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The technical definition matters for certain programs and statistics. Your unemployment spell starts when you become unemployed and ends when you return to work, not when you start or stop filing claims. If you need to reach someone at NYS Department of Labor to clarify this for your specific situation, I had good luck using Claimyr (claimyr.com) to get through their phone system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call directly.
The whole system is so confusing with all these technical terms!! Why can't they just ask 'how long have you been out of work' instead of using fancy terminology like unemployment spell?? Makes it sound like we're casting magic or something
Wait, so if you quit you can still get unemployment? I thought only people who got fired or laid off could collect benefits. This is confusing.
Had the same confusion when I first filed! If you're having trouble getting through to NYS Department of Labor to ask questions like this, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected.
The unemployment system in this state is such a joke! They make you jump through hoops and then half the time they side with the employer anyway even when they fired you for bogus reasons. I got denied initially when I was fired for 'poor performance' which was really just my boss not liking me. Had to appeal and it took 4 months to get approved. File anyway but don't get your hopes up that it'll be quick or easy.
One thing I learned the hard way - make sure you're looking for work and keeping a job search log from day one, even while your claim is pending. NYS Department of Labor requires you to make at least 3 job contacts per week and they can ask for proof at any time. I almost got in trouble because I thought I didn't need to job search until my claim was approved.
Rajan Walker
I had such a nightmare trying to get through to NYS Department of Labor to ask about my benefit calculation last year. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was so much easier than trying to call myself.
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Nadia Zaldivar
•How much did that cost though? I hate paying for something that should be free government service.
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Rajan Walker
•I get that frustration but honestly it was worth it for me. The time I saved and stress I avoided trying to get through on my own made it worthwhile. Plus the agent was able to answer questions I couldn't find answers to online.
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Lukas Fitzgerald
Just want to add that the maximum can change each year so always check the current rates. Also restaurant workers sometimes have issues with the way tips are reported affecting their benefit calculation, so make sure all your tip income was properly reported to get the full benefit amount you're entitled to.
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