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I had issues reaching someone at the IRS about FUTA questions last year. Ended up using Claimyr to get through to an agent - they have a service for calling federal agencies too, not just the NYS Department of Labor. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
If you're having trouble reaching NYS Department of Labor to check on your claim status, I had good luck with this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim got stuck in adjudication for weeks.
wait so if unemployment is only 3.7% why is it so hard to find work right now?? this doesn't make sense to me
I've been dealing with NYS Department of Labor for 3 months now and honestly the national unemployment rate is the LEAST of their concerns. They're understaffed, their computer systems are ancient, and they don't care how long you wait. 3.7% unemployment means nothing when the agency processing your claim is dysfunctional!
This whole system is broken. Three weeks is nothing - I know people who waited 3+ months last year. NYS Department of Labor is understaffed and overloaded and they don't care about us regular people trying to survive.
One thing that might help - make sure you're checking for any correspondence in your online account daily. Sometimes they request additional documents and if you miss the deadline, it can add weeks to your processing time. Also verify that your direct deposit information is correct so there are no delays when your benefits are approved.
Dmitry Popov
The whole system is ridiculous if you ask me. Why should we have to sit around for 10+ days wondering if our former employer is going to screw us over? They should have to respond within 3 business days MAX. NYS Department of Labor lets these companies drag their feet while we can't pay our bills.
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Ava Garcia
•I mean I get the frustration but employers need time to gather documentation and review the circumstances too. 10 days seems reasonable.
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StarSailor}
Just went through this same situation 2 months ago. My employer never responded at all and my claim was approved after about 2 weeks total. Sometimes no response works in your favor because NYS Department of Labor processes it based on your side of the story only. Keep filing your weekly claims even while it's pending!
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Giovanni Mancini
•Good to know, thanks! I've been keeping up with my weekly claims just in case. Hoping they don't respond and it just goes through smoothly.
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