New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is a nightmare to deal with but you should still file. Getting through to someone on the phone is nearly impossible when you have questions. I've been calling for weeks trying to resolve an issue with my weekly claim and can't get through.

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Have you tried using Claimyr? I found out about it when I was having trouble reaching someone at NYS Department of Labor. They help you get through to an actual agent - there's a video demo at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. It saved me hours of trying to call myself.

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Never heard of that but I'll check it out. At this point I'm willing to try anything to talk to a real person!

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definitely file! worst case they say no but if you don't try you get nothing. the weekly claims are easy once you get used to it

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I understand the frustration, but the work authorization requirement exists because unemployment benefits are considered a form of public assistance. If you're having trouble reaching local assistance programs, I've heard some people mention using a service called Claimyr (claimyr.com) to help get through to government agencies when phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works for connecting with agencies.

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Thanks for the suggestion, though I don't think that would help with my specific situation since I'm not eligible for unemployment anyway.

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Just wanted to add that some states have their own worker assistance programs that might have different eligibility requirements than federal unemployment. It might be worth checking if NY has anything like that, though I'm not sure.

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New York doesn't have a separate state unemployment program with different work authorization requirements. All unemployment insurance in NY goes through NYS Department of Labor and follows federal guidelines.

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If you're having trouble reaching NYS Department of Labor to ask about work search requirements, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck on hold for hours trying to get answers about my job search log, but with their help I actually spoke to someone within 20 minutes.

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Interesting, I might check that out. The phone lines are always busy when I try to call.

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Never heard of that but anything to avoid sitting on hold for 3 hours sounds good to me lol

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The whole system is rigged anyway. They talk about low unemployment but then make it impossible to actually get benefits when you need them. I spent 6 weeks in adjudication last year for no reason.

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same boat here, the 'low unemployment' thing is misleading because it counts part-time jobs and gig work as employed

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Exactly! Plus it doesn't account for people who gave up looking or are underemployed. The statistics don't tell the whole story of what it's actually like out there job hunting.

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Don't stress about the unemployment rate affecting your claim. I've been through this before and NYS Department of Labor processes claims based on your individual eligibility, not economic indicators. Just keep filing your weekly claims and documenting your job search activities. The rate being low might actually mean more job postings to apply to for your work search requirement.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my waiting week. The phone lines are always busy and the website doesn't always have clear answers. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made a huge difference in getting my questions answered quickly.

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That sounds helpful! I've been trying to call for days with no luck. Did they charge you for the service?

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They do charge a fee but honestly it was worth it to actually talk to someone who could explain the waiting week criteria properly instead of being stuck on hold forever.

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just went through this myself last month - the waiting week thing is standard procedure. you file, you wait, you get paid starting week 2. keep doing everything normally and it works out fine

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