New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is designed to give you as little as possible anyway. Even if you qualify for the maximum $504, that's barely enough to survive in NY with rent and everything else. And they make you jump through hoops with job searches and all that bureaucratic nonsense just to get what you're entitled to.

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true but its still better than nothing when you lose your job unexpectedly

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Just as a heads up, your benefit amount stays the same for the entire benefit year once it's determined, even if you get a part-time job during that time. But if you work part-time while collecting, they'll reduce your weekly payment based on how much you earn. The good news is you can still collect partial benefits as long as you earn less than your weekly benefit rate plus $50.

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The NYS Department of Labor system is so confusing about this stuff. I called their customer service line like 15 times trying to get through to ask about filing deadlines and could never reach anyone. If you're having trouble getting through to them directly, I actually used this service called Claimyr (claimyr.com) that helped me connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Made the whole process way less stressful.

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Never heard of that but might be worth checking out. Those phone lines are impossible to get through on.

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Just file online and stop overthinking it! The worst they can say is no but at least you'll know for sure.

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The whole system is designed to trip you up! They make the rules so confusing that half the people end up disqualified for technicalities. I swear NYS Department of Labor wants people to mess up so they don't have to pay benefits.

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Just keep doing your job searches and be honest on your weekly claims. Most disqualifications happen because people try to game the system or don't understand the work search requirements.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit calculation, I had success using claimyr.com. It's a service that calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my wage information.

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That's really helpful, thanks! I was dreading trying to call them.

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Just to add - your benefit amount is based on your base period which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they look at wages from January 2024 through September 2024. The calculation is the same regardless of current economic conditions.

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Are you sure you completed your weekly certification? Even while your claim is pending you need to keep filing your weekly claims or you'll lose those weeks. Also make sure you're doing your job search activities because they can hold up payment if you're not meeting the requirements.

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Yes I've been doing the weekly claims religiously. What are the job search requirements exactly? I've been applying to jobs but maybe not documenting it right?

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You need 3 job search activities per week and keep a log of them. Can be applications, interviews, networking events, etc. NYS Department of Labor can audit this anytime so keep good records.

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The whole NYS Department of Labor system is a JOKE. They make it as hard as possible to get benefits you've already paid into. I've been waiting 6 weeks for my adjudication to resolve and still nothing. Meanwhile bills keep coming and they don't care.

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I feel this so hard. The system is designed to frustrate people into giving up.

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