New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole unemployment system is such a mess, even when you qualify its like pulling teeth to get your money

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I was laid off 3 months ago and still collecting benefits fine. The weekly certification is pretty straightforward once you get used to it. Just make sure you report any part-time work if you pick up gig jobs while looking for full-time work.

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Good to know! How long can you typically collect for?

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Up to 26 weeks for regular unemployment benefits, but it depends on your work history and how much you earned.

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I had similar confusion when I was dealing with my unemployment claim last year. Couldn't get through to anyone at NYS Department of Labor for weeks to ask about this stuff. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me a lot of headache trying to get answers about my job search requirements.

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How does that work exactly? I've been trying to call for days but can never get through.

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Basically they help you get past the busy signals and connect with an actual person at NYS Department of Labor. Way easier than sitting on hold for hours or getting disconnected.

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the whole system is so confusing they should just tell you exactly what to do instead of making you guess about unemployment rates and stuff

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ugh the my.ny.gov website is so confusing though. took me forever to find the actual unemployment section and then i kept getting error messages when trying to submit

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I had the same problem! The site crashed on me twice during my application. I had to call NYS Department of Labor to finish it over the phone but good luck getting through - the wait times are insane.

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Actually, if you're having trouble reaching NYS Department of Labor by phone, I used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of being on hold when I needed to check my claim status.

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Make sure you have a good reason for leaving your job too. If you quit without good cause or got fired for misconduct, you probably won't qualify. The application will ask about your separation reason and NYS Department of Labor will verify with your employer.

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I was laid off due to company downsizing, so I think I should be okay on that front.

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same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days

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Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.

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The NYS Department of Labor system is honestly confusing about this stuff. I spent forever trying to figure out which application to fill out. If you're having trouble getting through to them by phone (which you probably will), I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. Made the whole process way less stressful than sitting on hold for hours.

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Never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly. Those wait times are insane.

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Just apply for regular unemployment insurance through my.ny.gov - that's what 99% of people need. Don't overthink it. The system will tell you if you're not eligible for something. I made the mistake of researching too much instead of just filing and it delayed my claim by weeks.

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Good point, I'll just start the application tonight and see what happens. Thanks everyone!

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