New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had so much trouble getting through to NYS Department of Labor when I had questions about collecting both benefits. Spent weeks trying to call and either got busy signals or got disconnected after waiting on hold forever. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.

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Thanks for that tip! My mom hates being on hold forever. Did they help you get answers about the social security question specifically?

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just wanted to say good luck to your mom! it's tough when hours get cut like that especially when you're trying to make ends meet on social security already

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Had trouble reaching NYS Department of Labor when I needed help with my application errors. Ended up using this service called Claimyr (claimyr.com) that got me through to an agent in like 10 minutes instead of waiting on hold for hours. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I got stuck on the wage verification part.

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That's interesting, I've been trying to call them for days about my adjudication issue. Did they actually help resolve your problem or just get you through to someone?

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The NYS Department of Labor system is honestly terrible compared to other states. Half the time it's down for maintenance and when it does work the interface is confusing. Just keep clicking through each section even if you're not 100% sure - you can always call and correct things later if needed. The important thing is getting your claim date established.

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Just to add - if you do need to file for unemployment benefits, you'll do it through the NYS Department of Labor website. The process can be confusing and sometimes you need to speak to someone directly. I had trouble getting through on the phone lines last month but found a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful when I needed to verify my claim status.

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Thanks for the tip! I'll bookmark that just in case I need help navigating the system.

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yeah employees dont pay unemployment taxes thats all on the employer side. only thing we pay is like social security medicare and disability stuff

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ugh the whole unemployment system is such a pain but yeah you should apply. just prepare for lots of waiting and confusing rules. they make it so complicated on purpose i swear. but if you were laid off you definitely qualify so might as well get what you can

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Absolutely apply! Just remember you'll need to start looking for work immediately and keep a log of your job search activities. NYS requires you to make at least three work search contacts per week. The good news is online applications count, so it's not too hard to meet the requirement.

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Just a heads up - if you have trouble getting through to NYS Department of Labor by phone to check on your claim status, I used a service called Claimyr that helped me reach an actual agent. You can check out their site at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time when my claim got stuck in adjudication.

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How much does something like that cost? I'm already stressed about money

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It's worth checking out their site for details, but for me it was worth it just to avoid spending hours on hold trying to reach someone at NYS Department of Labor

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the whole system is ridiculous honestly. you file a claim, wait forever, then have to jump through hoops every week just to get money you already earned through your work. but yeah you gotta do the initial filing first before any payments happen

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I feel you on the frustration but the weekly certifications are actually pretty quick once you get used to them

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