New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. If you run into issues getting through on the phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits.

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I get the frustration but honestly it was worth it for me. The regular phone lines were impossible and I needed to resolve an issue with my job search log.

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Just went through this whole process myself! One thing they don't tell you upfront is that you have to do 3 job search activities every week and log them in the system. It's not just about filing the weekly claim - you actually have to prove you're looking for work. Save yourself the headache and start keeping track of your job applications from day one.

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Wait, 3 activities every single week? What counts as a job search activity?

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Applying for jobs, networking events, job fairs, even updating your LinkedIn profile counts. Just make sure you document everything with dates and details.

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The NYS Department of Labor system has been BROKEN for years! They don't have enough staff, their computer system is from the stone age, and they act like it's OUR fault when claims get stuck. This isn't about economic patterns, it's about bureaucratic incompetence!!

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You're not wrong about the system being outdated. But getting angry doesn't solve the immediate problem of getting claims processed.

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For your specific adjudication issue - sometimes these get stuck when there's a discrepancy in your work history or if a previous employer disputed something. The 3-week timeframe suggests it might be more complex than a simple verification. You should try calling early morning (right at 8am) for better chances of getting through, or use the callback feature if it's available in your area.

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I've tried calling at 8am multiple times and either get busy signal or get disconnected after being on hold. There's no callback feature in my area that I can find.

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The whole system is SO confusing and they make it impossible to get through to anyone to ask questions! I've been trying to call NYS Department of Labor for weeks about my own claim status and just get busy signals or hung up on. How is anyone supposed to understand these rules when you can't even talk to a human being???

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Is that legit? I'm desperate at this point but don't want to get scammed.

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Yeah it's real, they just help you get through the phone queue. Much better than sitting on hold for hours or getting disconnected.

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also if you get denied you can appeal but theres like a super short deadline to do it, i think its only 30 days from when they send the determination

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Drake

THE WHOLE SYSTEM IS RIGGED AGAINST VETERANS! Employers get tax credits for hiring us but they still won't do it. Meanwhile NYS Department of Labor makes us jump through hoops with job searches for positions that don't even exist. It's like they want us to fail so they can cut us off benefits.

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I feel your frustration but there are employers who do value veteran experience. The challenge is finding them and presenting your skills in civilian terms.

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Same boat here. What's really frustrating is when you explain your military background and they just stare at you blankly. Like being a logistics coordinator in the Army doesn't translate to supply chain management somehow??

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That's exactly the translation problem. Consider revising your resume to use civilian terminology - 'logistics coordinator' instead of your military job title, 'managed supply operations for 200+ personnel' instead of unit-specific language. Many veterans find success once they bridge that communication gap.

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I understand the frustration, but the work authorization requirement exists because unemployment benefits are considered a form of public assistance. If you're having trouble reaching local assistance programs, I've heard some people mention using a service called Claimyr (claimyr.com) to help get through to government agencies when phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works for connecting with agencies.

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Thanks for the suggestion, though I don't think that would help with my specific situation since I'm not eligible for unemployment anyway.

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Just wanted to add that some states have their own worker assistance programs that might have different eligibility requirements than federal unemployment. It might be worth checking if NY has anything like that, though I'm not sure.

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New York doesn't have a separate state unemployment program with different work authorization requirements. All unemployment insurance in NY goes through NYS Department of Labor and follows federal guidelines.

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