New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Also remember about standby status if you're temporarily laid off with a specific return date. That's different from regular UI and has different requirements. And if you're in a union, there might be additional considerations for work sharing programs.

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What's the difference between standby and regular unemployment? Do you still have to do job searches on standby?

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The system is so confusing honestly. I applied last month and they're asking for all this documentation about why I left my job when I thought being laid off was straightforward. Now I'm in adjudication for weeks.

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Adjudication can take time especially if there's any question about the circumstances. Make sure you respond to any requests for information quickly to avoid delays in your claim processing.

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The waiting is the worst part honestly. I remember when I filed last year it felt like forever but looking back it was only about 18 days total. Just make sure you keep doing your weekly certifications even if you haven't gotten paid yet - that's really important or it can delay everything even more.

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Don't count on getting anything quickly from NYS Department of Labor. The whole system is a joke and they make you jump through a million hoops just to get what you're entitled to. I've been waiting 3 weeks and still nothing.

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Have you checked if your claim is in adjudication? That can add extra time if they need to verify employment details or separation circumstances.

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS! They make it so hard to quit a terrible job because they know employers will just abuse people otherwise. I've seen people stay in horrible situations just because they can't afford to lose their UI eligibility. It's not right.

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have you tried talking to a lawyer? some employment lawyers do free consultations and they might know if your situation qualifies for good cause

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I had so much trouble getting through to anyone at NYS Department of Labor when my payment was delayed. Spent hours on hold just to get disconnected. Finally found this service called Claimyr that actually got me through to a real person in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI and their site is claimyr.com. Might be worth it if you need to talk to someone about payment issues.

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How much does that cost though? Seems like you shouldn't have to pay extra just to talk to them.

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I was frustrated too but honestly it saved me so much time and stress. Way better than sitting on hold for hours and getting nowhere.

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Just wait it out, it always comes eventually. The system is just slow especially for new claims.

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The system is so confusing! I got unemployment when my restaurant closed permanently during covid but my friend got denied when she was fired from retail for 'attitude problems.' Sometimes it feels like they just pick and choose randomly.

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It's not random, but the line between fireable offense and misconduct can be blurry. Attitude problems might not rise to the level of misconduct unless it was really severe or documented.

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Also remember you need to have earned enough wages during your base period and be able and available to work. They'll check your work history going back about 18 months to see if you meet the financial requirements.

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