New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - I thought unemployment was like welfare and didn't count as income? This is my first time ever filing for UI and nobody told me about taxes when I applied.

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No, unemployment insurance benefits are definitely taxable income. It's not welfare - you earned these benefits through your previous employment and payroll taxes. The confusion is understandable but you'll need to include it on your tax return.

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ugh same boat here, got about $8000 in benefits last year and just found out about the tax thing. Anyone know roughly what percentage I should expect to owe?

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If you're having trouble reaching NYS Department of Labor to ask more questions about this, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed clarification on my claim status.

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Interesting, never heard of that before. The phone lines are always so busy.

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Just file already! You paid into this system through your paychecks too (it's not just employer taxes). You earned these benefits. Don't let some misunderstanding about how it works stop you from getting help you need.

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The whole NYS Department of Labor system is a JOKE. They make you jump through hoops for weeks while you're trying to pay bills and survive. Two to three weeks is ridiculous when people need money immediately after losing their job. Other states process claims much faster but NY seems to enjoy making people suffer.

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I feel you on the frustration but honestly 2-3 weeks isn't that unusual compared to what I've heard from friends in other places

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Just want to add that if you had any separation issues like being fired or quitting, that's when it takes longer because they have to do an adjudication review. Also make sure your employer responded to their inquiry - sometimes delays happen because the employer doesn't send back their paperwork to NYS Department of Labor on time.

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The NYS Department of Labor system has gotten SO much better since the pandemic mess. Back then it was a nightmare but now the online portal is actually user-friendly. My only advice is don't wait - file as soon as possible because there's a waiting week before benefits start anyway. And definitely start documenting your job search activities right away even if you haven't been approved yet.

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Just be really careful about answering the questions accurately, especially about why you're unemployed. If you put anything that suggests you quit or were fired for misconduct, it can delay or deny your claim. Since you said you were laid off, you should be fine, but double-check that your employer coded it correctly as a layoff and not a termination.

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just go online and fill out the form its not that hard lol took me like 15 minutes

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Thanks, hoping it goes smoothly for me too. Did you have any issues with the job search requirements or weekly claims after filing?

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Same boat as you last month. The NYS Department of Labor website can be overwhelming at first but once you get through the initial filing it gets easier. Make sure you have your employer's information handy including their unemployment insurance account number if you can find it on your pay stubs. Also be prepared to answer questions about why you lost your job - be honest because they'll verify everything with your employer anyway.

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