New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

same thing happened to me but it was just because I had two part time jobs and they needed to verify which one I lost benefits for. filled out the forms and was back to normal in like 10 days

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Don't panic yet! Fact-finding just means they need more information. The key is to respond to any requests for documentation as quickly as possible. Keep copies of everything you submit and check your account daily for updates. Most fact-finding investigations are routine verification processes, not fraud investigations.

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I've been on unemployment twice and both times barely covered my expenses. The first time I had to move back in with family because $190/week wasn't cutting it. The second time I was getting $340 which was better but still had to pick up gig work just to survive. The system assumes you have other resources or savings which most of us don't.

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Check if you qualify for SNAP benefits too, that can help with groceries. Also look into your local food banks. I know it sucks having to use these programs but unemployment really isn't meant to replace your full income unfortunately.

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Thanks, I'll look into SNAP. Never thought I'd need food assistance but here we are.

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Wait I'm confused - if I'm working part time while on unemployment, does that time count toward starting a new claim later? I thought you couldn't work while collecting benefits?

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You can work part-time while collecting unemployment as long as you report it on your weekly claims and don't exceed the earnings threshold. Those wages do count toward establishing a new benefit year if you earn enough total.

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This exhaustee status is so confusing! When I hit 26 weeks they just stopped my payments with barely any explanation. Had to figure out everything myself.

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Just to clarify - you also need to have worked in at least 2 quarters during your base period. So having wages spread across different quarters helps with eligibility. When you file your claim, the NYS Department of Labor system will automatically calculate if you meet the monetary requirements based on your wage records from all employers who reported your earnings.

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What if you can't get through to NYS Department of Labor to check your wage records? I've been trying to call for days and keep getting disconnected.

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I had the same problem with calling NYS Department of Labor. Tried for weeks to get through about my base period wages. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to look up my wage history immediately and confirm my eligibility.

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Don't stress too much about it. When you apply online through my.ny.gov, the system will tell you right away if you meet the monetary requirements. It pulls from all your reported wages automatically. Just make sure you have your Social Security number and employment history ready when you file.

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just quit and apply anyway, worst they can do is say no

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That's not good advice. If you quit without proper documentation or good cause, you could be disqualified and have to wait weeks or months before becoming eligible. Better to prepare properly first.

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The hour reduction alone might qualify you. When they cut you from full-time to part-time like that, it can be considered constructive dismissal. Make sure you have your old schedule in writing and the new one too. NYS Department of Labor takes substantial changes in working conditions seriously during their review process.

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Good point about the schedule documentation. I should screenshot my current schedule and get a copy of my original job offer that showed 40 hours.

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