New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just be prepared for the system to be a nightmare. took me 6 weeks to get my first payment even though everything was supposedly fine with my claim. the my.ny.gov website crashes constantly and good luck ever talking to a human being

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Same experience here - the whole system is just broken

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Don't forget you'll owe taxes on unemployment benefits! They don't automatically withhold federal taxes unless you request it. I learned this the hard way and owed a bunch at tax time. You can have them withhold 10% when you file your weekly claims.

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If you're having trouble getting through to NYS Department of Labor to check your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected. Might be worth checking out if you need to talk to someone about your specific calculation.

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Mei Chen

I'll look into that if I can't get answers through the regular website. Thanks for the suggestion!

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The NYS Department of Labor system is so confusing with all these calculations! Why can't they just tell you upfront what you'll get? I spent forever trying to figure out my benefit amount when I filed last month. Still waiting for my first payment too even though my claim was approved.

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Wait I'm confused - if I'm working part time while on unemployment, does that time count toward starting a new claim later? I thought you couldn't work while collecting benefits?

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You can work part-time while collecting unemployment as long as you report it on your weekly claims and don't exceed the earnings threshold. Those wages do count toward establishing a new benefit year if you earn enough total.

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This exhaustee status is so confusing! When I hit 26 weeks they just stopped my payments with barely any explanation. Had to figure out everything myself.

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same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days

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Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.

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I had such a hard time getting through to NYS Department of Labor when I was trying to check on my claim status after filing. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference when I needed to verify some information about my termination reason.

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Zara Shah

How much does something like that cost? I'm already stressed about money.

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It's worth checking out their site for details. For me it was definitely worth it since I was getting nowhere calling on my own and needed to get my claim moving.

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File now! I was fired last month for 'performance issues' too and was worried about the same thing. Turned out my employer didn't even contest it. But even if they do, NYS Department of Labor will investigate and make a determination. In the meantime you can still receive benefits pending the decision.

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