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I had trouble reaching someone at NYS Department of Labor when my claim was taking forever. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out my employer hadn't responded to their request for information, and the agent was able to follow up directly.
I've been waiting 3 weeks just to get my monetary determination! The whole process is so slow and when you call NYS Department of Labor you can never get through to an actual person. It's frustrating when you need to know these amounts to plan your budget.
I had the same problem with getting through to NYS Department of Labor by phone. Someone on here recommended using Claimyr (claimyr.com) - it's a service that calls for you and gets you connected to an actual agent. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through in like 20 minutes and was able to get my claim status updated. Might be worth checking out if you keep having phone issues.
The whole system is designed to keep people out!! They make the rules so confusing on purpose. I've been fighting with NYS Department of Labor for months over my claim and nobody can give me straight answers about why I was disqualified.
Just to add - even if you qualify initially, you still have to meet ongoing requirements like doing job searches and being available for work. The NYS Department of Labor tracks this stuff and can disqualify you if you don't follow the rules.
If you're having trouble getting through to NYS Department of Labor for research data or clarification on how they categorize different unemployment types, I had luck using Claimyr recently. They helped me reach an actual agent when I couldn't get through the normal phone lines. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be useful for getting official information for your paper.
just remember for your paper that the unemployment rate only counts people in the labor force. so retirees, full-time students, people on disability who aren't seeking work - none of them count as unemployed even if they don't have jobs. it's specifically about people who want to work and are available to work but can't find employment
Ella Thompson
I had trouble getting through to NYS Department of Labor when I needed to check on my application status. Kept getting busy signals and disconnected calls. Someone on here mentioned using Claimyr to help get through to an actual agent - you can check out their site at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up saving me a lot of frustration trying to reach someone.
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Aurora Lacasse
•Interesting, never heard of that service before. Might be worth checking out if I run into issues.
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JacksonHarris
Just a heads up - make sure you keep filing your weekly claims even while your initial application is being processed! I made the mistake of thinking I didn't need to do that and it delayed my payments by another week.
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