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I had this exact problem last year and couldn't get through to NYS Department of Labor on the phone for weeks. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look at my wage history and confirm I could file a new claim.
sounds too good to be true but honestly anything is better than trying to call nys department of labor myself
I've been trying to get through to the NYS Department of Labor for weeks to ask questions about my claim and the phone system is impossible! Does anyone know if there's a way to actually talk to a human being there? The automated system just hangs up on me every time.
Really? That sounds too good to be true but I'm desperate at this point. Did they charge you a lot?
They focus on getting you connected rather than making it expensive. Way better than calling 200 times and getting nowhere like I was doing before.
The unemployment rate is just a number that doesn't reflect how BROKEN the whole system is!! I've been dealing with NYS Department of Labor adjudication for 2 months and they keep asking for the same documents over and over. The rate could be 1% and their system would still be a nightmare to deal with.
same here, the adjudication process is ridiculous
Same boat here - filed 2 weeks ago and still waiting. The uncertainty is the worst part when you're counting on that money.
Same boat here - filed 2 weeks ago and nothing yet. At least we're not alone in this waiting game I guess.
ugh this system is designed to make you feel like garbage about yourself. the hoops they make you jump through with the job search requirements and all that paperwork... its like they want you to give up and stop claiming benefits. hang in there, youre not alone in feeling this way
I feel you on this one. When I was unemployed I basically had to treat taking care of my mental health like a part time job. Exercise helped a lot even if it was just walking around the block. Also maybe look into whether your area has any free mental health resources or support groups specifically for people who are unemployed.
Sophia Clark
The WORST type is when they hit you with an overpayment notice on top of everything else. Like not only did they decide you shouldn't have gotten benefits, but now you owe them money back with interest and penalties. That's a nightmare scenario that can follow you for years.
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Chloe Mitchell
•Oh god I hadn't even thought about that possibility. Do they always do overpayment demands when they reverse a decision?
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Michael Adams
•Not always, but it can happen depending on the circumstances and how long you received benefits before the disqualification was determined. That's why it's so important to appeal quickly if you disagree with their decision.
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Katherine Harris
been there with the stress and waiting. whatever type of case you have just make sure you keep all your documentation organized. emails, text messages, witness statements, everything. the appeals process is all about having proof to back up your side of the story
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