New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit rate calculation and keep getting hung up on or stuck in endless hold queues. It's so frustrating when you just need a simple answer about your claim. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Totally worth it when you're dealing with urgent benefit questions.

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Never heard of that service but honestly anything has to be better than sitting on hold for hours just to get disconnected. Did they charge you a lot?

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They don't publish their rates but it was reasonable considering I got actual help instead of wasting my whole day calling. The agent was able to explain exactly how my benefit rate was calculated and why it was lower than I expected.

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The whole unemployment system in this state is a joke honestly. They make it so hard to get basic information and the website is constantly down when you need to file your weekly claim. Then they wonder why people get frustrated with the process.

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I feel you on that. But at least the benefit amounts are decent compared to some other places. Just wish the system worked better for actually getting the money.

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I had trouble getting through to NYS Department of Labor to ask questions about my appeal. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent who walked me through what documents I needed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful when I could actually talk to someone.

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Wait you can pay someone to help you get through? How much does that cost?

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It's worth it just to get real answers instead of guessing what you're supposed to do. The agent explained exactly what NYS Department of Labor was looking for in my appeal.

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I went through this last year when they said I was fired for misconduct which was total BS. During the appeal hearing I got to tell my side and my former employer had to prove their case too. The judge ruled in my favor and I got all my back benefits. Don't give up if you think the initial decision was wrong!

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The unemployment system is so broken anyway, doesn't matter what the rates are if you can't get decent paying jobs. I've been on and off UI for months because everything available pays less than my weekly benefit amount. It's ridiculous.

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I feel you on that. The job search requirements don't account for the fact that sometimes taking a low-paying job actually puts you in a worse financial position.

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Just wanted to add that when you're looking at unemployment rates, also consider cost of living. A county with low unemployment might have super high rent that eats up any salary advantage. Good luck with your search!

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Make sure he's documenting his job search activities properly in case they ask for that later. NYS Department of Labor requires 3 work search contacts per week and they need to be logged in the system. Also, if his employer contests the claim or doesn't respond quickly, that can definitely cause these long delays. The adjudication process is supposed to investigate all aspects of the separation to make sure he's eligible for benefits.

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He's been keeping track of his job applications but didn't know about logging them in the system. Where does he do that exactly?

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When he does his weekly claim certification, there should be a section asking about work search activities. He needs to enter the employer names, contact info, and dates for each application or contact he made that week.

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hang in there, same thing happened to my sister last year and it eventually got sorted out. just keep filing those weekly claims even if nothing's happening yet.

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wait why does adjudication take so long anyway?? seems like they could just check if you got fired or quit and approve it

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Adjudication involves verifying employment history, reason for separation, wages earned, and sometimes conducting interviews with both you and your former employer. It's not just a simple approve/deny decision - they need to ensure all information is accurate before determining benefit eligibility and amount.

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