New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is honestly confusing about this stuff. I spent forever trying to figure out which application to fill out. If you're having trouble getting through to them by phone (which you probably will), I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. Made the whole process way less stressful than sitting on hold for hours.

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Never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly. Those wait times are insane.

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Just apply for regular unemployment insurance through my.ny.gov - that's what 99% of people need. Don't overthink it. The system will tell you if you're not eligible for something. I made the mistake of researching too much instead of just filing and it delayed my claim by weeks.

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Good point, I'll just start the application tonight and see what happens. Thanks everyone!

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DON'T TRUST THE SYSTEM!!! They'll find any excuse to deny your claim or delay it for months. I've been fighting with NYS Department of Labor for over a year about an overpayment that makes no sense. They claim I owe them $2,800 but won't explain how they calculated it. Save every document and screenshot everything because they will change your information without telling you.

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That's really frustrating but most people don't have those kinds of problems. The system works fine for the majority of claimants.

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Just wanted to add that you'll also need to register for work search once your claim is approved. You'll need to apply for jobs and keep a log of your search activities. The requirements changed recently so make sure you understand what you need to do to maintain your benefits.

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same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days

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Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.

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The whole system is rigged against American workers!! Companies get tax breaks to move jobs overseas while we get unemployment checks that barely cover rent. Globalization is just corporate greed disguised as economic policy. At least NY unemployment benefits are better than some states but it's still not enough to live on long term.

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I think there are pros and cons to globalization but losing manufacturing jobs is definitely a real problem in our area. Make sure you're keeping track of all your job search activities for your weekly claims - NYS Department of Labor requires detailed records now.

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If you're having trouble getting through to NYS Department of Labor to check your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected. Might be worth checking out if you need to talk to someone about your specific calculation.

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Mei Chen

I'll look into that if I can't get answers through the regular website. Thanks for the suggestion!

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The NYS Department of Labor system is so confusing with all these calculations! Why can't they just tell you upfront what you'll get? I spent forever trying to figure out my benefit amount when I filed last month. Still waiting for my first payment too even though my claim was approved.

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