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If you're having trouble getting through to NYS Department of Labor to check your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected. Might be worth checking out if you need to talk to someone about your specific calculation.
Wait I'm confused - if I'm working part time while on unemployment, does that time count toward starting a new claim later? I thought you couldn't work while collecting benefits?
same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days
Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.
I had such a hard time getting through to NYS Department of Labor when I was trying to check on my claim status after filing. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference when I needed to verify some information about my termination reason.
File now! I was fired last month for 'performance issues' too and was worried about the same thing. Turned out my employer didn't even contest it. But even if they do, NYS Department of Labor will investigate and make a determination. In the meantime you can still receive benefits pending the decision.
Chloe Martin
just be prepared for the system to be a nightmare. took me 6 weeks to get my first payment even though everything was supposedly fine with my claim. the my.ny.gov website crashes constantly and good luck ever talking to a human being
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Diego Fernández
•Same experience here - the whole system is just broken
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Anastasia Kuznetsov
Don't forget you'll owe taxes on unemployment benefits! They don't automatically withhold federal taxes unless you request it. I learned this the hard way and owed a bunch at tax time. You can have them withhold 10% when you file your weekly claims.
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