Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The WHOLE SYSTEM is broken!! I've been waiting 3 months for them to process my appeal and every time I call they say there's nothing they can do. Meanwhile I'm behind on rent because they disqualified me for something that wasn't even my fault. NYS Department of Labor is the worst run agency in the state.
feel you on this, the appeals process is a nightmare
For your specific error with weekly claim certification, you might need to speak to someone in the adjudication unit rather than general customer service. They handle issues with claim processing and can usually see what's causing the error in your account. When you do get through, ask to be transferred to adjudication if the first person can't help.
That's really helpful! I didn't know there were different departments. I'll try asking for adjudication specifically when I call tomorrow.
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Before you make the trip, you might want to try calling the main NYS Department of Labor line first. Sometimes they can resolve identity verification issues over the phone if you have the right documentation. I know getting through can be frustrating with their high call volume, but there's actually a service called Claimyr (claimyr.com) that helps people get connected to NYS Department of Labor agents faster. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might save you the trip if they can handle it remotely.
Never heard of that service before. Is it legit? I'm always skeptical of third-party services for government stuff.
Yeah it's legitimate, they just help you get through the phone queue faster. I used it when I had an adjudication issue and actually got connected to someone within an hour instead of waiting on hold for hours.
The whole system is such a mess honestly. Why can't they just have better online verification like every other government agency has figured out by now? Making people drive to offices for basic ID verification in 2025 is ridiculous.
agree 100% - it's like they're stuck in the stone age while every bank and credit card company can verify identity instantly online
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Had a really hard time getting through to NYS Department of Labor on the phone when I had questions about my claim timing. Kept getting busy signals or getting hung up on after waiting forever. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of frustration trying to get my questions answered about filing deadlines and claim status.
interesting, never heard of that before. was it expensive?
Worth it for me since I was spending so much time on hold getting nowhere. They focus on connecting you with the right department rather than charging crazy fees.
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I had so much trouble getting through to anyone at NYS Department of Labor when I had questions about my state UI account setup. Kept getting busy signals and when I did get through they'd transfer me around forever. Finally used this service called Claimyr (claimyr.com) that actually got me connected to the right person. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
Really? I've been trying to reach NYS Department of Labor for weeks about my employer account. The phone system is a nightmare.
Don't forget you also need to register for an NYS Department of Labor employer account if you haven't already! That's separate from the federal stuff too. I think I have like 4 different login accounts now between IRS, NYS Department of Labor, and my payroll company.
Ugh yes I already have the NYS Department of Labor account set up but I'm still figuring out all the deadlines and forms. Why can't this stuff be simpler?
Kolton Murphy
yeah its mandatory cant get out of it. been paying unemployment tax for 15 years and never used it but whatever
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Evelyn Rivera
Think of it like car insurance - you hope you never need it but you're glad it's there if something happens. The unemployment tax you pay helps fund benefits that could be a lifeline if you ever lose your job unexpectedly.
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