New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is designed to trip you up! They make the rules so confusing that half the people end up disqualified for technicalities. I swear NYS Department of Labor wants people to mess up so they don't have to pay benefits.

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Just keep doing your job searches and be honest on your weekly claims. Most disqualifications happen because people try to game the system or don't understand the work search requirements.

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If you're having trouble getting through to NYS Department of Labor to ask more questions about how your benefits are funded, I used Claimyr.com last month when I couldn't reach anyone about my adjudication issue. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how they help you get connected to actual NYS Department of Labor agents. Worked great for getting answers about my specific claim details.

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How much does something like that cost? I've been trying to call NYS Department of Labor for weeks about my job search requirements.

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They focus more on the value of actually reaching someone rather than the cost. Check out their site for details - was worth it for me to finally get real answers.

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The whole system is messed up anyway. Employers pay these taxes then fight tooth and nail to deny legitimate claims, and NYS Department of Labor makes it impossible to reach anyone when you have questions. At least now you know your employer was completely wrong about who pays unemployment taxes.

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If you're having trouble getting through to NYS Department of Labor to check your claim status or ask questions, I had good luck using a service called Claimyr (claimyr.com). They help you get connected to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration when my claim was stuck in adjudication.

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never heard of that but might be worth trying, the phone lines are impossible

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Just want to add that even though minimum wage jobs might not give you a huge weekly benefit, you should still file. Every little bit helps when you're looking for work. Plus if you find part-time work while collecting, you can sometimes still get partial benefits depending on how much you earn.

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Ellie Kim

If you're having trouble reaching the NYS Department of Labor by phone for specific questions, I recently discovered Claimyr (claimyr.com) which helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to speak to someone about your specific situation instead of waiting on hold for hours.

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Interesting, never heard of that service before. The phone lines are definitely impossible to get through to.

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Just want to add that if you were laid off vs fired, it makes a big difference for eligibility. Layoffs are usually straightforward, but if you were terminated for cause you might face a disqualification period. Also, if you have any severance pay, that could affect when your benefits start.

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I was laid off due to company downsizing, so that should be okay. No severance unfortunately. Thanks for mentioning that distinction!

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The whole NYS Department of Labor system is a JOKE! I filed online 3 weeks ago and my claim is still stuck in adjudication with no explanation. No one answers the phones, the website gives you no real information, and they expect you to just wait indefinitely while your bills pile up. This state doesn't care about working people at all!

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I feel you on this. Been waiting 2 weeks myself and getting really anxious about rent.

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Just wanted to say filing online worked fine for me. Took about 20 minutes and I got my determination letter 5 days later. Make sure you answer all the questions honestly and completely - that's probably why some claims get held up in adjudication.

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