New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor when I had questions about my termination case. If you need to speak with someone directly about your situation, I ended up using claimyr.com - they help you get connected to actual agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I couldn't get through the regular phone lines.

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Thanks for the suggestion! I've been dreading trying to call because I heard the wait times are crazy.

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ugh the whole system is such a mess. they make you jump through hoops even when it's obvious you deserve benefits. my friend got denied at first for something similar and had to appeal. took months to get resolved. good luck dealing with the bureaucracy!

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I had such a hard time getting through to NYS Department of Labor when I needed to ask about my benefit calculation. Spent weeks calling and either getting busy signals or being disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand exactly how my unemployment wages were being calculated.

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Never heard of that service but anything that helps get through to NYS Department of Labor sounds useful. Their phone system is terrible.

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The whole system is so confusing. I thought my employer was supposed to pay me unemployment when I got laid off but then I had to file with the state instead. And don't even get me started on trying to figure out the difference between regular unemployment and standby - who pays for what in those situations?

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Standby unemployment is still paid by NYS Department of Labor, just like regular UI. The difference is in the eligibility requirements and job search obligations, not who pays the benefits.

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sectoral shifts are just fancy words for 'the economy screwed you over' lol. doesn't matter what type of unemployment it is, the NYS Department of Labor treats everyone the same - badly

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I understand the frustration, but there are real differences in unemployment classifications that can affect benefits duration and retraining opportunities.

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Same boat here! My whole department got eliminated when the company 'restructured for digital transformation.' Whatever that means. At least we're all in this together I guess.

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I had trouble getting through to NYS Department of Labor by phone when I had questions about my online application, but I found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and hang-ups when I needed help with my claim status.

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Interesting, never heard of that before. Did they charge you anything or was it free to use?

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They do charge but it was worth it for me since I couldn't get through any other way. Way less stress than hitting redial for hours.

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yep online is definitely the way to go. much faster than the old days when you had to mail stuff in or show up at the unemployment office. just be patient with the website, it can be slow but it works

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The whole unemployment system is designed to deny as many people as possible! They make it confusing on purpose so people give up and don't appeal. Don't let them win - fight this denial even if it takes months. I had to go through THREE levels of appeals before they finally approved my claim.

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Three levels?? That sounds exhausting. How long did the whole process take you?

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Most common denial reasons I've seen: 1) Base period wages too low 2) Fired for misconduct 3) Quit without good cause 4) Not available for work 5) Fraud allegations. Since yours says insufficient wages, focus on gathering ALL your wage documentation. Also check if they used the right base period - sometimes you can request an alternate base period if the standard one doesn't include your recent higher earnings.

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