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand exactly how my unemployment wages were being calculated.
The whole system is so confusing. I thought my employer was supposed to pay me unemployment when I got laid off but then I had to file with the state instead. And don't even get me started on trying to figure out the difference between regular unemployment and standby - who pays for what in those situations?
sectoral shifts are just fancy words for 'the economy screwed you over' lol. doesn't matter what type of unemployment it is, the NYS Department of Labor treats everyone the same - badly
I had trouble getting through to NYS Department of Labor by phone when I had questions about my online application, but I found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and hang-ups when I needed help with my claim status.
The whole unemployment system is designed to deny as many people as possible! They make it confusing on purpose so people give up and don't appeal. Don't let them win - fight this denial even if it takes months. I had to go through THREE levels of appeals before they finally approved my claim.
Most common denial reasons I've seen: 1) Base period wages too low 2) Fired for misconduct 3) Quit without good cause 4) Not available for work 5) Fraud allegations. Since yours says insufficient wages, focus on gathering ALL your wage documentation. Also check if they used the right base period - sometimes you can request an alternate base period if the standard one doesn't include your recent higher earnings.
Admin_Masters
I had trouble getting through to NYS Department of Labor when I had questions about my termination case. If you need to speak with someone directly about your situation, I ended up using claimyr.com - they help you get connected to actual agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I couldn't get through the regular phone lines.
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Lauren Zeb
•Thanks for the suggestion! I've been dreading trying to call because I heard the wait times are crazy.
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Matthew Sanchez
ugh the whole system is such a mess. they make you jump through hoops even when it's obvious you deserve benefits. my friend got denied at first for something similar and had to appeal. took months to get resolved. good luck dealing with the bureaucracy!
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