New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just stop filing lol its not that complicated. the system will figure it out

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It's better to be careful about these things. Properly reporting your return to work prevents overpayment issues down the road.

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Congrats on finding work! That's awesome news. I've been looking for months and still nothing.

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The whole system is ridiculous! You lose your job, then you lose your home, and they still expect you to jump through all these hoops for a few hundred dollars a week. Meanwhile they make it impossible to actually talk to someone when you have questions. It's like they WANT people to give up and stop claiming.

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I understand the frustration, but the important thing is that OP knows their benefits shouldn't be affected by their housing situation. The system has problems but in this case the rules actually protect unemployed workers regardless of housing status.

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Stay strong! The most important thing is don't miss your weekly claims no matter what. Even if you're couch surfing or in a shelter, keep filing every week. I've seen people lose benefits because they missed claims during tough times.

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The NYS Department of Labor system is completely broken. I've been fighting with them for months over a simple address change and they act like it's rocket science. They probably lost your paperwork or some incompetent clerk made an error. The whole system needs to be rebuilt from scratch. Meanwhile people are losing their homes because these bureaucrats can't do their jobs properly!

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I feel your frustration but getting angry doesn't really help OP with their situation right now.

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To follow up on the adjudication timeline - retail store closures sometimes trigger additional verification because they want to make sure it wasn't due to performance issues or violations of company policy. The good news is that once it's approved, you'll receive all your retroactive payments from the date you first became eligible. Keep filing your weekly claims even though they show $0 - this preserves your benefit weeks for when the approval comes through.

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Thank you, that's really helpful to know about the retroactive payments. I'll definitely keep filing my weekly claims.

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Keep filing your weekly claims even during the appeal! If you win, you'll get backpay for all those weeks. Also make sure you're doing your job search requirements - 3 work search activities per week even while appealing.

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Good luck with your appeal! The system is designed to discourage people but don't give up. Document everything and stay organized with your paperwork.

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The NYS Department of Labor benefit formula is: (high quarter wages ÷ 26) = weekly benefit amount, but it can't exceed the state maximum. If your coworker worked longer before filing, her high quarter was probably higher than yours, which would explain the difference in weekly amounts.

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Thank you! That formula helps me understand it better. I'll check my quarterly breakdown to see if that's what happened.

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ugh the NYS Department of Labor system is so confusing with all these calculations. I wish they would just explain it better on the website instead of making us guess

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