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I've been trying to get through to the NYS Department of Labor for weeks to ask questions about my claim and the phone system is impossible! Does anyone know if there's a way to actually talk to a human being there? The automated system just hangs up on me every time.
The unemployment rate is just a number that doesn't reflect how BROKEN the whole system is!! I've been dealing with NYS Department of Labor adjudication for 2 months and they keep asking for the same documents over and over. The rate could be 1% and their system would still be a nightmare to deal with.
Your benefit calculation seems normal to me. I was making about the same and get $415/week. The system takes your highest earning quarter and divides by 26, so it's not based on your full year salary like some people think.
Back to the original question though - unemployment was definitely lower during 2017-2019 but then shot up to like 14% during the pandemic. Now it's back down but job quality seems different somehow. I've been on unemployment twice in the last 3 years and finding decent paying work is harder even though the 'rate' looks good on paper.
honestly the unemployment system is so broken. they make it nearly impossible to get benefits even when you have legitimate reasons for quitting. good luck dealing with NYS Department of Labor bureaucracy
If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I used a service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to explain my complicated quit situation to someone who could give me real guidance.
If you're having trouble getting through to NYS Department of Labor to ask more questions about how your benefits are funded, I used Claimyr.com last month when I couldn't reach anyone about my adjudication issue. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how they help you get connected to actual NYS Department of Labor agents. Worked great for getting answers about my specific claim details.
Lauren Wood
Just to add some practical info - when you do file, make sure you have your Social Security number, driver's license, and employment history for the last 18 months ready. Having all that info organized will make the filing process much faster. And remember you'll need to file weekly claims every week after your initial application to keep getting benefits.
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Ellie Lopez
This whole timing thing stressed me out so much when I got laid off! I filed on a Thursday and spent the whole weekend worrying I should have waited until Monday or something. Turns out it doesn't matter what day of the week you file, just that you file as soon as you can. NYS Department of Labor processes everything and your benefit week will start from the appropriate Sunday regardless.
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Kennedy Morrison
•Thanks, that makes me feel better. I was worried about filing today since it's mid-week.
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