New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, are you sure you filled out the separation reason correctly? Sometimes if the employer reports it wrong or if there was any voluntary aspect to the closure process, it can affect your eligibility. Did you check what your employer reported as the reason for separation?

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How do I check what they reported? I just know we got the WARN notice 60 days before and then they shut down exactly when they said they would.

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Been there! The key is the appeal hearing - that's where you can present all your evidence about the closure being involuntary. Bring the WARN notice, any company communications about the shutdown, and if possible, testimony from other laid-off workers. The initial denial might just be a processing error.

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If you're having trouble reaching someone at NYS Department of Labor by phone, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be easier than trying to rush to the office after work, especially since most claim issues need to be handled by phone agents anyway.

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Never heard of that before. Is it legit? I'm desperate at this point because my adjudication has been pending for weeks.

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Yeah it's legitimate, they just help you navigate the phone system to reach an actual person. Way better than spending hours on hold or driving to an office that might not even be able to help.

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just go early in the morning when they open at 8am if you can take time off work. afternoons are always packed

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The technical definition matters for certain programs and statistics. Your unemployment spell starts when you become unemployed and ends when you return to work, not when you start or stop filing claims. If you need to reach someone at NYS Department of Labor to clarify this for your specific situation, I had good luck using Claimyr (claimyr.com) to get through their phone system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call directly.

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Wait is that legit? I've been trying to get through to NYS Department of Labor for weeks about my adjudication issues

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Yeah it's real, basically helps you navigate their phone system. I used it when I needed to check on my claim status and couldn't get through the normal way.

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The whole system is so confusing with all these technical terms!! Why can't they just ask 'how long have you been out of work' instead of using fancy terminology like unemployment spell?? Makes it sound like we're casting magic or something

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lol unemployment spell does sound pretty mystical when you put it that way

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The NYS Department of Labor system is so confusing about this stuff!! I asked my caseworker about disability and they just said to 'look into it' but gave me no actual guidance. Meanwhile I'm struggling to meet the job search requirements because of my back problems.

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You should definitely document your medical limitations and how they affect your job search. This could be important for both your UI claim and a potential disability application.

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Apply for SSDI immediately - don't wait. The application process is lengthy and you want to get your claim date established. You can continue UI while the disability application is pending, just be honest about your medical limitations when filing your weekly claims. If you're approved for disability retroactively, you may need to repay some unemployment benefits, but it's better than having no income at all.

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This makes sense. Should I mention my disability application to NYS Department of Labor when I file my weekly claims?

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You should be honest about your medical condition and limitations, but you don't necessarily need to volunteer that you've applied for disability unless specifically asked.

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UGH this whole system is so confusing! I've been trying to get through to someone at NYS Department of Labor for days to ask questions about my claim but their phone lines are always busy. Does anyone know a better way to actually talk to a real person there?

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I actually found this service called Claimyr that helps you get through to NYS Department of Labor agents. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It's way easier than sitting on hold for hours. I used it when my claim got stuck in adjudication and finally got answers.

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just file your claim already! worst case scenario your boss contests it and you have to do a phone hearing but if you were really laid off you'll win anyway. dont let fear stop you from getting money you earned

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