New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your unemployment insurance eligibility, I had good luck using Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through the regular phone lines. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of calling and getting busy signals.

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Is that like a paid service? I'm already worried about money since I lost my job.

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The whole unemployment insurance system is such a mess though. Like why do they make the terminology so confusing? Half the time NYS Department of Labor uses different terms on different pages of their website. And don't even get me started on how long adjudication takes...

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I agree the system could be clearer but at least the benefits are there when you need them. Better than having no safety net at all.

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The unemployment system is so broken! They make it impossible to reach anyone and then wonder why people get frustrated. I got fired from my last job too and it took MONTHS to get approved. Don't get your hopes up that this will be quick or easy.

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Sorry you had such a rough experience but that doesn't mean everyone will. Some claims get processed pretty quickly depending on the circumstances.

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Just wanted to add - make sure you're prepared for the weekly certification process too. You'll need to log your job search activities and report any income. The job search requirement is 3 work search activities per week in NY. Start keeping track of everything now so you're ready when your claim gets approved.

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Wait, I thought you couldn't get unemployment if you were disabled? This is confusing me because my cousin said she couldn't apply for NYS Department of Labor benefits because she was on disability. Are there different rules for different types of disability benefits?

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Your cousin might be thinking of SSI or already established SSDI benefits. If you're actively receiving SSDI, you generally can't also collect unemployment since SSDI means you can't work. But if you're just applying for SSDI while collecting unemployment, that's a gray area that needs careful handling.

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The whole system is ridiculous if you ask me. You pay into unemployment insurance your whole working life and then they make you jump through hoops about every other benefit. Same with Social Security - you pay in for decades and then they act like they're doing you a favor. At least with NYS Department of Labor you can usually get your benefits without too much hassle, unlike trying to deal with federal agencies.

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If you're still struggling to reach NYS Department of Labor for any claim-related questions, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when you need to speak with someone about your claim status or have questions about your benefits.

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Thanks for the tip! I don't have any current claim issues but I'll keep that in mind for the future since it's so hard to get through to NYS Department of Labor by phone.

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Your professor is testing basic macroeconomics knowledge. Cyclical unemployment moves with the business cycle - up during recessions, down during booms. The other types (structural, frictional, seasonal) have different patterns. Good luck with your class!

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I had similar tax questions about my unemployment benefits and couldn't get through to anyone at NYS Department of Labor or the IRS phone lines. After weeks of trying, I found this service called Claimyr at claimyr.com that actually got me connected to a tax specialist who could explain how the unemployment exclusion worked. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand what I needed to do.

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Did they charge a lot for that? I'm just trying to figure out if I owe money or if I'm getting more back.

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It was worth it for me since I couldn't reach anyone the normal way and needed answers before the filing deadline. They connected me pretty quickly compared to trying to call directly.

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Just remember that state taxes might be different from federal. New York state might still tax the full amount even if part is excluded federally. Double check your state return requirements too.

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