New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - if you quit can you still get unemployment? I thought you had to be fired or laid off??

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Mei Wong

You can get benefits if you quit for 'good cause' but it's harder to prove than being laid off. NYS Department of Labor will review your case and may require a hearing to determine if your reason for quitting qualifies.

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The whole system is confusing honestly. I got denied the first time because I didn't understand how to explain my situation properly. Had to appeal and it took months to get straightened out. Make sure you read everything carefully when you file.

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If you run into issues getting through to NYS Department of Labor by phone, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was really helpful when I needed to check on my adjudication status and couldn't get through the regular phone lines.

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Never heard of that before but might be worth trying if the phone system is as bad as people say it is.

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One thing they don't tell you upfront - you'll need to do job search activities and report them when you file your weekly claims. NYS Department of Labor requires proof that you're actively looking for work. Keep a log of applications, interviews, networking events, etc.

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How many job search activities do I need to do each week? Is there a minimum number?

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Currently it's 3 work search activities per week. This can include applying for jobs, attending job fairs, networking events, or meeting with career counselors.

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Just want to say hang in there - being thrust into unemployment is scary but you'll figure it out. I was laid off last year and the anxiety was the worst part honestly. The actual process isn't as complicated as it seems at first.

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The system is such garbage though. They make it so confusing ON PURPOSE so people give up and don't claim benefits. I had to file THREE TIMES because their website kept glitching and losing my information. And don't even get me started on the job search requirements - they want you to apply to jobs that don't even exist!!

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I know it's frustrating, but the job search requirements are actually pretty reasonable. You need 3 job contacts per week and they can include online applications, networking, or even attending job fairs. Keep good records because they do audit these sometimes.

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If you're having trouble getting your 1099-G or accessing your my.ny.gov account, I had success using claimyr.com to get through to an actual NYS Department of Labor representative. They have a callback service that actually works - you can see how it works in their demo video at https://youtu.be/qyftW-mnTNI. The agent was able to help me get my tax documents resent and answered questions about the withholding options for my ongoing claim.

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Never heard of that service but honestly anything that helps get through to DOL is worth trying. The phone system is impossible

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Just a heads up - if you can't pay the full amount when you file, you can set up a payment plan with both IRS and NY state. Don't just not file because you can't pay, that makes penalties way worse. File on time even if you can't pay and then work out payment arrangements.

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The whole unemployment system is ridiculous anyway. They make it so complicated that people don't even know they qualify for help when their employer screws them over with hour cuts. Of course you can get partial unemployment - employers would abuse workers even more if that wasn't an option!

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Same thing happened to me but with my warehouse job. Filed for partial and it helped cover some bills while I looked for something full-time. Just make sure you keep track of all your hours and wages when you file your weekly claims.

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