New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is rigged anyway. They'll find any excuse to cut benefits whether it's interest rates, budget shortfalls, or whatever. I've been dealing with NYS Department of Labor for years and they always have some new hoop to jump through.

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I think what your friend might have been talking about is how Federal Reserve policy affects employment generally. When they raise rates to cool down inflation, it can lead to job losses as companies cut costs. But like everyone said, once you're approved for UI, your benefits are protected.

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That makes more sense! I was probably overthinking it. As long as I keep filing my weekly claims and doing my job search activities I should be fine.

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I'm dealing with something similar where my hours got cut to basically nothing and my boss is being hostile when I ask for more work. Would that count as constructive discharge? I feel like I'm being forced to quit but technically they haven't fired me.

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Constructive discharge can qualify you for benefits if you can prove the employer made working conditions so intolerable that a reasonable person would feel compelled to quit. Document everything - the hour reductions, hostile behavior, any communications. NYS Department of Labor will review all the evidence during adjudication.

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ugh the whole system is so complicated! why can't they just make it simple - if you worked and paid in you should get benefits period. instead its all these rules and investigations and waiting around for months

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RIGHT?? like i just need to know if i can quit this toxic job and still pay rent

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overpayments are THE WORST part of this whole system... they can come out of nowhere months later and suddenly you owe thousands. I got hit with one because apparently I was supposed to refuse standby work that I didn't even know was available?? Makes no sense

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Standby overpayments are tricky - they usually happen when there's a miscommunication about your availability status or if your employer reports something different than what you filed.

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same thing happened to my cousin last month, turned out to be a mistake on their end but took forever to sort out

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Don't forget she also needs to file her weekly claims every week even if she hasn't found work yet. Missing those weekly certifications can mess up your benefits big time. I learned that the hard way when I forgot to file one week and had to call NYS Department of Labor to fix it.

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Good point! How long did it take to get that sorted out when you called?

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Honestly it was a nightmare trying to get through on the phone. Took me like 2 weeks of trying before I could talk to someone. If she runs into phone issues, I recently heard about this service called Claimyr (claimyr.com) that helps you get through to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if the phone lines are still crazy busy.

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Also make sure she applies ASAP because there's a waiting week and benefits don't start immediately. The sooner she gets her claim in, the sooner she can start receiving payments if she's eligible.

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If you're having trouble getting through to NYS Department of Labor to check on your claim status or get questions answered, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call myself and getting hung up on constantly.

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Thanks, I'll check that out if I run into issues with my claim

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just file anyway, worst case they say no but at least you'll know for sure

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