New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your unemployment insurance eligibility, I had good luck using Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of calling and getting busy signals.

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Is that like a paid service? I'm already worried about money since I lost my job.

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The whole unemployment insurance system is such a mess though. Like why do they make the terminology so confusing? Half the time NYS Department of Labor uses different terms on different pages of their website. And don't even get me started on how long adjudication takes...

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I agree the system could be clearer but at least the benefits are there when you need them. Better than having no safety net at all.

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Wait, I thought you couldn't get unemployment if you were disabled? This is confusing me because my cousin said she couldn't apply for NYS Department of Labor benefits because she was on disability. Are there different rules for different types of disability benefits?

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Your cousin might be thinking of SSI or already established SSDI benefits. If you're actively receiving SSDI, you generally can't also collect unemployment since SSDI means you can't work. But if you're just applying for SSDI while collecting unemployment, that's a gray area that needs careful handling.

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The whole system is ridiculous if you ask me. You pay into unemployment insurance your whole working life and then they make you jump through hoops about every other benefit. Same with Social Security - you pay in for decades and then they act like they're doing you a favor. At least with NYS Department of Labor you can usually get your benefits without too much hassle, unlike trying to deal with federal agencies.

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Ev Luca

I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status after a similar layoff. Ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling over and over trying to get answers about my claim.

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How does that work exactly? I've been trying to call NYS Department of Labor for two weeks about my adjudication status with no luck.

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Ev Luca

They basically handle the calling process for you and connect you when an agent becomes available. Much better than sitting on hold for hours or getting disconnected.

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Structural unemployment is definitely the right term but like others said, just put layoff on your forms. I went through something similar when my company automated our entire accounting department. The good news is you should qualify for regular UI benefits since it wasn't due to misconduct or voluntary separation.

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If you're having trouble getting through to NYS Department of Labor to check on your application status, I found this service called Claimyr that helps you actually reach a live agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me when my claim got stuck in adjudication for 3 weeks.

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How much does something like that cost? Seems like we shouldn't have to pay to talk to the people who are supposed to help us.

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I get the frustration but honestly when you're waiting weeks for benefits and can't get through on your own, it's worth having options. The demo explains everything better than I can.

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The whole system is a nightmare honestly. They make it so complicated on purpose to discourage people from filing. Just be prepared for lots of waiting and confusing forms.

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I understand the frustration but the requirements exist for good reasons. Once you get through the initial process it's really not that bad if you stay on top of your weekly claims.

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My sister worked for customs and border protection and when she got unemployment last year the process was exactly the same as regular unemployment. Filed online, did weekly claims, had to do job searches. Only difference was it said UCFE on her payment stub instead of regular UI. Don't overthink it - just file normally through NYS Department of Labor.

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That's reassuring! I was worried there would be a completely different system. We'll have him file this week.

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One thing to watch out for - if your husband has any unused annual leave that gets paid out, that might affect his unemployment start date. Federal agencies sometimes delay the effective separation date until after leave payouts are finished. Make sure NYS Department of Labor has the correct last day of work vs last day of pay.

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