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honestly the unemployment system is so broken. they make it nearly impossible to get benefits even when you have legitimate reasons for quitting. good luck dealing with NYS Department of Labor bureaucracy
If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I used a service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to explain my complicated quit situation to someone who could give me real guidance.
The processing improvements are definitely real. NYS Department of Labor streamlined their adjudication workflow and implemented faster payment authorization systems. They also reduced redundant verification steps for established claimants with clean filing histories. If you're filing your weekly claims consistently and meeting job search requirements, the system can now fast-track your payments.
Wait, I'm still having issues with my weekly claims taking forever to process. My account shows pending for 3-4 days every week. Is there something wrong with my claim?
If your weekly claims are still taking that long, you might have a flag on your account that requires manual review. I had this problem and couldn't get through to anyone at NYS Department of Labor for weeks. Finally used claimyr.com to get connected to an actual agent who explained the issue. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out I had an old work separation that needed clarification even though it was from months ago.
The NYS Department of Labor system is so confusing about this stuff. I called their customer service line like 15 times trying to get through to ask about filing deadlines and could never reach anyone. If you're having trouble getting through to them directly, I actually used this service called Claimyr (claimyr.com) that helped me connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Made the whole process way less stressful.
I had such a hard time getting through to NYS Department of Labor to ask this exact question! Their phone lines are always busy and when I finally got through, I was on hold for 2 hours. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to call myself.
Wait I'm confused about something similar - if I'm working 35 hours a week but making way less than my old job, do I still qualify for anything? I thought unemployment was only if you're completely out of work.
Aidan Hudson
Just make sure you keep detailed records of EVERYTHING if you do apply. NYS Department of Labor will ask for proof of your work search efforts, documentation of your reduced hours, and records of all income including freelance payments. I learned this the hard way when they requested an audit of my claim six months later.
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Emma Swift
•What kind of work search records do they want? Like do I need to save every job application confirmation email?
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Zoe Wang
ugh the whole system is so confusing!! I'm in a similar boat with reduced hours but I'm terrified to apply because I don't want to mess anything up and owe them money later. Why can't they just have clear guidelines posted somewhere instead of making us guess??
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