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I had trouble getting through to NYS Department of Labor to ask questions about my appeal. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent who walked me through what documents I needed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful when I could actually talk to someone.
I went through this last year when they said I was fired for misconduct which was total BS. During the appeal hearing I got to tell my side and my former employer had to prove their case too. The judge ruled in my favor and I got all my back benefits. Don't give up if you think the initial decision was wrong!
The unemployment system is so broken anyway, doesn't matter what the rates are if you can't get decent paying jobs. I've been on and off UI for months because everything available pays less than my weekly benefit amount. It's ridiculous.
Make sure he's documenting his job search activities properly in case they ask for that later. NYS Department of Labor requires 3 work search contacts per week and they need to be logged in the system. Also, if his employer contests the claim or doesn't respond quickly, that can definitely cause these long delays. The adjudication process is supposed to investigate all aspects of the separation to make sure he's eligible for benefits.
He's been keeping track of his job applications but didn't know about logging them in the system. Where does he do that exactly?
wait why does adjudication take so long anyway?? seems like they could just check if you got fired or quit and approve it
Adjudication involves verifying employment history, reason for separation, wages earned, and sometimes conducting interviews with both you and your former employer. It's not just a simple approve/deny decision - they need to ensure all information is accurate before determining benefit eligibility and amount.
Mateo Rodriguez
I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit rate calculation and keep getting hung up on or stuck in endless hold queues. It's so frustrating when you just need a simple answer about your claim. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Totally worth it when you're dealing with urgent benefit questions.
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Aisha Hussain
•Never heard of that service but honestly anything has to be better than sitting on hold for hours just to get disconnected. Did they charge you a lot?
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Mateo Rodriguez
•They don't publish their rates but it was reasonable considering I got actual help instead of wasting my whole day calling. The agent was able to explain exactly how my benefit rate was calculated and why it was lower than I expected.
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GalacticGladiator
The whole unemployment system in this state is a joke honestly. They make it so hard to get basic information and the website is constantly down when you need to file your weekly claim. Then they wonder why people get frustrated with the process.
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Ethan Brown
•I feel you on that. But at least the benefit amounts are decent compared to some other places. Just wish the system worked better for actually getting the money.
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