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If you're having trouble reaching NYS Department of Labor to check on your claim status, I had good luck with this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim got stuck in adjudication for weeks.
wait so if unemployment is only 3.7% why is it so hard to find work right now?? this doesn't make sense to me
I've been dealing with NYS Department of Labor for 3 months now and honestly the national unemployment rate is the LEAST of their concerns. They're understaffed, their computer systems are ancient, and they don't care how long you wait. 3.7% unemployment means nothing when the agency processing your claim is dysfunctional!
This whole system is broken. Three weeks is nothing - I know people who waited 3+ months last year. NYS Department of Labor is understaffed and overloaded and they don't care about us regular people trying to survive.
One thing that might help - make sure you're checking for any correspondence in your online account daily. Sometimes they request additional documents and if you miss the deadline, it can add weeks to your processing time. Also verify that your direct deposit information is correct so there are no delays when your benefits are approved.
If you're having trouble getting through to NYS Department of Labor to check on your claim status, I used a service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in adjudication limbo and needed answers.
GalaxyGazer
I had issues reaching someone at the IRS about FUTA questions last year. Ended up using Claimyr to get through to an agent - they have a service for calling federal agencies too, not just the NYS Department of Labor. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
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Oliver Wagner
•How much does that cost? Seems like it might be worth it to avoid the phone tree nightmare.
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GalaxyGazer
•It's pretty reasonable considering the time you save. Much better than spending half a day trying to get through to a human.
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Natasha Kuznetsova
Just a heads up - make sure you're also staying current with your NYS Department of Labor quarterly reports and payments. They're completely separate from FUTA but if you fall behind on state unemployment taxes it can mess up your federal credit like someone mentioned above.
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