New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system has been BROKEN for years! They don't have enough staff, their computer system is from the stone age, and they act like it's OUR fault when claims get stuck. This isn't about economic patterns, it's about bureaucratic incompetence!!

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You're not wrong about the system being outdated. But getting angry doesn't solve the immediate problem of getting claims processed.

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For your specific adjudication issue - sometimes these get stuck when there's a discrepancy in your work history or if a previous employer disputed something. The 3-week timeframe suggests it might be more complex than a simple verification. You should try calling early morning (right at 8am) for better chances of getting through, or use the callback feature if it's available in your area.

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I've tried calling at 8am multiple times and either get busy signal or get disconnected after being on hold. There's no callback feature in my area that I can find.

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The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim status. I spent weeks trying to get through after my forced resignation case went into adjudication. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration honestly.

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How much does something like that cost? I'm already tight on money since I lost my job.

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It's worth checking out their site for details, but honestly the peace of mind of actually reaching someone when you need help with your claim was invaluable for me.

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File your claim ASAP! Even if you're not sure you'll qualify, it's better to get the process started. The worst they can say is no, but if you wait too long you might miss out on benefits you're entitled to. Make sure when you file weekly claims you're actively job searching and keeping track of your job search activities.

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Good point about the job search requirements. Do I need to start looking immediately or can I wait until my claim is approved?

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You should start your job search right away. NYS Department of Labor requires you to be actively seeking work from the first week you file, even during adjudication.

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Are you sure you completed your weekly certification? Even while your claim is pending you need to keep filing your weekly claims or you'll lose those weeks. Also make sure you're doing your job search activities because they can hold up payment if you're not meeting the requirements.

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Yes I've been doing the weekly claims religiously. What are the job search requirements exactly? I've been applying to jobs but maybe not documenting it right?

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You need 3 job search activities per week and keep a log of them. Can be applications, interviews, networking events, etc. NYS Department of Labor can audit this anytime so keep good records.

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The whole NYS Department of Labor system is a JOKE. They make it as hard as possible to get benefits you've already paid into. I've been waiting 6 weeks for my adjudication to resolve and still nothing. Meanwhile bills keep coming and they don't care.

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I feel this so hard. The system is designed to frustrate people into giving up.

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Wait so if my employees collect unemployment that comes out of MY pocket essentially? I thought the government paid for that stuff. This is news to me and not good news

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Not directly out of your pocket, but yes, employers fund the unemployment system through payroll taxes. It's like insurance - you pay premiums (UI taxes) and when claims are filed, your future premiums can increase based on your claim history.

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Just make sure you're classifying workers correctly. Had a friend who got hit with huge penalties because NYS Department of Labor reclassified some of his 1099 contractors as employees retroactively. That opened up a whole can of worms with back taxes and benefit eligibility.

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The whole system is SO confusing and they make it impossible to get through to anyone to ask questions! I've been trying to call NYS Department of Labor for weeks about my own claim status and just get busy signals or hung up on. How is anyone supposed to understand these rules when you can't even talk to a human being???

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Is that legit? I'm desperate at this point but don't want to get scammed.

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Yeah it's real, they just help you get through the phone queue. Much better than sitting on hold for hours or getting disconnected.

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also if you get denied you can appeal but theres like a super short deadline to do it, i think its only 30 days from when they send the determination

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