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I had such a hard time getting through to NYS Department of Labor when I had questions about my waiting week. The phone lines are always busy and the website doesn't always have clear answers. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made a huge difference in getting my questions answered quickly.
The NYS Department of Labor system is a nightmare to deal with but you should still file. Getting through to someone on the phone is nearly impossible when you have questions. I've been calling for weeks trying to resolve an issue with my weekly claim and can't get through.
Have you tried using Claimyr? I found out about it when I was having trouble reaching someone at NYS Department of Labor. They help you get through to an actual agent - there's a video demo at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. It saved me hours of trying to call myself.
This is really important data to have. In my experience working with unemployment cases, women of color, especially Black women and Latinas, face disproportionately high unemployment rates in NY. The intersectionality of race and gender creates additional barriers. NYS Department of Labor should have this broken down in their annual reports, but you might need to dig through several years of data to establish patterns for your case.
ugh the whole system is so messed up anyway, they probably dont even track this stuff properly. ive been waiting 6 weeks for my claim to get approved and they cant even tell me why its taking so long. good luck getting real data from them
The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim status. I spent weeks trying to get through after my forced resignation case went into adjudication. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration honestly.
File your claim ASAP! Even if you're not sure you'll qualify, it's better to get the process started. The worst they can say is no, but if you wait too long you might miss out on benefits you're entitled to. Make sure when you file weekly claims you're actively job searching and keeping track of your job search activities.
Khalid Howes
I had such a hard time getting through to NYS Department of Labor when I had questions about my eligibility last month. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to review my specific situation and confirm I was entitled to benefits. Might be worth checking out if you need to talk to someone directly about your case.
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Darcy Moore
•That's really helpful, thank you! I might try that if I run into issues with my application.
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Ben Cooper
The whole system is so confusing honestly. They make it seem like you need a law degree just to figure out if you're entitled to benefits. I've been unemployed for 3 months and still don't fully understand all the rules about job search requirements and reporting.
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Manny Lark
•The job search requirements are actually pretty straightforward - you need to make at least 3 job contacts per week and keep a log. But yeah, the initial eligibility stuff can be overwhelming when you're already stressed about losing your job.
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