New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add some practical info - when you do file, make sure you have your Social Security number, driver's license, and employment history for the last 18 months ready. Having all that info organized will make the filing process much faster. And remember you'll need to file weekly claims every week after your initial application to keep getting benefits.

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This whole timing thing stressed me out so much when I got laid off! I filed on a Thursday and spent the whole weekend worrying I should have waited until Monday or something. Turns out it doesn't matter what day of the week you file, just that you file as soon as you can. NYS Department of Labor processes everything and your benefit week will start from the appropriate Sunday regardless.

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Thanks, that makes me feel better. I was worried about filing today since it's mid-week.

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I've been trying to get through to the NYS Department of Labor for weeks to ask questions about my claim and the phone system is impossible! Does anyone know if there's a way to actually talk to a human being there? The automated system just hangs up on me every time.

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Really? That sounds too good to be true but I'm desperate at this point. Did they charge you a lot?

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They focus on getting you connected rather than making it expensive. Way better than calling 200 times and getting nowhere like I was doing before.

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The unemployment rate is just a number that doesn't reflect how BROKEN the whole system is!! I've been dealing with NYS Department of Labor adjudication for 2 months and they keep asking for the same documents over and over. The rate could be 1% and their system would still be a nightmare to deal with.

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same here, the adjudication process is ridiculous

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Your benefit calculation seems normal to me. I was making about the same and get $415/week. The system takes your highest earning quarter and divides by 26, so it's not based on your full year salary like some people think.

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Amina Bah

Back to the original question though - unemployment was definitely lower during 2017-2019 but then shot up to like 14% during the pandemic. Now it's back down but job quality seems different somehow. I've been on unemployment twice in the last 3 years and finding decent paying work is harder even though the 'rate' looks good on paper.

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honestly the unemployment system is so broken. they make it nearly impossible to get benefits even when you have legitimate reasons for quitting. good luck dealing with NYS Department of Labor bureaucracy

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Mei Wong

While the system can be frustrating, people do successfully get unemployment after quitting for good cause. The key is having solid documentation and understanding the process.

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If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I used a service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to explain my complicated quit situation to someone who could give me real guidance.

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How much does something like that cost? I'm already worried about money if I quit.

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They focus on getting you connected rather than charging huge fees. Worth checking out the demo to see if it makes sense for your situation.

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If you're having trouble getting through to NYS Department of Labor to ask more questions about how your benefits are funded, I used Claimyr.com last month when I couldn't reach anyone about my adjudication issue. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how they help you get connected to actual NYS Department of Labor agents. Worked great for getting answers about my specific claim details.

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How much does something like that cost? I've been trying to call NYS Department of Labor for weeks about my job search requirements.

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They focus more on the value of actually reaching someone rather than the cost. Check out their site for details - was worth it for me to finally get real answers.

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The whole system is messed up anyway. Employers pay these taxes then fight tooth and nail to deny legitimate claims, and NYS Department of Labor makes it impossible to reach anyone when you have questions. At least now you know your employer was completely wrong about who pays unemployment taxes.

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