


Ask the community...
This whole system is broken. Three weeks is nothing - I know people who waited 3+ months last year. NYS Department of Labor is understaffed and overloaded and they don't care about us regular people trying to survive.
One thing that might help - make sure you're checking for any correspondence in your online account daily. Sometimes they request additional documents and if you miss the deadline, it can add weeks to your processing time. Also verify that your direct deposit information is correct so there are no delays when your benefits are approved.
If you're having trouble getting through to NYS Department of Labor to check on your claim status, I used a service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in adjudication limbo and needed answers.
THE NYS DEPARTMENT OF LABOR PAYMENT SYSTEM IS SO FRUSTRATING!!! I've been waiting 3 weeks for my first payment and every time I call they say 'it's processing' - like what does that even mean?? How long does processing take???
If you're having trouble getting through to NYS Department of Labor by phone, I had success using a service called Claimyr that gets you connected to actual agents without the endless hold times. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was stuck in phone hell for weeks trying to resolve an adjudication issue until someone here recommended it.
The NYS Department of Labor system is such a MESS. They close offices randomly, the website crashes constantly, and good luck ever reaching a human on the phone. How are people supposed to survive when the system designed to help us is completely broken?
Noah Irving
I had a similar situation last year - worked part-time retail and wasn't sure if I qualified. Turned out I did! The key thing is having enough wages in your base period. If you're having trouble getting through to the NYS Department of Labor phone lines (which is super common), I actually used a service called Claimyr that helped me get connected to an agent quickly. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to call myself.
0 coins
Vanessa Chang
•Never heard of that service but honestly anything that helps with those impossible phone lines sounds good to me
0 coins
Madison King
Just wanted to say good luck! I was in the exact same boat a few months ago and was so worried I wouldn't qualify. Everything worked out fine and my benefits started within 3 weeks. The hardest part is just getting started with the application.
0 coins