New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation last year - worked part-time retail and wasn't sure if I qualified. Turned out I did! The key thing is having enough wages in your base period. If you're having trouble getting through to the NYS Department of Labor phone lines (which is super common), I actually used a service called Claimyr that helped me get connected to an agent quickly. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to call myself.

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Never heard of that service but honestly anything that helps with those impossible phone lines sounds good to me

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Just wanted to say good luck! I was in the exact same boat a few months ago and was so worried I wouldn't qualify. Everything worked out fine and my benefits started within 3 weeks. The hardest part is just getting started with the application.

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This whole system is broken. Three weeks is nothing - I know people who waited 3+ months last year. NYS Department of Labor is understaffed and overloaded and they don't care about us regular people trying to survive.

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I feel your frustration but that's not really helpful to someone asking for timeline expectations.

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One thing that might help - make sure you're checking for any correspondence in your online account daily. Sometimes they request additional documents and if you miss the deadline, it can add weeks to your processing time. Also verify that your direct deposit information is correct so there are no delays when your benefits are approved.

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If you're having trouble getting through to NYS Department of Labor to check on your claim status, I used a service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in adjudication limbo and needed answers.

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is that legit? I'm so desperate at this point I'll try anything to get through to someone

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Yeah it's real, they basically help you get through the phone queues. Saved me hours of trying to call myself.

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just apply already! worst case they say no and you appeal it. I got denied first time because of some paperwork issue but got it sorted out on appeal. you're overthinking this

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You're probably right, I just don't want to mess anything up. Did the appeal process take long?

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THE NYS DEPARTMENT OF LABOR PAYMENT SYSTEM IS SO FRUSTRATING!!! I've been waiting 3 weeks for my first payment and every time I call they say 'it's processing' - like what does that even mean?? How long does processing take???

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first payments always take longer because they have to verify everything, usually 2-3 weeks is normal for the initial one

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Same boat here! Certified Sunday night and checking my bank account every hour lol. The anxiety is real when you're depending on this money.

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If you're having trouble getting through to NYS Department of Labor by phone, I had success using a service called Claimyr that gets you connected to actual agents without the endless hold times. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was stuck in phone hell for weeks trying to resolve an adjudication issue until someone here recommended it.

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That sounds too good to be true honestly. How much does something like that cost?

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I was skeptical too but it actually worked. I'd rather not get into pricing here but it was worth it to finally talk to someone who could explain why my claim was pending.

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The NYS Department of Labor system is such a MESS. They close offices randomly, the website crashes constantly, and good luck ever reaching a human on the phone. How are people supposed to survive when the system designed to help us is completely broken?

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I feel you on this. Been trying to get through about my job search requirements for two weeks now.

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