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I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. Spent hours calling and either got busy signals or got disconnected after waiting forever. Finally found this service called Claimyr that actually got me connected to a real person at NYS Department of Labor. You can check it out at claimyr.com - they even have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made my life so much easier when I needed to verify some information about my weekly claims.
File as soon as possible! There's a waiting week before benefits start, and the sooner you apply the sooner your claim gets processed. With your work history at the retail job, you should definitely qualify. Just make sure you keep track of your job search activities since NYS Department of Labor requires you to actively look for work.
If you're having trouble reaching the NYS Department of Labor by phone for specific questions, I recently discovered Claimyr (claimyr.com) which helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to speak to someone about your specific situation instead of waiting on hold for hours.
Just want to add that if you were laid off vs fired, it makes a big difference for eligibility. Layoffs are usually straightforward, but if you were terminated for cause you might face a disqualification period. Also, if you have any severance pay, that could affect when your benefits start.
If you do get fired and NYS Department of Labor initially denies your claim, don't give up! You have the right to appeal their decision. I had to go through the appeal process when I got terminated and it was worth it. The hearing officer was fair and looked at all the evidence. Just make sure you file your weekly claims even during the appeal process.
If you need to reach someone at NYS Department of Labor to check on your claim status or get help with the process, I found this service called Claimyr that actually gets you through to a real agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks and this got me connected within a day to resolve my adjudication issue.
The whole system is designed to trip you up! They make the rules so confusing that half the people end up disqualified for technicalities. I swear NYS Department of Labor wants people to mess up so they don't have to pay benefits.
Ian Armstrong
If you're having trouble getting through to NYS Department of Labor to ask more questions about how your benefits are funded, I used Claimyr.com last month when I couldn't reach anyone about my adjudication issue. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how they help you get connected to actual NYS Department of Labor agents. Worked great for getting answers about my specific claim details.
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Eli Butler
•How much does something like that cost? I've been trying to call NYS Department of Labor for weeks about my job search requirements.
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Ian Armstrong
•They focus more on the value of actually reaching someone rather than the cost. Check out their site for details - was worth it for me to finally get real answers.
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Marcus Patterson
The whole system is messed up anyway. Employers pay these taxes then fight tooth and nail to deny legitimate claims, and NYS Department of Labor makes it impossible to reach anyone when you have questions. At least now you know your employer was completely wrong about who pays unemployment taxes.
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