New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Had the same confusion when I first filed! If you're having trouble getting through to NYS Department of Labor to ask questions like this, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours and getting disconnected.

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Thanks for the tip! I might need that if I run into problems with my claim.

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Just to add - when you're looking at your NYS Department of Labor account, you might see 'UI' used as an abbreviation. Don't let that throw you off. Whether it says unemployment, unemployment insurance, UI, or unemployment benefits, it's all the same program and the same money.

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The unemployment system in this state is such a joke! They make you jump through hoops and then half the time they side with the employer anyway even when they fired you for bogus reasons. I got denied initially when I was fired for 'poor performance' which was really just my boss not liking me. Had to appeal and it took 4 months to get approved. File anyway but don't get your hopes up that it'll be quick or easy.

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Ugh same experience here! Makes you wonder why we pay into the system if they make it so hard to actually get benefits.

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One thing I learned the hard way - make sure you're looking for work and keeping a job search log from day one, even while your claim is pending. NYS Department of Labor requires you to make at least 3 job contacts per week and they can ask for proof at any time. I almost got in trouble because I thought I didn't need to job search until my claim was approved.

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Wait, so if you quit you can still get unemployment? I thought only people who got fired or laid off could collect benefits. This is confusing.

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You can get benefits if you quit for 'good cause' - things like unsafe working conditions, harassment, discrimination, or significant changes to your job that you didn't agree to. But you have to prove it was good cause, which is why documentation is so important.

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Just wanted to say good luck with your appeal! Hostile work environment is definitely good cause if you can prove it. Make sure you have everything organized before your hearing.

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The unemployment tax system is such a scam anyway!!! Companies pay pennies compared to what they save by laying people off instead of keeping them employed. Meanwhile we're all scrambling to survive on half our wages. The whole system is designed to benefit employers not workers

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I get the frustration but at least the system exists. Without employer contributions there wouldn't be any unemployment benefits at all.

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Just to add some specifics - in NY the employer tax rate ranges from about 0.6% to 9.9% of their payroll depending on their experience rating. New employers start at around 3.4%. But again, this is totally separate from your claim process. Focus on gathering your employment documentation and be ready to file as soon as your last day of work happens.

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I had trouble getting through to NYS Department of Labor when I needed help with my application. If you run into issues and can't reach anyone by phone, there's a service called Claimyr at claimyr.com that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.

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Good to know there are options if I get stuck. Hopefully the online process is straightforward enough that I won't need to call.

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Just remember you have to file your weekly claims every week even while your initial claim is being processed. Don't skip weeks thinking you'll do it later - you can't go back and claim those weeks if you miss them.

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