New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is SO slow right now. I've been waiting 3 weeks for my claim to get approved and every time I call I just get hung up on after being on hold forever. This is ridiculous when people need money to survive!

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hang in there! mine seemed to take forever too but then suddenly got approved and I got backpay for all the weeks I had certified. just keep doing those weekly claims like everyone said

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Same boat here! Got canned for calling out with the flu even though I had a doctor's note. Filed my claim yesterday and now just waiting to see what happens. This whole system is ridiculous.

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Did you mention the doctor's note in your application? I'm trying to figure out the best way to word everything.

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absolutely file!! the worst they can do is deny it and then you can appeal. but with medical documentation you should be fine

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Don't forget you still have to pay taxes on unemployment benefits! A lot of people forget that and get surprised come tax time. You can have them withhold 10% federal taxes when you certify your weekly claims.

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THE WHOLE SYSTEM IS A NIGHTMARE! They make it impossible to figure out how much you'll get until AFTER you file and then half the time the adjudication takes forever. I waited 6 weeks just to find out my benefit amount because they had to verify my previous employer info.

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That sounds really frustrating! I hope my case goes smoother than that.

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If you're having trouble reaching NYS Department of Labor to file your claim or get answers about the process, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Really helped when I couldn't get anyone on the phone during peak times.

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Thanks for the suggestion! I haven't had trouble filing yet but good to know there are options if I run into issues with NYS Department of Labor.

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bottom line - file your claim and don't worry about it. thats what unemployment insurance is for and your employer knew the deal when they hired people

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The whole system is a joke honestly. I filed 2 months ago and STILL haven't gotten a penny. My claim has been stuck in some kind of review process and nobody can tell me why. Meanwhile my landlord doesn't care that the state can't get their act together.

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Mine was approved in exactly 8 days but I think I got lucky. Had all my documentation ready and my previous employer didn't fight it. The key is being really careful when you fill out the application - any mistakes can cause delays.

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