New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ugh the whole system is so frustrating! I got fired from my retail job for 'poor performance' which was basically just not selling enough store credit cards, and NYS Department of Labor approved my claim after 4 weeks of back and forth. Employers always try to fight it but most of the time they don't have enough evidence to prove actual misconduct.

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thats encouraging to hear, did you have to do a phone interview or anything?

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Just apply and see what happens. Worst case they say no and you appeal. I've been through this process twice and honestly you never know how it'll go until you try.

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The system is so confusing honestly. I've been collecting for 2 months and still not sure if I'm doing the job search thing right. They want 3 activities but what if you apply to 10 jobs in one day - does that count as 10 activities or just 1? And networking events - how do you even document those properly?

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Each job application counts as one activity, so 10 applications = 10 activities. For networking, you document the event name, date, contacts made, etc. Keep it detailed.

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One thing that tripped me up - you have to report ANY income, even if it's just $20 from a side gig. I thought small amounts didn't matter but they reduce your benefits dollar for dollar after the first $50. Better to report everything than get hit with an overpayment later.

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If you're having trouble getting through to NYS Department of Labor to set up the tax withholding, I used this service called Claimyr (claimyr.com) that helped me get connected to an agent quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than sitting on hold for hours trying to reach someone.

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How much does something like that cost? I just need to change my withholding settings.

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I think it's worth checking out their site for pricing info. For me it was worth it just to avoid the endless phone calls and busy signals when trying to reach NYS Department of Labor directly.

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Just remember you'll get a 1099-G form from NYS Department of Labor in January showing your total benefits received for the year. You'll need this when filing your taxes.

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You can also try submitting a FOIL request (Freedom of Information Law) for your records if the normal channels don't work. It takes longer but they have to respond within a certain timeframe.

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FOIL seems like overkill for unemployment records? That's more for when agencies are being difficult about releasing information.

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True, but sometimes it's the only way to get older records when they claim they can't find them in the regular system.

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ugh the whole system is so frustrating... why dont they just keep everything online forever like every other service these days??

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Storage costs and privacy regulations limit how long agencies can keep personal data accessible online. Six years is actually pretty standard for employment records.

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If you're having trouble getting through to NYS Department of Labor by phone (which is super common), I found this service called Claimyr that actually helps you reach an agent. They basically call for you and get you connected. Check out claimyr.com - they even have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to get through on my own when I had questions about my claim status.

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Never heard of this but honestly anything beats sitting on hold for 3 hours just to get disconnected. Might check it out if I have issues with my claim.

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File ASAP! And start keeping track of your job search activities immediately too. NYS Department of Labor requires you to search for work and keep a log starting with your first week of benefits. Don't wait to start looking just because you're getting unemployment - they can audit your job search records.

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Good point about the job search requirement. How many jobs do I need to apply to each week?

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I believe it's 3 job search activities per week but check the current requirements when you file. Activities can include applying, networking events, or updating your LinkedIn profile.

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