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Been dealing with this recently and it's frustrating how confusing they make the whole process. If you need to actually talk to someone at NYS Department of Labor about your specific situation, I found this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call and getting busy signals.
How much does something like that cost though? Seems like it should be free to talk to them about your own benefits.
The percentage thing is misleading because there are minimums and maximums that affect most people. I think the minimum weekly benefit is like $104 and maximum is $504 for this year. So if you're a higher earner, you're definitely not getting 50% of your actual wages. More like 30-35% once you hit that cap.
The system is SO broken honestly. I've been fighting with NYS Department of Labor for weeks about my claim and they keep giving me different answers every time I finally get through to someone. Good luck getting anyone on the phone without waiting hours. And don't even get me started on their website crashing all the time when you're trying to file your weekly claim.
Yeah the phone system is a nightmare. That's why people are using services like that Claimyr thing to get through. Worth it when you're dealing with claim issues.
this whole system is backwards! why should someone with more education have a harder time getting unemployment help? the computer algorithms probably flag people with advanced degrees as flight risks or something. its all messed up
I had the same confusion when I first applied! UI is just the technical term. When you're on the phone with NYS Department of Labor agents, they'll say UI. When you're talking to friends, you'll probably just say unemployment. Same program, different names. Make sure you file within the first week of being unemployed to avoid any delays.
If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your UI claim, I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier than sitting on hold for hours just to get hung up on.
CosmicCommander
wait so being a student doesn't automatically make you ineligible?? I thought you had to be available for full time work to qualify for unemployment benefits. this is news to me
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Yara Nassar
•No, you don't need to be available for full-time work necessarily. You need to be available for suitable work based on your past employment history. If you were working part-time before losing your job, part-time work would be considered suitable. The key is being available during normal business hours and not restricting your job search too much.
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Natasha Volkova
Just make sure you can honestly answer yes to being available for work when you do your weekly claims. That's the big thing they care about.
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