Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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wait so if i get fired for performance issues does my employer still have to pay unemployment?? i thought only layoffs qualified
Being fired for performance usually still qualifies for unemployment unless it was for misconduct. NYS Department of Labor looks at whether you were fired for reasons within your control. Poor performance due to lack of skills or ability typically doesn't disqualify you, but things like theft, violence, or repeatedly violating company policy would.
The whole system is set up to make it as difficult as possible to get benefits. Even when you qualify they drag out the adjudication process for weeks and make you jump through hoops. Then they act like they're doing you a favor by giving you a fraction of what you used to earn. Meanwhile the employers who laid you off are probably getting tax breaks.
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honestly the whole system is broken... took me 6 weeks to get my first payment and that was for a simple layoff. just keep filing weekly and eventually something will happen but dont hold your breath
While the system can be slow, 6 weeks is unusually long. Most claims without complications process within 3-4 weeks. If there are delays beyond that, it's usually due to missing documentation or the need for additional verification.
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While you're waiting, make sure you're keeping track of your job search activities. Even though you can't file weekly claims yet, you'll need to meet the work search requirements once your claim is approved. NYS Department of Labor requires 3 job contacts per week, so start documenting those now. Also, if you haven't heard anything after 3 weeks, you can try calling the claims center, though the wait times are pretty brutal.
Oh god the phone system is a nightmare. I spent literally hours on hold last month trying to get through to someone about my claim status. There's actually a service called Claimyr that helped me get connected to an actual NYS Department of Labor agent - they have this system that calls for you and gets you through the queue. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration.
Interesting, I'll keep that in mind if I need to call. Hopefully my claim goes through without any issues but good to know there are options if I get stuck in phone hell.
Just went through this myself a few months ago. Applied on a Monday, got my approval letter the following Friday (so about 11 days). But then it took another week to figure out how to actually file my weekly claim because the my.ny.gov website is confusing as hell. Make sure you understand the difference between your initial application and your weekly claims - you'll need to file those every week to keep getting paid.
Yeah the weekly filing thing confused me too at first! You have to do it every single week even if nothing changes in your situation.
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I had so much trouble getting through to NYS Department of Labor when I had questions about collecting both benefits. Spent weeks trying to call and either got busy signals or got disconnected after waiting on hold forever. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.
Thanks for that tip! My mom hates being on hold forever. Did they help you get answers about the social security question specifically?
Carmen Vega
If you're having trouble reaching NYS Department of Labor agents to explain the system differences to your mom, there's actually a service called Claimyr that can help get you connected to speak with someone directly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person is the best way to get these kinds of historical questions answered, especially when you're trying to help someone understand the changes.
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GalaxyGazer
•Thanks! I'll check that out. It would be great if she could talk to someone who could walk her through the current process.
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Andre Moreau
honestly the new system isn't that much better, they just moved the delays online instead of through the mail lol
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