New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is so confusing honestly. I've been collecting for 2 months and still not sure if I'm doing the job search thing right. They want 3 activities but what if you apply to 10 jobs in one day - does that count as 10 activities or just 1? And networking events - how do you even document those properly?

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Each job application counts as one activity, so 10 applications = 10 activities. For networking, you document the event name, date, contacts made, etc. Keep it detailed.

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One thing that tripped me up - you have to report ANY income, even if it's just $20 from a side gig. I thought small amounts didn't matter but they reduce your benefits dollar for dollar after the first $50. Better to report everything than get hit with an overpayment later.

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The whole NYS Department of Labor system is a joke! They make it so complicated just to get YOUR OWN MONEY that you paid into the system. Half the time their website crashes when you're trying to file your weekly claim and then they act like it's your fault when payments get delayed.

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yeah tell me about it, last week their site was down for maintenance right when i needed to file my claim

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Just to clarify for everyone - unemployment checks are really unemployment payments now since most people use direct deposit. The payment amount is based on your earnings history over the past 18 months, with a maximum weekly benefit of $504 in NY for 2025. You can receive these payments for up to 26 weeks as long as you continue to meet the job search requirements and file your weekly claims on time.

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wait so being a student doesn't automatically make you ineligible?? I thought you had to be available for full time work to qualify for unemployment benefits. this is news to me

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No, you don't need to be available for full-time work necessarily. You need to be available for suitable work based on your past employment history. If you were working part-time before losing your job, part-time work would be considered suitable. The key is being available during normal business hours and not restricting your job search too much.

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Just make sure you can honestly answer yes to being available for work when you do your weekly claims. That's the big thing they care about.

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Been dealing with this recently and it's frustrating how confusing they make the whole process. If you need to actually talk to someone at NYS Department of Labor about your specific situation, I found this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call and getting busy signals.

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How much does something like that cost though? Seems like it should be free to talk to them about your own benefits.

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I get that, but when you're trying to get answers about your claim and can't get through for days, sometimes it's worth it to actually reach someone who can help. The alternative is sitting on hold forever or never getting through at all.

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The percentage thing is misleading because there are minimums and maximums that affect most people. I think the minimum weekly benefit is like $104 and maximum is $504 for this year. So if you're a higher earner, you're definitely not getting 50% of your actual wages. More like 30-35% once you hit that cap.

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Good point about the cap. I guess I need to calculate both the 50% amount and see if it hits the maximum to know what I'd actually get.

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Just remember you have to file your weekly claims every week and do your job search activities or they'll cut off your benefits even if you qualified for the maximum amount initially.

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The whole NYS Department of Labor system is so confusing!! I wish they would just tell you upfront what you'll get instead of making you guess. Good luck with your claim, hope you get approved quickly and don't have to deal with adjudication delays like so many people here.

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