New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just make sure you keep detailed records of EVERYTHING if you do apply. NYS Department of Labor will ask for proof of your work search efforts, documentation of your reduced hours, and records of all income including freelance payments. I learned this the hard way when they requested an audit of my claim six months later.

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What kind of work search records do they want? Like do I need to save every job application confirmation email?

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ugh the whole system is so confusing!! I'm in a similar boat with reduced hours but I'm terrified to apply because I don't want to mess anything up and owe them money later. Why can't they just have clear guidelines posted somewhere instead of making us guess??

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honestly the unemployment system is so broken. they make it nearly impossible to get benefits even when you have legitimate reasons for quitting. good luck dealing with NYS Department of Labor bureaucracy

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While the system can be frustrating, people do successfully get unemployment after quitting for good cause. The key is having solid documentation and understanding the process.

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If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I used a service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to explain my complicated quit situation to someone who could give me real guidance.

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How much does something like that cost? I'm already worried about money if I quit.

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They focus on getting you connected rather than charging huge fees. Worth checking out the demo to see if it makes sense for your situation.

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The processing improvements are definitely real. NYS Department of Labor streamlined their adjudication workflow and implemented faster payment authorization systems. They also reduced redundant verification steps for established claimants with clean filing histories. If you're filing your weekly claims consistently and meeting job search requirements, the system can now fast-track your payments.

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Wait, I'm still having issues with my weekly claims taking forever to process. My account shows pending for 3-4 days every week. Is there something wrong with my claim?

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If your weekly claims are still taking that long, you might have a flag on your account that requires manual review. I had this problem and couldn't get through to anyone at NYS Department of Labor for weeks. Finally used claimyr.com to get connected to an actual agent who explained the issue. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out I had an old work separation that needed clarification even though it was from months ago.

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The faster processing is nice but I'm still frustrated with the job search requirements. Having to log 3 contacts per week feels excessive when there aren't that many relevant openings in my field.

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The NYS Department of Labor system is so confusing about this stuff. I called their customer service line like 15 times trying to get through to ask about filing deadlines and could never reach anyone. If you're having trouble getting through to them directly, I actually used this service called Claimyr (claimyr.com) that helped me connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Made the whole process way less stressful.

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Never heard of that but might be worth checking out. Those phone lines are impossible to get through on.

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Just file online and stop overthinking it! The worst they can say is no but at least you'll know for sure.

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I had such a hard time getting through to NYS Department of Labor to ask this exact question! Their phone lines are always busy and when I finally got through, I was on hold for 2 hours. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to call myself.

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Never heard of that but might try it. The NYS Department of Labor phone system is absolutely terrible.

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Wait I'm confused about something similar - if I'm working 35 hours a week but making way less than my old job, do I still qualify for anything? I thought unemployment was only if you're completely out of work.

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At 35 hours you're probably considered employed rather than underemployed for benefit purposes. NYS Department of Labor typically considers 30+ hours as full-time employment, which would disqualify you from unemployment benefits.

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