New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a nightmare trying to get through to NYS Department of Labor to ask about my benefit calculation last year. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was so much easier than trying to call myself.

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How much did that cost though? I hate paying for something that should be free government service.

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I get that frustration but honestly it was worth it for me. The time I saved and stress I avoided trying to get through on my own made it worthwhile. Plus the agent was able to answer questions I couldn't find answers to online.

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Just want to add that the maximum can change each year so always check the current rates. Also restaurant workers sometimes have issues with the way tips are reported affecting their benefit calculation, so make sure all your tip income was properly reported to get the full benefit amount you're entitled to.

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The technical definition matters for certain programs and statistics. Your unemployment spell starts when you become unemployed and ends when you return to work, not when you start or stop filing claims. If you need to reach someone at NYS Department of Labor to clarify this for your specific situation, I had good luck using Claimyr (claimyr.com) to get through their phone system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call directly.

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Wait is that legit? I've been trying to get through to NYS Department of Labor for weeks about my adjudication issues

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Yeah it's real, basically helps you navigate their phone system. I used it when I needed to check on my claim status and couldn't get through the normal way.

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The whole system is so confusing with all these technical terms!! Why can't they just ask 'how long have you been out of work' instead of using fancy terminology like unemployment spell?? Makes it sound like we're casting magic or something

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lol unemployment spell does sound pretty mystical when you put it that way

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Wait, so if you quit you can still get unemployment? I thought only people who got fired or laid off could collect benefits. This is confusing.

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You can get benefits if you quit for 'good cause' - things like unsafe working conditions, harassment, discrimination, or significant changes to your job that you didn't agree to. But you have to prove it was good cause, which is why documentation is so important.

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Just wanted to say good luck with your appeal! Hostile work environment is definitely good cause if you can prove it. Make sure you have everything organized before your hearing.

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Had the same confusion when I first filed! If you're having trouble getting through to NYS Department of Labor to ask questions like this, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected.

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Thanks for the tip! I might need that if I run into problems with my claim.

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Just to add - when you're looking at your NYS Department of Labor account, you might see 'UI' used as an abbreviation. Don't let that throw you off. Whether it says unemployment, unemployment insurance, UI, or unemployment benefits, it's all the same program and the same money.

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The unemployment system in this state is such a joke! They make you jump through hoops and then half the time they side with the employer anyway even when they fired you for bogus reasons. I got denied initially when I was fired for 'poor performance' which was really just my boss not liking me. Had to appeal and it took 4 months to get approved. File anyway but don't get your hopes up that it'll be quick or easy.

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Ugh same experience here! Makes you wonder why we pay into the system if they make it so hard to actually get benefits.

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One thing I learned the hard way - make sure you're looking for work and keeping a job search log from day one, even while your claim is pending. NYS Department of Labor requires you to make at least 3 job contacts per week and they can ask for proof at any time. I almost got in trouble because I thought I didn't need to job search until my claim was approved.

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