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The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim status. I spent weeks trying to get through after my forced resignation case went into adjudication. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration honestly.
File your claim ASAP! Even if you're not sure you'll qualify, it's better to get the process started. The worst they can say is no, but if you wait too long you might miss out on benefits you're entitled to. Make sure when you file weekly claims you're actively job searching and keeping track of your job search activities.
Are you sure you completed your weekly certification? Even while your claim is pending you need to keep filing your weekly claims or you'll lose those weeks. Also make sure you're doing your job search activities because they can hold up payment if you're not meeting the requirements.
Yes I've been doing the weekly claims religiously. What are the job search requirements exactly? I've been applying to jobs but maybe not documenting it right?
The whole NYS Department of Labor system is a JOKE. They make it as hard as possible to get benefits you've already paid into. I've been waiting 6 weeks for my adjudication to resolve and still nothing. Meanwhile bills keep coming and they don't care.
Wait so if my employees collect unemployment that comes out of MY pocket essentially? I thought the government paid for that stuff. This is news to me and not good news
The whole system is SO confusing and they make it impossible to get through to anyone to ask questions! I've been trying to call NYS Department of Labor for weeks about my own claim status and just get busy signals or hung up on. How is anyone supposed to understand these rules when you can't even talk to a human being???
Emma Olsen
The NYS Department of Labor system has been BROKEN for years! They don't have enough staff, their computer system is from the stone age, and they act like it's OUR fault when claims get stuck. This isn't about economic patterns, it's about bureaucratic incompetence!!
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Lucas Lindsey
•You're not wrong about the system being outdated. But getting angry doesn't solve the immediate problem of getting claims processed.
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Sophie Duck
For your specific adjudication issue - sometimes these get stuck when there's a discrepancy in your work history or if a previous employer disputed something. The 3-week timeframe suggests it might be more complex than a simple verification. You should try calling early morning (right at 8am) for better chances of getting through, or use the callback feature if it's available in your area.
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Liam Cortez
•I've tried calling at 8am multiple times and either get busy signal or get disconnected after being on hold. There's no callback feature in my area that I can find.
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