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UGH this is so typical of NYS Department of Labor!! They make you jump through all these hoops just to get your own money. I bet they're hoping you'll just give up and stop claiming. The system is designed to frustrate people into quitting.
I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. If you run into issues getting through on the phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals.
Just went through this whole process myself! One thing they don't tell you upfront is that you have to do 3 job search activities every week and log them in the system. It's not just about filing the weekly claim - you actually have to prove you're looking for work. Save yourself the headache and start keeping track of your job applications from day one.
I understand the frustration, but the work authorization requirement exists because unemployment benefits are considered a form of public assistance. If you're having trouble reaching local assistance programs, I've heard some people mention using a service called Claimyr (claimyr.com) to help get through to government agencies when phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works for connecting with agencies.
Just wanted to add that some states have their own worker assistance programs that might have different eligibility requirements than federal unemployment. It might be worth checking if NY has anything like that, though I'm not sure.
The whole system is SO confusing and they make it impossible to get through to anyone to ask questions! I've been trying to call NYS Department of Labor for weeks about my own claim status and just get busy signals or hung up on. How is anyone supposed to understand these rules when you can't even talk to a human being???
Luca Romano
The whole system is ridiculous anyway. They expect you to apply for jobs that don't exist just to check a box. My area has barely any openings in my field but I still have to waste time applying to random stuff I'll never get hired for.
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Nia Jackson
•I feel you on this! It's so frustrating to apply for jobs you know you won't get just to meet the requirement.
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NebulaNova
Just to add - the 3 work search activities can include more than just job applications. You can count things like attending job fairs, networking events, skills training, or even creating/updating professional profiles. NYS Department of Labor accepts various types of work search activities as long as they're genuine efforts to find employment.
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CosmicCruiser
•Oh that's good to know! I've been only counting actual applications but I did update my LinkedIn last week.
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