New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Be very careful with any site asking for payment upfront. The legitimate unemployment process through NYS Department of Labor is completely free - filing claims, weekly certifications, job search assistance, even appeals if your claim gets disqualified. Third-party companies can't speed up adjudication or guarantee approvals, despite what their marketing claims.

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Mei Zhang

What about services that help you get through to NYS Department of Labor on the phone? I've been trying to call for days about my adjudication status and can never get through.

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I actually used a service called Claimyr (claimyr.com) when I couldn't reach anyone at NYS Department of Labor for weeks. They have this system that calls repeatedly until they get you connected to an actual agent - saved me hours of frustration. There's even a demo video showing how it works: https://youtu.be/qyftW-mnTNI. Definitely helped me get my adjudication issue resolved faster than waiting indefinitely.

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Amara Eze

The unemployment system is confusing enough without scammers making it worse! I stick to just the official NYS Department of Labor resources. If you need help understanding something, this forum is actually more helpful than most of those paid services anyway.

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UGH the federal unemployment tax act is such a mess!! My employer went out of business and apparently never paid their unemployment taxes properly. Now I'm stuck dealing with NYS Department of Labor trying to figure out my benefits while I can barely pay rent. The whole system is broken!!!

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That's really frustrating but NYS Department of Labor will still calculate your benefits based on your actual wages. Even if your employer didn't pay their FUTA taxes, you're still entitled to unemployment benefits.

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just send whatever docs they want and dont worry about it too much, these things usually work out fine

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I had trouble getting through to the NYS Department of Labor when I needed to ask questions about my claim status. The phone lines are always busy and their online chat rarely works. If you run into issues reaching them, I found this service called Claimyr that helps you get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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Is that one of those services that charges you? I'm already broke from being unemployed lol

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It's way easier than trying to call dozens of times yourself. When you really need to talk to someone about your claim, it's worth it.

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Filing for unemployment was actually easier than I expected. Just go to labor.ny.gov and click on unemployment insurance. The online application walks you through everything step by step. Make sure you have your social security number, employment history for the last 18 months, and your most recent pay stub ready.

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Actually this is relevant since understanding how unemployment taxes work helps explain how the system is funded. Your FUTA payments go into the federal unemployment trust fund, while your NYS Department of Labor payments fund the state benefits. When people have issues getting through to NYS Department of Labor for claim questions, services like claimyr.com can help connect you directly to agents. They have a good demo video at https://youtu.be/qyftW-mnTNI showing how it works.

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Never heard of that service but honestly anything that helps reach NYS Department of Labor would be useful. I've been trying to get through about my adjudication for weeks.

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For your books: Dr. FUTA Tax Payable, Cr. Cash when you pay. The rate is 6% on first $7,000 of wages but you get credit for state unemployment taxes paid to NYS Department of Labor, so effective rate is usually 0.6%. Make sure you're paying quarterly if you owe more than $500 annually.

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Yeah but it's not just about individual cases - this creates a whole cycle where businesses hesitate to hire because they know wage costs might force them to cut later. Then more people end up needing unemployment benefits which puts pressure on the whole system...

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You're touching on labor market dynamics that go beyond just UI claims. The important thing for claimants is understanding their eligibility when these situations occur.

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THE WHOLE SYSTEM IS BROKEN!! I've been dealing with NYS Department of Labor for months over this exact issue and they act like reduced hours due to wage pressures isn't a real thing. These bureaucrats have no idea what actual businesses face!

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