New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim. I spent WEEKS trying to get through when my claim got stuck in adjudication. Finally used this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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interesting, never heard of that before. did it actually work or is it just another scam?

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No it's legit, they actually got me through to someone at NYS Department of Labor within a few hours. Way better than sitting on hold for 3+ hours just to get disconnected.

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Just be prepared for the whole process to take FOREVER. I filed in January and didn't get my first payment until March because they had to verify my employment. The NYS Department of Labor moves at a snail's pace and their customer service is basically non-existent.

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The NYS Department of Labor unemployment system is so messed up honestly. They make you jump through hoops to get money you already earned and paid into. And don't even get me started on their job search requirements - you have to apply to 3 jobs every week and keep detailed logs or they'll cut you off. It's like they want to make it as difficult as possible.

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yeah the job search thing is annoying but at least you can do it online now

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Just want to add that if you do get fired and they claim it was for misconduct, you have the right to appeal their decision. The NYS Department of Labor will schedule a hearing where you can present your side of the story. Don't just accept a disqualification if you think it's unfair - appeal it within 30 days of getting the determination letter.

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Wait I'm confused... are you saying unemployment is supposed to make people NOT want to work? That doesn't make sense. Everyone I know on unemployment is desperately trying to find jobs. The benefits barely cover anything and there's all these requirements you have to meet.

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It's not that it makes people not want to work - it's that it can make people more selective about which jobs they're willing to take. Most economists agree this can actually be beneficial because it leads to better job matches and prevents desperate workers from accepting exploitative wages.

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The whole 'moral hazard' argument is mostly conservative BS if you ask me. I was on unemployment for 8 months during the recession and trust me, those benefits don't make life comfortable enough that anyone would choose to stay on them. The real issue is that there aren't enough good paying jobs, not that unemployment benefits are too generous.

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This. The maximum weekly benefit in NY is like $504 - nobody's living it up on that amount.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your eligibility, I found this service called Claimyr that actually gets you connected to a real agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to reach someone for days until I used their service and got through in like 20 minutes. Really helped me understand my claim status and what I needed to do next.

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interesting, never heard of that before. is it legit or just another way to take advantage of unemployed people?

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It's totally legitimate - they just help you get through the phone queue faster. I was skeptical too but it actually worked and I didn't have to give them any personal info about my claim.

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Same boat as you last year! Unemployment insurance benefit basically replaces part of your lost income while you search for work. Think of it as temporary financial assistance that you earned through working. The key things to remember: file immediately, be honest about your job search, and keep detailed records of where you apply. NYS Department of Labor will send you information about job search requirements once your claim is processed.

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I had a really hard time getting through to anyone at NYS Department of Labor to even ask about this stuff. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me actually reach a live agent who could explain all the different benefit programs. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.

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interesting, never heard of that service before. did it actually work for you?

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Yeah it did! Got connected to an agent within like 20 minutes instead of calling for days. They were able to explain exactly which programs I qualified for and which ones I didn't.

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Just want to add that even though you cant get unemployment for maternity leave, if you lose your job while pregnant (like layoffs or company closure) you CAN still get regular UI benefits as long as you're able to work. I was 6 months pregnant when I got laid off and NYS Department of Labor approved my claim no problem. The key is being able and available for work.

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