Pay nothing until a live NYDOL agent is on the phone with you.
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.
$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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If you're having trouble reaching someone at NYS Department of Labor to ask specific questions about your transition back to work, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I needed to clarify some confusing rules about reporting my new job.
Interesting, I've been trying to call for weeks but can never get through. Did you have to pay for that service?
just stop filing when you start working full time its not that complicated. the system will figure itself out
That's not correct advice. You should continue filing and reporting your work until NYS Department of Labor determines you're no longer eligible. Stopping abruptly without proper reporting could cause issues.
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same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days
Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.
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ugh the NYS Department of Labor phone system is impossible to get through to ask questions like this. I've been trying to call for three days about my own claim issue and just get hung up on every time. The website has info but it's confusing when you have specific situations.
Have you tried Claimyr? I used it last month when I couldn't get through to NYS Department of Labor. It's at claimyr.com and they basically get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.
Never heard of that but I'll check it out. At this point I'll try anything to actually talk to someone.
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I had similar confusion when I was dealing with my unemployment claim last year. Couldn't get through to anyone at NYS Department of Labor for weeks to ask about this stuff. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me a lot of headache trying to get answers about my job search requirements.
How does that work exactly? I've been trying to call for days but can never get through.
Basically they help you get past the busy signals and connect with an actual person at NYS Department of Labor. Way easier than sitting on hold for hours or getting disconnected.
Hugo Kass
I had trouble reaching NYS Department of Labor to ask about retraining programs until I found claimyr.com - they help you get through to actual agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number.
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Simon White
•Thanks for the tip! I've been trying to call for weeks about training programs but keep getting disconnected.
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Nasira Ibanez
Just want to add that seasonal unemployment is super common in New York - construction, tourism, agriculture. NYS Department of Labor has specific provisions for seasonal workers but you still have to meet the job search requirements even if you know you'll go back to the same employer next season.
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