New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH this is so frustrating! I've been trying to get through to NYS Department of Labor for WEEKS about my own claim and their phone system is impossible. Every time I call I either get disconnected or sit on hold for hours. Has anyone found a way to actually talk to a real person there?

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I had the same problem until someone told me about Claimyr (claimyr.com). It's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but I was able to get through in like 20 minutes after weeks of trying myself. Really helped me resolve my adjudication issue.

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Interesting, I'll check that out. At this point I'm willing to try anything to get answers about my claim status.

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Just want to add - make sure you understand the difference between being fired for cause vs. being laid off. If your hours are getting cut that badly, they might actually be laying you off rather than firing you, which would definitely make you eligible for benefits. Also remember you have to do your weekly claims and job search requirements even while your initial claim is being reviewed.

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Good point about the layoff vs firing distinction. They haven't officially said anything about layoffs but with how much they've cut everyone's hours it almost feels like they're trying to force people to quit.

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I had a nightmare trying to reach NYS Department of Labor when I got disqualified for something I thought was wrong. Spent weeks calling and never got through. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I needed to appeal my disqualification.

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never heard of that service, does it actually work or is it just another scam?

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It worked for me. I was skeptical too but was desperate to talk to someone at NYS Department of Labor about my appeal deadline.

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being in school full time can also disqualify you unless you meet certain exceptions. NYS Department of Labor wants to see that you're available for full time work

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When I had trouble reaching someone at NYS Department of Labor to get my questions answered about eligibility, I used this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand my benefits better once I could talk to someone who knew the system.

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That sounds helpful! I've been dreading trying to call them because I heard the wait times are horrible.

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Just to add - unemployment insurance also includes job training and placement services through the NYS Department of Labor. It's not just about collecting checks. They want to help you find new employment as quickly as possible. Some people qualify for extended benefits during high unemployment periods, and there are special programs for things like trade adjustment assistance if your job was lost to foreign competition.

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I'm dealing with something similar - got let go two weeks ago and I've been calling NYS Department of Labor every day trying to get through to someone to ask about my specific situation. The phone system is absolutely terrible, I've been hung up on probably 15 times. Has anyone found a way to actually talk to a human there? I have so many questions about the job search requirements and whether my termination reason will disqualify me.

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I had the same problem with reaching them until someone here recommended using Claimyr (claimyr.com). It's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. I was skeptical at first but it actually worked - got through to someone within a few hours instead of days of trying myself. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you're stuck.

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The whole system is designed to discourage people from filing honestly. They make it confusing on purpose so fewer people claim benefits. I got fired for 'attendance issues' which was complete BS - I had documented medical reasons for my absences but they didn't care. Still got approved after a long adjudication process but the stress of not knowing for 6 weeks was awful.

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How long did your adjudication take? I'm worried about how I'll pay rent if this drags on for months.

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Mine was about 6 weeks but I've heard of people waiting 8-10 weeks. The key is to respond to any requests for information immediately and keep filing your weekly claims even while it's pending.

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ugh the whole system is confusing. i thought you got kicked off after 3 months but my cousin has been on it for like 6 months last year?? makes no sense

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Your cousin might have been on extended benefits or pandemic programs that were available in 2020-2022. Regular unemployment in NY is up to 26 weeks now.

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Just keep filing and don't overthink it. The system will tell you if there's a problem. I made it through my full 26 weeks last year without any issues as long as I kept up with the weekly claims and job search requirements.

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