New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check on your claim status or get questions answered, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call myself and getting hung up on constantly.

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Thanks, I'll check that out if I run into issues with my claim

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just file anyway, worst case they say no but at least you'll know for sure

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If you're having trouble getting through to NYS Department of Labor by phone, I recently used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to check on my claim status and couldn't get through the regular way.

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Never heard of that but might be worth trying if the phone lines are as bad as everyone says

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Just make sure you keep filing your weekly claims even if your initial claim is still processing. A lot of people miss that step and then have issues getting their back payments. The system is pretty clear about it but people still mess it up somehow.

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mine took like 3 weeks but that was for a simple layoff situation, yours sounds more complicated

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Mei Lin

Just wanted to say I feel your pain on this. The waiting game with NYS Department of Labor is rough and there's really no transparency in their process. I ended up getting approved after 7 weeks but those 7 weeks felt like forever when you're worried about paying rent and bills.

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This whole system is just another way the government squeezes small businesses! We pay taxes, we pay into unemployment, we follow all the rules, and then they punish us for normal business decisions. Meanwhile big corporations get bailouts when they lay off thousands. It's completely backwards.

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I mean I get your frustration but the unemployment system does help people who lose their jobs through no fault of their own. Maybe the rates could be more fair for seasonal businesses though.

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The good news is that your rate will eventually come back down if you don't have more claims. NYS Department of Labor uses a rolling average so once those layoffs age out of the calculation period, your experience rating should improve. Just try to avoid any more claims if possible.

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That's somewhat reassuring. Do you know how long it takes for claims to stop affecting your rate?

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I believe it's a 3-year lookback period but don't quote me on that. You'd have to check with NYS Department of Labor or your accountant for the exact timeframe.

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The NYS Department of Labor job search verification has gotten stricter this year. You need to make sure you're meeting all the requirements: 3 contacts per week, documenting the specific position you applied for, and keeping records of any follow-up. If you're still having issues, you can use a service like Claimyr (claimyr.com) to get through to an actual NYS Department of Labor agent - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call yourself.

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Never heard of that service before but might be worth trying. I've been on hold for hours trying to reach someone at NYS Department of Labor.

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Make sure you're not accidentally marking that you refused work or had any earnings. Even putting $0.01 in the earnings field can flag your claim for review when claiming unemployment benefits.

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