New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to clarify any of these technical details, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really came in handy when I needed to verify some claim details that weren't clear from the online system.

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Thanks for the suggestion! I might check that out if I run into any other confusing terminology or issues with my claim.

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I've been dealing with unemployment for months and honestly there's so much confusing jargon and acronyms. EAN, UI, adjudication, standby status... they really don't make it easy to understand what's going on with your own claim sometimes. At least this one doesn't seem to matter much for regular claimants.

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Just want to add that if you're waiting on processing, make sure your job search requirements are up to date. Even during the review period, you need to be documenting your job search activities. The NYS Department of Labor can ask for this information at any time and it could delay your benefits if you're not compliant.

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Good point about job search requirements. Do you know how many contacts per week they require now?

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Currently it's 3 job contacts per week, and they need to be documented in your job search log. Make sure you're keeping detailed records including company names, contact information, and dates.

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same boat here, been 12 days since filing. at least we're not alone in this mess lol

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The NYS Department of Labor system is so confusing about this stuff! I've been trying to call them for weeks to get clarification on a similar issue but can never get through. It's like they don't want to help people understand the rules.

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I had the same problem trying to reach NYS Department of Labor by phone - it's nearly impossible. I actually found this service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI. It made a huge difference when I needed to clarify my eligibility questions.

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Really? I'll have to look into that. I'm getting desperate trying to get answers about my claim status.

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Just want to add that when you're doing your job search log for NYS Department of Labor, make sure you're applying to jobs that accommodate your disability. They can't fault you for having limitations as long as you're genuinely seeking work within your capabilities. Keep good records of your applications and any accommodations you've requested from employers.

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I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to ask questions about my claim. If you need to talk to someone about your specific situation, I found this service called Claimyr at claimyr.com that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was super helpful when I was stuck on the application questions.

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Thanks for the suggestion! Did they help you figure out what to put for reason of separation too?

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omg this whole system is such a nightmare!! I've been waiting 3 weeks just to hear back about my application and when I call the phone number it just hangs up on me after being on hold forever. How are we supposed to survive while they take their sweet time deciding if we deserve help???

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yeah the wait times are brutal but once it goes through you get back pay for all the weeks you certified

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Been collecting unemployment for 2 months now and honestly the job search requirements are intense regardless of unemployment rates. They want detailed logs of every application, every contact, every interview. It's like a full time job just documenting your job search for NYS Department of Labor.

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Wait, are you supposed to keep detailed logs? I've just been writing down company names and dates. Am I doing this wrong?

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You should be logging: company name, contact person if available, method of contact (online application, in-person, phone), date, and position applied for. NYS Department of Labor can request this documentation at any time during your claim period.

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Same boat here, they definitely seem stricter lately. My case worker keeps emphasizing that I need to expand my search radius and consider jobs that pay less than my previous position. Apparently when unemployment is low they expect you to be less picky about suitable work.

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That sucks but honestly makes sense from their perspective I guess

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