Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
The whole system is designed to keep people out!! They make the rules so confusing on purpose. I've been fighting with NYS Department of Labor for months over my claim and nobody can give me straight answers about why I was disqualified.
Same here, it's like they don't want us to get benefits we paid for
Just to add - even if you qualify initially, you still have to meet ongoing requirements like doing job searches and being available for work. The NYS Department of Labor tracks this stuff and can disqualify you if you don't follow the rules.
Good point. I should probably read up on all the requirements before I potentially need to file. Thanks everyone for the help!
Join the conversation
The real issue is that NYS Department of Labor is completely understaffed and their phone system is designed to discourage people from calling. Even when claims are 'routine' they're taking longer than they should because there's just not enough people processing them. It's intentional bureaucratic friction.
I hate that this is probably true but you're right. The whole system feels like it's set up to make you give up before you get benefits.
Just went through this myself in December. Filed on a Monday, got approved exactly 2 weeks later on the following Monday. Make sure you're filing your weekly claims even while it's pending - that's really important or you'll lose those weeks.
Yes I've been doing the weekly claims! Thanks for confirming that 2 weeks is realistic for a normal case.
Join the conversation
ugh the whole system is so slow and confusing. i've been waiting 4 weeks and still haven't gotten my determination letter. tried calling NYS Department of Labor like 50 times and either get busy signals or get hung up on after waiting for hours. it's ridiculous that they can't give you a straight answer about when you'll get paid when people are struggling to pay bills
I had the same problem with getting through to NYS Department of Labor on the phone. I ended up using this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. I was able to get my claim status updated within a day of talking to someone. Worth checking out if you're stuck in the system.
Make sure you're doing your job search requirements too! Even while waiting for approval you need to be applying for jobs and keeping track in the system. I think it's 3 job contacts per week now. If you don't do the job search stuff they can deny your whole claim.
Wait, I thought the job search requirement didn't start until after you got approved?
No, the job search requirement starts immediately when you begin filing weekly claims, even during the waiting period. It's 3 work search activities per week that you report when you do your weekly certification.
Join the conversation
If you do get fired and need to reach NYS Department of Labor to check on your claim status, I had good luck with claimyr.com - it's a service that calls and waits on hold for you. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time when I was trying to get through during my adjudication period and couldn't reach anyone at the regular phone numbers.
Interesting, I've never heard of that before. How much does something like that cost?
I don't remember the exact price but it was worth it for me since I couldn't get through on my own after trying for days. Much less stressful than sitting on hold forever.
Just make sure you file your claim right away if you do get terminated. You can't backdate benefits in most cases, so don't wait thinking you'll find another job quickly. Even if you're not sure you'll qualify, it's better to file and let NYS Department of Labor make the determination.
Good point, I didn't think about the timing aspect. How soon after getting fired should I file?
File as soon as possible - you can file online the same day you're terminated if needed. Just make sure you have your last day of work correct on the application.
Tyrone Johnson
I've been waiting 3 weeks just to get my monetary determination! The whole process is so slow and when you call NYS Department of Labor you can never get through to an actual person. It's frustrating when you need to know these amounts to plan your budget.
0 coins
Ingrid Larsson
•I had the same problem with getting through to NYS Department of Labor by phone. Someone on here recommended using Claimyr (claimyr.com) - it's a service that calls for you and gets you connected to an actual agent. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through in like 20 minutes and was able to get my claim status updated. Might be worth checking out if you keep having phone issues.
0 coins
Carlos Mendoza
Just remember you'll still need to file your weekly claims and do the job search requirements even after you know your benefit amount. The money doesn't come automatically - you have to certify every week that you're still unemployed and looking for work.
0 coins