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I had such a nightmare trying to get through to NYS Department of Labor to ask about my benefit calculation last year. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was so much easier than trying to call myself.
Just want to add that the maximum can change each year so always check the current rates. Also restaurant workers sometimes have issues with the way tips are reported affecting their benefit calculation, so make sure all your tip income was properly reported to get the full benefit amount you're entitled to.
I had trouble reaching NYS Department of Labor during my layoff situation last year - kept getting busy signals and disconnected calls. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers about my claim status when the online system wasn't updating.
Just remember they also deduct taxes if you elect to have them taken out. I made the mistake of not having taxes withheld and owed a bunch at tax time. You can change this anytime though through your online account.
Good point! I did elect to have the 10% federal tax withheld but wasn't sure about state taxes. Do they withhold NY state taxes automatically?
The whole system is designed to confuse people I swear. They could make this so much clearer on the website instead of using all this bureaucratic language that nobody understands.
I had such a hard time getting through to anyone at NYS Department of Labor when my claim got stuck in adjudication. Spent hours calling and either got busy signals or got disconnected. Finally found this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I needed to get my case reviewed.
CosmicCadet
Wait, are you sure you filled out the separation reason correctly? Sometimes if the employer reports it wrong or if there was any voluntary aspect to the closure process, it can affect your eligibility. Did you check what your employer reported as the reason for separation?
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Carmen Reyes
•How do I check what they reported? I just know we got the WARN notice 60 days before and then they shut down exactly when they said they would.
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Liam O'Connor
Been there! The key is the appeal hearing - that's where you can present all your evidence about the closure being involuntary. Bring the WARN notice, any company communications about the shutdown, and if possible, testimony from other laid-off workers. The initial denial might just be a processing error.
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